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Identified that both parties were wrong in this situation,can be resolved by sitting down and talking it out,if unwilling let both parties cool down and have some time to think about it.The cyberbullying act was how Nellie posted that Ming Lin and Gracia should go die and revealed her address.Ming Lin retaliated by making a chat group to trash talk Nellie. Both parties felt angry , worried and maybe Minglin might be afraid that she will get harrased by nellie and others

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Sara, age 14, has reported being cyberbullied to the school counsellor. She had sent some ‘dirty’ photos to her 15-year-old boyfriend through Snapchat. He has shown the photos to his friends and now the boys are making fun of her. They are calling her names as she walks by them in the hallway. She has also received 13 Snapchat messages requesting naked pictures of her. The principal and the teachers have not reacted yet but plan to discuss the incident during the teachers’ conference next month. None of the other students have been approached about the incident so far.

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Ming Lin, age 13 and Nellie, age 13  are studying in the same sthe same class.  Nellie shared with the class care ambassador, Sheryl, age 13,  that she (Nellie) has been bullied. Sheryl found out that Nellie has been putting up offensive whatsapp statuses about Ming Lin online – ‘Ming Lin and Gracia, go and die!!’. Nellie has also been sharing a picture of Ming Lin’s address and residence to all interested parties. Ming Lin, out of revenge decided to add Nellie into  whatsapp chat group to ‘trash talk’ Nellie. This ‘trash talking’ sessions happened about 3 times.

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They tagged her picture to a crying baby, as well as cropped her face out of the group photo which they posted on Instagram, while calling her "dumb", "loser" and "trash". The 14-year-old was also added to a WhatsApp group with her bullies where they taunted her for being a slow learner — always having to stay back in school for remedial classes and not being able to read a comprehension passage fluently in class.

Three years on, Hannah (not her real name), who is dyslexic, still remembers the ordeal. “The words were very hurtful. I cried almost every night”.

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One case of cyber bullying has happened so far: exclusion of a boy Tom, age 15. His peers were calling him names and making fun of him through Facebook. Tom was also bullied in person: two boys hit him in the stomach and threatened to do it again if he told anyone. One of the teachers has seen that incident (in person) and after asking the boy, Tom told her that he was also bullied through social media, mainly Facebook. After that, the homeroom teachers talked with the bullies: three older students aged 18. They denied that they did anything bad or wrong; they didn’t see it as hurtful, just as innocent jokes. They promised not to do it again.

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The types of bullying which is involved is cyber bullying and physical bullying. Cyber bullying as in harassment. Physical bullying is shown where tom is being punched in the stomach. Tom must have felt excluded and depressed also helpless.
As PSLs we should comfort Tom and regularly check up on tom to make sure he is fine and make him think that he is not alone. We should use the cheer module and calm him down. and we should listen to tom and see how he is feeling and help him out.
How can we stop the bullying?
-refer the bullies to a trusted adult for example a counsellor because they might be feeling distressed so they are bullying tom.

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1. acts of cyberbullying:
harrassment, outing
2. Embarrassment, frustration, fear, insecurity, panic
3.
-encourage her to talk to her parents
-attempt to stop spread of pictures
-confront to the boys directly
-companionship to comfort her and take her mind off the problem
- advice her to delete snapchat, withdrawing from social media for a period of time
-cut off contact with boy and friend
- approach the teachers for advice, as well as to speed up the day of discussion during teachers' conference

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1.
-The boyfriend sharing the photos to his friends
-The boys making fun of Sara about the ´dirty' pictures
-Calling Sara names
2.
Sara might be feeling depressed and not have the motivation to do anything.
3.
- Be there for her
-hear her out
- do things that makes her happy

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1. The acts of identifying cyberbullying in Case Study 2 are mainly harassment through calling Tom names and making fun of him on other online webstites but mainly Facebook.

2. Tom would definitely feel many mixed emotions, some of which most significantly include hurt, anxiety, anger, sadness and self-hatred, of which we feel hurt is the most significant.

3. By referring to the CHEER model, our first step is to calm Tom down by telling him to take deep breaths and not think too much about the situation he is in now and tell him to think of happy things such as his hobbies. The second step is by asking him what happened and trying to understand the situation better. The third step is to empathise with him and tell him about an example of similar encounters we may have had. The fourth step is that we can encourage Tom by asking him to seek help by asking if he has a trusted adult or very close friends to talk to. The last step is to refer him to a school counsellor as they could support him better and understand him better.

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1. Harassment, trolling, flaming, exclusion, cyberstalking.
2. Name-calling, exclusion from group photo, taunting for learning disability.
3. Cheer them up, hear them out and listen to their frustrations, empathise with them and seek help from trusted adult e.g. teacher, provide them with support. Monitor situation.

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Q1) Trash talking, Sharing of personal information
Q2) Anger, Sadness
Q3) Try to relieve tension on both sides of conflict

Comments:
- Cyberbullying could stem from bullies’ insecurities, jealousy
- Advice was to ignore, reaction varies based on who the other party is
- Role of school counsellor