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Judy Ranillo - TGH 6B Thoracic Surgery & Respirology Unit 

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Judy Ranillo - TGH 6B Thoracic Surgery & Respirology Unit 

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I want to take this opportunity to recognize Judy Ranillo, PSW on 6B.  Judy truly reflects our UHN values, demonstrating transparency, honesty, kindness, compassion, collaboration, and dedication. Her primary focus is always ensuring our patients receive the best possible care, with their needs taking precedence.  She creates a positive, safe environment for both staff and patients. The team praises Judy, expressing how much they value and enjoy working with her.  We are incredibly proud to have her as a respected and appreciated team member on 6B. - Julie Yip

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Judy our 6B PSW is not only hard working but is also caring, good team player, helpful and responsible. Having Judy around enables us to provide optimum care for our patients in a timely manner. - Janet Li

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PSWs 4C - West Park Long Term Ventilation

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PSWs 4C - West Park Long Term Ventilation

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I am formally nominating the entire team of Personal Support Workers (PSWs) within the 4C Long Term Ventilation Unit - Enhanced Living Unit at West Park Healthcare Centre for recognition of their extraordinary dedication, skill, and compassion.
The PSWs in this specialized unit provide an unparalleled level of care to patients who have complex needs and rely on mechanical ventilation. Our ELU PSW staff are not only caregivers but also vital members of our care team; their work requires a unique combination of critical thinking, emotional resilience, and empathy.
The work of the ELU PSW is not merely a job; it is a calling. They approach each day with a profound sense of responsibility and a genuine desire to improve the lives of their patients. Their dedication creates a sense of home and stability to our patients.
I believe that the entire team of PSWs in the Long Term Ventilation Unit - Enhanced Living Unit deserves a recognition for their exceptional service and unwavering commitment. Their work embodies the true spirit of compassionate care, and they are an invaluable asset to our Centre.
- Donna Espiritu

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recognition for their exceptional service and unwavering commitment

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I am delighted to nominate Edwin for his exceptional dedication and proactive approach in the ICU. Edwin's unwavering commitment to helping others and his patient-friendly demeanor make him an invaluable member of our team.
He is known for never refusing to help, no matter how busy or challenging the situation. His proactive nature ensures that tasks are completed efficiently, and his willingness to go the extra mile consistently adds a significant impact on both patients and colleagues. One memorable instance was when the ICU was short-staffed, and Edwin took it upon himself to assist with additional duties, ensuring that patient care remained uninterrupted and of the highest quality.
Edwin's positive attitude and teamwork have fostered a supportive and cohesive environment in the ICU. He is always ready to lend a helping hand to his colleagues, sharing his knowledge and expertise to ensure the best possible care for our patients.
Edwin embodies the core values of compassion, empathy, and professionalism. His dedication to his role as a PSW is evident in everything he does, making him a true asset to our team. I feel, he truly deserves this recognition - Viksit Bali

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HillCrest PSWs - Hillcrest Reactivation Centre (Transitional Care Program)

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HillCrest PSWs - Hillcrest Reactivation Centre (Transitional Care Program)

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“As PSW Day approaches, it feels only right to take a moment to shine a light on the incredible team at Hillcrest Reactivation Centre in the Transitional Care Program — a unique team, where PSWs make up the majority of our front-line staff.

The Transitional Care Program helps patients move safely from hospital to home, or to the next place they will call home, like long-term care. This past year, we experienced our own major transition when Hillcrest temporarily moved to UHN-RCC during renovations. The challenges felt big, but the team showed incredible flexibility, adaptability, and resilience. Even while facing the personal challenges of being displaced themselves, our PSWs continued to deliver exceptional care and comfort, helping patients feel safe, supported, and valued through every step of the journey. They also lifted each other up (and our nurses & allied health!), showing the true spirit of teamwork.

We are so grateful for everything you do —we celebrate you today and every day!” - HC Leadership team

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I want to share my words of recognition and appreciation to the 3B Fell PSWs (Latoya, Janice, Donna, Savitree, Kalsang, Joy and Aasha). They have shown initiative, curiosity, and leadership throughout the PSW Upskilling process. The 3B Fell PSWs have embodied Building Stronger Care Teams by showing dedication and empowerment in the PSW role. The 3B Fell PSWs have become strong leaders and team players in supporting each other, taking initiative to perform upskilling tasks, advocating for safe practices, and teaching newly hired staff and students.  The PSW role and support is pivotal in caring for patients and working together on the unit. They make a difference every day to keep patient’s safe and provide excellent care.  - Joanne Chan

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Heather, Irene, Diana - TR Lyndhurst Spinal Cord Rehab

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Heather, Irene, Diana - TR Lyndhurst Spinal Cord Rehab

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This Holiday season our team decorated our entryway doors with holiday memories. While a good number were staff. These PSWs took extra time out of their day to sit with the patients on the unit and ask if they wanted to share their favorite holiday memory or holiday wish on the door as well. For weeks following people would stop and read the wonderful memories on display. - LC Leadership

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Nisha Kirpalani - TGH 10ES Head & Neck, Plastics, Gynecological Oncology, Urology

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Nisha Kirpalani - TGH 10ES Head & Neck, Plastics, Gynecological Oncology, Urology

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PSW Nisha is something special! Her sense of humour, professional excellence, and compassion made her a “fast friend”. She was always around to help or share a kind word or laugh, despite being run off her feet as the only PSW on the floor. She never missed a beat! As we got ready for discharge, Nisha made a special effort to help get my Dad ready to go home and when I came back to get him dressed after taking our belongings to my car, I found she had him ready to rock and roll - she had found a way to make sure she was part of his smooth departure. Truly: an absolute gem of a professional and person!

Thank you to the entire 10ES team, but to these absolute stars in particular. We won’t ever forget their care and hardwork.

Warmly,

Patient Family

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When our patients are feeling anxious and refusing care, they always will approach them on the day shift and on the night shift without rushing them taking the time to speak to them and attend to their needs, understand isn’t just about getting things done is about making the patients on the unit feel valued, always bring a smile to their faces.
Thank you for your dedication, your kindness and the invaluable role you play in our patients' lives. I see you all, I appreciate all our CCA, and I am grateful to have them as part of our team. Your ability to provide comfort, dignity and support even in the most challenging moments does not go unnoticed. You all are not just caregivers, you are the heart of our team, and I am so grateful to have you all on the unit. Thank you for everything you do. I see you all, I appreciate you all.
- Alma Kent

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9A PSWs - TWH 9A The Arthritis Program Inpatient Unit

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9A PSWs - TWH 9A The Arthritis Program Inpatient Unit

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PSW’s make a huge impact to the clinical and care needs of our patients.  Their dedication, compassion and professionalism have made positive differences in the outcomes of the patients that we care for.
Every day our team strives to connect and support our patients in their daily activities all while providing comfort and support to maintain their dignity back to their daily living. There are countless days where our PSW’s go above and beyond to assist our patients that struggling to adjust to their new abilities.  Their patience and kindness to help them complete their tasks goes a long way, and positively impacts their perception of care.

Thank  you to all of the PSW’s endless support and commitment and the positive impact that you have on our patients.  You are appreciated and we are very fortunate to have you as part of our team. - Indira Gobin

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Richard Chan is one of the PSW on our unit.  He is very hard working.  Always eager to learn about new things.  Very thorough in the care he provides.  I call him Sir Richard as I joke that he has been Knighted.
I'm glad to be able to recognize them for their hard work and an integral part of the team - Marcellous Hamilton

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Irene & Carina - TR Lyndhurst Spinal Cord Rehab

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Irene & Carina - TR Lyndhurst Spinal Cord Rehab

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They both take it upon themselves to create and maintain a shower schedule on the unit for patients to ensure everyone can plan ahead. The team refers to this schedule often and patient feel comforted that they know that they have regularly spaced showers schedule for themselves. This small action goes well beyond the call to duty and has a big impact on the day to day care received by all our patients here.- LC Leadership

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Heather - TR Lyndhurst Spinal Cord Rehab

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Heather - TR Lyndhurst Spinal Cord Rehab

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One of our regular PSWs working nights was conducting rounds on patients and as she works with them regularly recognized one patient who did not look as they normally do. She attempted to check on the patient and was not getting the response she normally does, very quickly recognizing that this patient did not look well and immediately called for assistance. This began a code response from the team and patient was sent to acute care to be cared for.
Without her quick actions and keen eye this patient may not have been attended to in a timely manner and situation could have escalated. - LC Leadership

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I just wanted to share my appreciation for all our PSWs! I wouldn't have been able to survive a shift without our very helpful PSW in our unit throughout my 20 years of nursing here at TWH. I have worked at other hospitals without PSWs and it was very challenging to care for patients. PSWs are vital members to the healthcare team that cares for the patients. I am very grateful to have them because they help me deliver and prioritize the nursing care that patients need. I love our PSWs and they deserve to be appreciated! - Leah Espinosa

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A patient who came to rehab from a far distance without local supports and was very anxious starting her stay here as they were dependent for all aspects of their self-care. They noted for a while now people have been taking care of her but on her first full day here  she worked with a very gentle and respectful PSW(Mit)who was assisting her with her first shower she had in a long time. This was a very emotional experience for them but that the PSW supported her through it. After her shower and it was time to get dressed, she was sitting up and waiting for the PSW to dress her. Mit set her up and encouraged her to see what she can do. The patient reported they don’t’ think they can. The pt said that the next words spoken by the PSW with care and encouragement set the course for their entire rehab stay, “Just Try It”. She said while she never got to thank them directly that she heard it echoed whenever feeling like she couldn’t accomplish anything. Mit demonstrated what amazing work our PSWs do and how big of an impact the small caring moments can have on people’s lives. - LC Patient

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She started out working for an agency.  I was impressed with her professionalism and the care she provides to the patients.  I asked her for a resume to pass on to my manager.  Was very happy when she was hired.  Her work ethic has not changed.
I'm glad to be able to recognize them for their hard work and an integral part of the team - Marcellous Hamilton

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Sheila Enriquez - TWH 9B Combined Surgical Unit

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Sheila Enriquez - TWH 9B Combined Surgical Unit

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Sheila is an incredible Personal Support Worker who brings both heart and joy to the 9B Combined Surgical Unit. Her outgoing personality and consistently positive attitude are truly contagious, uplifting both patients and staff alike. Whether it’s lending a helping hand without hesitation or simply brightening someone’s day with her cheerful presence, Sheila is always willing to go the extra mile.

As a valued member of the Unit Council, Sheila has played an active role in initiating meaningful changes that have improved the working environment for everyone. Her dedication to the team and commitment to fostering a supportive, respectful, and fun atmosphere make her a standout presence on the unit.

Sheila exemplifies the spirit of compassionate care, and we’re so lucky to have her on 9B!  - Christine Dumbrique

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Our incredible PSWs are the backbone of our medical-surgical ICU, and we couldn’t do what we do without them. Through the busiest shifts and the toughest nights, they are always there—reliable, compassionate, and ready to lend a hand. They know our patients better than anyone, providing not just care but comfort in the most critical moments. I’ve personally learned so much from them, from the safest ways to turn patients to the small details that make a big difference. Their physical, mental, and emotional dedication is unmatched, and our unit is a safer, stronger place because of them. They deserve endless appreciation for all they do for both patients and staff, and I am beyond grateful to work alongside them. :) - Lourdes Dela Cruz

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Pamgrea Taylor - TR University Centre Stroke Rehab 9S

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Pamgrea Taylor - TR University Centre Stroke Rehab 9S

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We would be love the opportunity to boast about the PSW that supports us on 9 south. Patient centered care requires that health care professionals actively understand what patients value. Pam is able to do this exceptionally well. She is a key team player and the one nurses, allied health, support staff, patients and family members would reach out to. Always willing to help in any and every area, whether to run specimens to the lab, attending to those early risers or someone to lend an ear in a rough situation, she is there with a smile and support. She sets an environment that is not only physically safe but also emotionally safe, creating an atmosphere that is calm and accepting.  She often takes the time to understand patient’s needs to ensure they have a positive rehabilitation experience. Pam’s enthusiasm and integrity, her strength to work honestly and with high moral principles makes everyone notice how exceptional she is. But, it’s her compassion that stands out the most. Pam is incredibly kind hearted, providing empathy to patients at, what appears to be, always the right moment. She has a way to connect and care with each patient in their own unique way.  She facilitates others to shine their brightest by being a personal support worker that goes above and beyond. We are so lucky to have Pam as an integral part of our stroke team. - TR UC 9S Stroke Rehab Team

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Irene embodies all the values of UHN. The impact she has on patients and staff is recognized by all who have the pleasure to work with her. She consistently goes above and beyond the call of work and truly demonstrates passion for care.
A new patient who came to us came to me and expressed how they were apprehensive coming here and were concern regarding care they would receive. Coming into a new hospital with a new life changing injury can be an overwhelming experience. They expressed that Irene came in with a big smile, introduced herself and treated him with dignity, respect, and positivity that put them at ease. He noted he would never know what kind of day it would be but she helped him gain confidence and feel welcome and encouraged to begin his rehab journey. That she should be recognized for her work and approach to patient care.
This is only the most recent complement I’ve received regarding Irene but there is no shortage of praises sung for her. - LC Patient

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Sheila Enriquez - TWH 9B Combined Surgical unit 

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Sheila Enriquez - TWH 9B Combined Surgical unit 

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Tameka Henry - West Park Long Term Ventilation

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Tameka Henry - West Park Long Term Ventilation

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Tameka Henry has been working full-time as a CCA on 4D for about six months now.  I’ve consistently heard from both families and staff about how incredible she is.
Tameka not only provides exceptional care to our patients, but she also actively involves their families and works closely with our nurses. She takes the time to learn and remember the names of all patients and their family members, along with meaningful details that help everyone feel valued and cared for.
Her dedication is evident—she always goes above and beyond, supporting both her colleagues and the families we serve. She’s a true role model for the team, and a source of joy and reassurance to patients and staff alike. Her positive attitude, warm smile, and uplifting presence brighten the unit every day.
We are truly grateful to have Tameka as part of our team. Her willingness to help and her positive energy make a real difference. - Tanya Harrison

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8S PSWs - TR University Centre Multisystem Rehabilitation

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8S PSWs - TR University Centre Multisystem Rehabilitation

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I wanted to share the Kudos to the 8 South PSW team( Noel, Selam, Li, Jose, Taylor, Maggie, Mikal) for going above and beyond every single day to provide care to our patients,

Their commitment to patient care is exceptional and our unit wouldn’t be able to do what we do without them.

They truly demonstrate UHN values every single day. - Yolande Geba

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Bhawana - TR Lyndhurst Spinal Cord Rehab

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Bhawana - TR Lyndhurst Spinal Cord Rehab

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If there was ever a calmer more collected PSW it would be her. She is ready to take on any challenge the day would have and always approach with a smile and encouraging words to patients. She will always work to help all who ask and take extra time to encourage patients to take care of themselves. She takes the time to teach pts how to care for themselves rather than just doing. Truly an example when it comes to what is different about Rehab PSWs - LC Leadership

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Carina demonstrates excellent team values. She brings a positivity and encouraging energy to the unit. I hear her praises from many a patients who note she is always pushing them to do more for themselves in a way that makes them want to improve. - LC Leadership

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When the PSWs at UHN were registering for HSCPOA for the first time, Tray kindly volunteered his time to support his colleague during the registration process.

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3B PSWs has proven to be an excellent resource. They have gone above and beyond to ensure patient safety and patient satisfaction are accomplished. There are no specific bath times or days on the unit. There is never hesitation to work with the patient based on their request.

3B PSWs are excellent contribution to the unit. They are true evidences of "TEAM WORK MAKES DREAM WORKS." - Velma Bailey