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Consolidate System User Experience recommendations (Ops)

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Software Updates for the Wings Search Engine

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Software Updates for the Wings Search Engine

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I hope there are future fixes or updates for the wings search engine there are some functions that may help our process but the software can't run it even though it has a setting for it displayed. I'm looking forward to see batch search to display bill providers so that you will not be needed to check the bills one by one for you to find on which is needed to be edited. A search engine for the service codes for a much faster process when keying long bills.

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Now that we are dabbling with the application of AI and automation. Is there a way to sort the bills recieved before they are uploaded to the queque such as the duplicates and unknown bills. This will help us to clear the dates much faster and lessen the time gap per bill process.

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Strictly enforce following WD (TL)

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Can we change the lightings on the office especially the parts where the light was so bright, our eyes are having difficulties to adjust causing our head to ache

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Check in session with QA team to check timeliness of audits (Ops)

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Is there a possibility for oil subsidy or maybe providing shuttle service due to national crisis we are experiencing now

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Hoping the leaders have an empathy and sympathy while coaching.

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Our supervisor is approachable and provide guidance when needed.

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We love the juice and the coffee more to come 

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We love the juice and the coffee more to come 

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Are there any updates on the performance raffle program?

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I believe PIP should include a cleansing period, especially for those who enrolled last year and have already graduated.

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Why is there no longer a cleansing process in the PIP? How can an employee recover or improve if the PIP is continuous?

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Why is there no longer a cleansing process in the PIP? How can an employee recover or improve if the PIP is continuous?

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Can we have a cleansing period for the employees who are enrolled on the PIP? To avoid mental health issues

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The team is supportive

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Why does Team Mark have a different schedule? Would it be possible for everyone to follow the same 9–6 schedule to ensure fairness and avoid queue jumping?

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What improvements can be made to reduce burnout while maintaining productivity?

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What are the main blockers causing QA audits to be completed late?

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Why is the morning shift eligible for WFH when rendering OT, while the GY shift is not?

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Consider allowing a work-from-home setup when rendering extended overtime (3 hours) especially for GY shift employees.

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Additional WFH set up days due to oil price hike.

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Consider a hybrid work setup.

Introduce shift bid or shifting schedule.

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Monthly KPI performance results are delayed due to QA audits not being completed on time