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Is social media helping in the workplace?

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Is social media helping in the workplace?

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Is Social Media Busting or Boosting Your Stress? | Everyday Health

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There's evidence that the ability to connect via text messages, Facebook, Instagram, Snapchat, Twitter, and other social media platforms can benefit our health and well-being. And there's evidence it can do some damage, too.

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Social media have enriched the communication profession with new and immediate ways of stakeholder interaction. Along with new possibilities also come challenges - as professionals are engaging in real-time conversations with their audiences on Facebook, Twitter, blogs and the like, they have to learn to mentally cope with an oversupply of possibly relevant information, with an invasion of work matters into the private domain and with changing work contents and structures. This paper proposes a measurement routed in the technostress and overload research to assess these challenges brought to communication workforces by social media. These data were collected in a quantitative survey among 2,579 marketing and communication professionals. Based on an exploratory factor analysis, we demonstrate that being literate in an age of social media encompasses not only knowing how to retrieve and process information appropriately in various social settings, but also - and maybe more importantly - to mentally cope with overload, invasion and uncertainty.

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THE STRESS POTENTIAL OF SOCIAL MEDIA IN THE WORKPLACE

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Social media have enriched the communication profession with new and immediate ways of stakeholder interaction. Along with new possibilities also come challenges - as professionals are engaging in real-time conversations with their audiences on Facebook, Twitter, blogs and the like, they have to learn to mentally cope with an oversupply of possibly relevant information, with an invasion of work matters into the private domain and with changing work contents and structures.

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Is social media effecting mental health?

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Is social media effecting mental health?

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Louis Montgomery Jr. leads JM Search's Human Resources and Diversity Officer Executive Search Practice.
I recently watched an interview with a marketing professor on the topic of social media and its potentially damaging effects on users' mental health, particularly teens and pre-teens. His opinion was unequivocal. "I would rather give my kids a fifth of Jack Daniels than allow them access to Instagram," he said. Similar opinions have been expressed in documentaries like The Social Dilemma, where former Silicon Valley developers (the guy who invented Facebook's "like" button, for example) remind us that social platforms are built to generate profits by manipulating human behavior.

There's no shortage of research suggesting a correlation between the overuse of social media and its effect on mental health including rising rates of anxiety and depression, unhealthy sleep patterns, addictive behaviors, cyber bullying, and "tech stress". And while almost every potentially harmful product carries a warning label these days, from cigarettes to hot coffee, no such warnings are attached to our tech, though some argue there should be.

In the same way our culture is taking a closer look at the effects of social media in childrens' lives, as employers, it's essential we assess the role of social media in our organizations and acknowledge the toll it may be taking on employee mental health, particularly as the workplace evolves to include ever-growing numbers of remote workers.
Social Media And Mental Health
Unquestionably, social media has forever changed the way we work, and has a permanent role in the way organizations build their brands, market themselves, recruit talent, and connect with their communities.

But we also have a responsibility to promote positive social media usage practices that protect employees and ensure we're creating healthy work environments.

Since 2015, social media usage has doubled to 4.48 billion users worldwide. The average user is engaged in 6.6 various platforms and spends about 2 hours 24 minutes per day on social media. To put that in perspective, if a user signed onto a platform at age 16 and lived to be 70, that's 5.7 years over their lifetime spent on social media. We've integrated this technology into the fabric of our culture in a relatively short amount of time.

On the upside, social media allows employers to create ecosystems of connection and build communities that include co-workers, clients and stakeholders. Social media allows organizations to be more inclusive and transparent. And as remote work continues to evolve as the new norm, social media can help to reduce isolation for employees who no longer commute to an office, keeping them informed and connected to their coworkers.

On the downside, the boundaries that divide professional and personal life have become ever more blurred as work encroaches into what should be a private domain. And because social media never sleeps, there's a 24/7 mentality that work is always accessible and "on."
1. Establish A Clear Social Media Policy
For some employees, engaging in social media can be an added layer of stress depending on how comfortable or involved they are with social media in the first place.

Workplaces are increasingly recognizing and supporting mental health as a key component to employee engagement and productivity. Consider the following when it comes to reducing adverse impact around social media usage in the workplace:
2. Provide Social Media Literacy Training
Employees may feel uneasy or overwhelmed if the line between personal and professional use of social media falls into a blurry, gray area. Define those boundaries with a social media policy that lays out in clear and explicit terms what your organization means when it refers to "social networking".

An effective social media policy establishes norms and expectations in the use of social media either on behalf of the company or during work hours. It should provide guidelines for referring to proprietary or confidential information with regard to the organization, take into account legal consequences for violating laws, and outline any disciplinary measures that could be taken if employees violate the organization's social media policy. A good policy will act as a safety net, outlining a clear code of conduct for everyone in your organization with regard to social networking.
3. Encourage Active And Authentic Use Of Social Media
Establishing a clear social media policy is a minimum, but many companies now incorporate social media literacy training as a standard part of their onboarding process or ongoing training.

Offering such training empowers employees to feel confident to advocate for and represent your organization online through what they're sharing with their personal or professional networks. Its essential employees feel comfortable to both share or respond to comments as it pertains to your organization, and that they can do so in a safe and responsible manner.
4. Raise Awareness And Connect
Positive use of social networks can reduce the negative effects sometimes associated with social media overexposure, such as increased anxiety, depression, overwhelm or low self-esteem. Active use of social media (both professional and personal) is preferable to passive use. Active use includes engaged participation, direct connections or relevant sharing and shifts the focus to contributing. Passive use is disengaged or observatory in nature and is focused on consuming.

Similarly, we have a healthier relationship with social media when we present an authentic, honest expression of ourselves versus an idealized or disingenuous version that undermines our experience and credibility.

Employees should not feel as though they're in a vacuum when it comes to their health and well-being both in and outside of the workplace. Openly addressing mental health concerns - specifically the impact of social media on mental health- with clear communication makes a difference in employee performance, productivity and satisfaction. Initiatives such as company-wide mental health and wellbeing events that detail what services, support and programs are available to employees, and how they can access help when needed, allows for an ongoing conversation about employee health and keeps channels of communication open.

It's important that organizations remain aware of both the positive and negative effects social media can have on its employees and their mental health. While companies are certainly not in the same position as parents are with their children when it comes to monitoring social media usage, organizations can encourage balance, establish guidelines for healthy social media habits and offer support as needed to ensure a healthy work environment.

Forbes Human Resources Council is an invitation-only organization for HR executives across all industries. Do I qualify?

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Council Post: How Is Social Media Affecting Workplace Mental Health?

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Louis Montgomery Jr. leads JM Search's Human Resources and Diversity Officer Executive Search Practice. I recently watched an interview with a marketing professor on the topic of social media and its potentially damaging effects on users' mental health, particularly teens and pre-teens. His opinion was unequivocal.

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Pros and Cons of Allowing Employees to Use Social Media During Work Hours w/Guest Samantha Paperin

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Social media is no longer a novelty. 73 percent of Americans use at least one of eight popular social media platforms, which include Facebook, Twitter, Instagram and Snapchat, according to the Pew Research Center. However, the use of social media in the workplace toes a fine line. While it can certainly be a boon to company marketing efforts when used appropriately, social media use can also be a drain on employees' productivity. Therefore, when it comes to creating a social media policy for the workplace, take a good look at the pros and cons of its use.

Most people expect a business to have a social media presence; it's often as important as a website. Social media for your company allows you to connect with your consumers or audience, enhance your brand, bring attention to your products or services and network with like-minded people, both locally and nationally.

If the person in charge of social media doesn't know how to use it appropriately, the company is at risk of developing a poor image. All it takes is one poorly timed Tweet or a Facebook post that can be misinterpreted and the organization could make the local or even national news.

In addition to using social media as part of your business plan, there's also the matter of how employees use social media while in the workplace. A study published in Computers in Human Behavior in 2017 noted that time spent on Facebook is positively linked to job satisfaction. Additionally, social media use allows the employees to take short breaks throughout the day, which can actually boost productivity. Rather than going outside or to the break room, employees are able to simply take a quick mental hiatus from work while still sitting at their desks.

Recruiter Ajilon asked 2,000 people about their social media use at work, finding that 11 percent spent more than an hour on social media every day at work, outside of their lunch break. They then took the average hourly wage into account and determined that the one hour per day adds up to $128.45 a week and $6,422.50 in lost productivity over the course of a year.

The use of social media in the workplace can build strong relationships, either between employees and customers or clients and between employees. When co-workers have stronger personal relationships, they often work more efficiently as a team. They might also begin to see their co-workers as friends, which can increase their satisfaction in coming to work every day.

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The Impact of Social Media in the Workplace Pros and Cons

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Social media use in the workplace can cost an employer money in lost productivity, but it has its benefits as well.

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Social media has significantly changed the way people communicate at home and at work. Moreover, social media platforms present a great opportunity for businesses in terms of public relations, recruiting, organizational learning, and internal as well as external communications.

82 percent[1] of employees believe that social media can improve work relationships and 60 percent think that it can help with better decision-making.

But at the same time, employers find social media to be a productivity killer with more than half[2] of the US employers reportedly blocking access to social media platforms at work.

The truth is, introducing social media in the workplace can be a rather tricky decision but the way you implement it can make all the difference. Instead of giving complete access to every social media platform, which can be rather distracting to employees, you can focus on social collaboration while limiting its access to only the employees working within the company.

Pros and Cons of social media in the workplace

Pros

Cons

1. Allows employees to take a much-needed mental break

1. Decreases productivity

2. Improves employee engagement

2. Social media fails

3. Strengthens team bonding and workplace relationships

3. Causes jealousy among employees

Pros of social media in the workplace

1. Allows employees to take a much-needed mental break

According to a survey, the major reason why most employees use social media at work is to take a mental health break from all the stress of their job. Social media gives people an escape into the digital world. It allows them to view anything they want to, without having to walk outside their office or go to the break room.

2. Improves employee engagement

Giving social media access to employees on their work devices strengthens their confidence, makes them feel valued, boosts their mood, and increases employee engagement. When employees recognize that their employers have confidence in them, it directly translates into better work as employees feel more responsible and accountable for the work that they do and the amount of time that they spend on social media.

3. Strengthens team bonding and workplace relationships

Social media can encourage casual conversations between colleagues and help build healthy workplace relationships. It is the easiest and quickest way to encourage employees to interact with their coworkers even after work. Since it is a more natural way of building connections, it can help improve camaraderie and team bonding in the organization.

Cons of social media in the workplace

1. Decreases productivity

Too much of everything can be dangerous, and that includes social media as well. On average, people spend approximately 2 hours and 23 minutes[3] on social media every day. If your employees spend even half of that time scrolling through social media platforms during work hours, it can affect their productivity immensely. There is so much content available on social media with new content being uploaded every second, it's way too easy to fall down the spiral and get addicted.

2. Social media fails

Social media can both make and break your reputation. Irresponsible posts or comments can quickly go viral and create public outrage. There have been many instances before where people were fired from their jobs for being rude, degrading, and insulting on social media which can also bring a lot of heat on the company itself.

3. Causes jealousy among employees

People tend to post a lot of personal stuff on social media - New car, new house, a new piece of jewelry, or a big vacation. Seeing their colleagues enjoy all these things in life can make people jealous which can, in turn, drag down employee morale, team bonding, and directly affect the team's efficiency.

How social media affects productivity and mindset of employees

Social media influences all of our lives as we spend a disproportionate amount of time on it. While social media was built with the aim to help people connect and share their views, now it is all about people creating and consuming content at a tremendous rate. There is always a new hashtag, a new outrage, and a new debate waiting for you every time you open it.

Accordingly to a study[4], employees that use social media to interact with their colleagues tend to be more motivated and they often come up with innovative ideas at work. On the other hand, when employees interact with individuals outside their company, they tend to become less motivated and show less initiative at work. This study clearly suggests that the impact and effect of social media on employees really depends on who they interact with. Employees who interact directly with their colleagues are able to share and create meaningful work experiences, but those that make connections with professionals outside their organizations are unproductive and distracted at work.

Finding a healthy alternative for social media for employees and teams

It's clear that organizations need some way to encourage casual conversations among their employees but giving access to complete social media can not just hamper productivity but it can also decrease employee engagement and retention.

It's good for employees to stay connected online, but they should also be focused when it comes to work. Social media platforms can only be a temporary solution for companies to encourage employees to interact with their colleagues and share their thoughts online. If you don't switch to a healthy alternative soon, you will start seeing the negative effects of social media in your organization which will invariably affect efficiency and team bonding. That is why organizations should focus more on social collaboration instead of giving uninterrupted access to social media platforms.

A healthy alternative that encourages social collaboration is a digital workplace platform that allows employees to network and collaborate easily. The biggest benefit of a digital workplace is that it doesn't give access to anyone outside the organization. By giving you the access controls, it lets you decide who should have access to which parts of the platform.

With a digital workplace, employees can share their opinions and discuss important projects without any privacy issues since the platform is only accessible by employees within the company. It's also possible to create private communication channels within the digital workplace to keep conversations restricted to your team only in case you are working on a confidential project.

With a single place to manage all their work tasks, documents, and conversations, employees will no longer be overwhelmed with multiple applications and it becomes easier for them to have contextual conversations. More importantly, employees don't get distracted by random viral posts online or the latest online outrage which can help them focus better at work. A digital workplace gives employees all the benefits of social media but by limiting it to the organization, it helps avoid all the disadvantages and distractions for traditional social media.

Kissflow: A digital workplace platform that nurtures social collaboration

Kissflow is a digital workplace platform that makes social collaboration easier by giving employees a centralized platform to collaborate, communicate, and manage their everyday work. It offers project management, centralized cloud storage, knowledge repository, as well as private and public communication channels.

With a focus on contextual collaboration, Kissflow helps streamline communication, projects, processes, tasks, and cases within an organization. It is an all-in-one application that connects all the disjointed business functions and allows your employees to communicate and collaborate in a more productive and efficient manner.

Book Your Customize Kissflow Low-Code Platform Demo Today!

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Social Media in The Workplace - The Good, The Bad, The Ugly

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Introducing social media in the workplace can be a rather tricky decision but the way you implement it can make all the difference. Pros and Cons of social media in the workplace.

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Social media was once just for fun, but not anymore. Now it’s a critical part of the way people communicate and a key part of how work gets done — from corporations to goverment. Learn the ins and outs of some of most popular platforms.

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Author links open overlay panelQi Song a, Yi Wang a, Yang Chen a, Jose Benitez b, Jiang Hu c

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Impact of the usage of social media in the workplace on team and employee performance

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How does the usage of social media in the workplace affect team and employee performance? To address this cutting edge and up-to-date research questio…

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Social Media in the Workplace: The Benefits are Endless

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The explosion of social media has significantly changed the way people communicate both at home and at work. With tablets, smart phones and smart watches giving immediate access to social media accounts, news and notifications, social networking online has become a cornerstone of our daily routines.

However, it remains a hotly-contested topic, with some people arguing that social media has no place in the office and others staunchly advocating a connected and social media savvy workforce. Here, we have compiled a list of pros and cons of social media in the workplace.

Pros
1. Allows employees to take a mental break
Research has long demonstrated that productivity is enhanced by regular mental breaks. In fact, most organisations already actively encourage their employees to take plenty of brief breaks during the day.

Social media offers the perfect opportunity to take a short break away from a difficult task without significantly disrupting workflow by getting up and walking around or engaging in chit-chat unrelated to work. Used responsibly, social media can give your employees the short mental breaks they need.
2. Strengthens relationships between co-workers
Co-workers can use social media to interact with one another and build better relationships. Not only does this mean a happier workforce, but a stronger relationship among employees leads to more cohesive and productive work teams.

Social media in the workplace is an easy way to post questions and find job-related information- prompting idea sharing, problem solving and innovation.

It's also great for improving company-wide communication, particularly if you have multiple offices and/or remote workers.
3. Enhances brand awareness and reputation
Social media is a great tool for creating and establishing a buzz around your brand. Encouraging employees to share interesting content about your company and post about how much they enjoy their job will boost brand engagement as well as your status as an employer - helping to attract and retain talent.

Cons
1. Causes distractions
Perhaps the most obvious and immediate problem that arises with social media in the office is it allows people to have constant access to their friends and can be a huge distraction with a significant impact on employee engagement and productivity.
2. Bullying and harassment
Constant access to intimate details about people's personal lives can lead to harassment and cyber bullying (or 'trolling'). Social media is an open forum for employees to pick on each other. Cyber bullying can have huge consequences for a victim's mental health and wellbeing, and measures should be taken to avoid this scenario at all costs.

Similarly, some employees may use their own social media accounts to publish their views of their work, their employer or other employees, causing considerable damage to workplace relationships, their own career within the company, and even the public's perception of the brand.
3. Brand vulnerability
Unfortunately, the added brand visibility facilitated by social media also means that silly mistakes can be costly as they are made public and can reach a far larger audience.

One step further than silly mistakes with serious consequences is deliberate sabotage enacted by disgruntled customers, 'trolls' and employees with insider knowledge of the company. This has been shown to be particularly dangerous in cases where employees with access to company social media pages have been let go and posted malicious, offensive content on behalf of the business, causing untold damage to the company brand that is often impossible to undo.

As with most technologies, there is no single right way for an organization to use social media. However, used with caution and with good strategies in place, social media can benefit employee recruitment, retention, engagement and communication.

This news was brought to you by Morgan Pryce, a specialist tenant acquisition agent with offices in Oxford Circus and the City. Morgan Pryce specialises in search, negotiation and project management and works exclusively for tenants.

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Social media in the workplace - pros and cons

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The explosion of social media has significantly changed the way people communicate both at home and at work. With tablets, smart phones and smart watches giving immediate access to social media accounts, news and notifications, social networking online has become a cornerstone of our daily routines.

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Is social media bad for your mental health?

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Is social media bad for your mental health?

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Author: News Bureau
Posted: Thursday, June 16, 2022 12:00 AM
Categories: Pressroom | School of Health and Natural Sciences | Faculty/Staff
Macon, GA
From Facebook to TikTok and everything in between, social media is engrained in our everyday lives, connecting us to work, school, businesses, and each other. However, while social media helps to build these connections and ease feelings of isolation, it also takes a toll on users' mental and emotional wellbeing. Dr. Kim Johnson, associate professor of nursing at Middle Georgia State University, explains why social media use may be hurting your health and shares the benefits of taking a break.
What drives social media use?
For the past two decades, social media has become a double-edged sword as we scroll to cure boredom, portray polished versions of ourselves, or catch up with family and friends. It can be an incredible tool for connecting with those who are important to us, for gathering information, and for self-expression. However, while there are positive uses for social media, there are physiological effects on our brains that affect our dopaminergic pathways and thus our mental health.

Per the Pew Research Center (2021), 82 percent of American adults 30 years old and younger use some type of social media. Whiting and Williams (2013) identify these five uses for social media which include social interaction (88 percent), information seeking (80 percent), to pass time (76 percent), entertainment (64 percent), and relaxation (60 percent). Colloquially, many of our students state the reason they use social media is for 'fear of missing out" or FOMO. Studies have been performed on "FOMO," which determined that this phenomenon contributes to social media fatigue.
What are the risks vs. rewards of social media consumption?
Users seek out social media to meet basic needs for entertainment, autonomy, relatedness, intrinsic and external motivation, and perceptions of well-being. Teens and young adults spend an increasing amount of time with online socialization and are at greater risk of negative effects. Teens have a less fixed sense of self that relies more on feedback from peers. Also, teens and young adults have a less mature prefrontal cortex, the area of the brain that regulates emotional responses to social rewards. Research studies note the connection between use of social media and its undesirable outcomes that increase incidence of anxiety, stress, depression, body image concerns, and loneliness in teens and young adults (APA, 2022).
How does social media impact mental and emotional health? What are the signs?
Social media use, just as use of alcohol or drugs, can highjack the dopaminergic pathways more quickly and reliably than naturally derived awards such as studying hard and getting a good grade. Effort gained from diligent, time-consuming work is slower to access the reward system, while checking Snapchat or Instagram causes a rush of dopamine that provides immediate gratification. Recurrent checking behavior can be likened to smoking a cigarette, which floods the dopaminergic pathway quicker. Thus, the almost instant dopamine rush becomes addictive and can result in depression, anxiety, and other mental illness. Self-disclosure on social networking sites lights up the same part of the brain that ignites when taking an addictive substance. In the mesolimbic system, dopamine is released during pleasurable experiences and binds to dopaminergic receptors located in the nucleus accumbens (Kumar, 2020).

Signs of compulsive social media use include preoccupation, spending increased time on social media sites to the detriment of one's health or relationships, needing longer periods of time on the internet to gain satisfaction, unsuccessful efforts to control or stop use of social media, as well as restlessness, sadness, or anxiety when attempting to control social media use.
How can individuals help to limit the impact of media consumption on their mental and emotional health?
The first step is recognition that a problem with excessive social media exists and making a plan to curb usage. Studies show that self-corrective behavior can be achieved and is successful. Corrective behavior includes recognizing increasing social media use by using apps to track usage. More suggestions include turning off app notifications as they are the biggest source of distraction, moving most-used apps from the home page to a folder that is difficult to access, charging mobile phones in harder to reach places, creating personal daily time limits to control phone usage, and changing color settings on the phone to black and white.
How can parents or guardians help children or teens with unhealthy social media habits?
Limiting social media use of preteens and teens helps control early introduction of harmful, aggressive advertising, cyberbullying, body-image concerns, and poor self-esteem. If use can be curtailed to later teen or young adulthood years, each individual will have a more developed of sense of self. Increased maturity in the pre-frontal cortex helps younger adults have more control over their emotions. Parents can set timers, control of apps, and time usage after 10 p.m., color settings, and keep kids educated on the potential dangers inherent in social media use.
How can platforms help or change in order to support vulnerable individuals?
The information revolution of the century has produced the most dramatic economic and social transformation since industrialization, instigating its own set of unanticipated and unacceptable harms to children, teens, and young adults. As with the fight against child labor, these harms will continue to manifest until policymakers act. Internet platforms can be changed to promote support for vulnerable individuals; however, consensus agrees they must be forced to do so by policymakers. Limitations on social media platforms of any kind is likely to decrease profits of these internet platforms.

Some ways policy limitations on social media would support children, teens, and young adults include:

Making it harder for images uploaded of children to reach widespread dissemination

Banning individuals under 18 from changing from private to public settings

Stopping the deliberate engineering cycle of virtual affirmation that drives vulnerable populations to stay online or buy products

Preventing the creation of a permanent public record using pictures and postings

Banning various channels for sexual exploitation that social media enables

Dr. Kim Johnson is a practicing dual board-certified psychiatric nurse Practitioner and a family nurse practitioner at Woods Medical, LLC. She is skilled in medication management for psychiatric disorders in concurrence with chronic disease management. As an associate professor at Middle Georgia State University, she teaches mental health courses to baccalaureate nursing students as well as advanced pharmacology, and professionalism to students in the master's degree program. She is a University System of Georgia Scholarship of Teaching and Learning Fellow, chair of MGA's Alumni Association, and has been teaching at MGA for 12 years. She obtained her DNP, PMHNP, and FNP from Georgia Southern University. Her primary interests include easing the burden and stigma of psychiatric illness and promotion of the nurse practitioner within the delivery of healthcare. References American Psychological Association (2022). Why young brains are especially vulnerable to social media. APA News and Advocacy. https://www.apa.org/news/apa/2022/social-media-children-teens Bashir, H., & Bhat, S. A. (2017). Effects of social media on mental health: A review. International Journal of Indian Psychology, 4(3), 125-131. Center, P.R. (2021). Social media fact sheet. Pew Research Center: Washington, DC, USA. https://www.pewresearch.org/internet/fact-sheet/social-media/ Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., & Wang, Y. (2021). "Setting the future of digital and social media marketing research: Perspectives and research propositions." ("Setting the future of digital and social media marketing research ...") International Journal of Information Management, 59, 102168. Kumar, A., & Sachdeva, N. (2020). Multi-input integrative learning using deep neural networks and transfer learning for cyberbullying detection in real-time code-mix data. Multimedia systems, 1-15. Whiting, A. and Williams, D (2013). "Why people use social media: a uses and gratifications approach" Qualitative Market Research, Vol. 16 No. 4, pp. 362-369. https://doi.org/10.1108/QMR-06-2013-0041

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Is Social Media Bad For Your Mental Health?

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Author: News Bureau Posted: Thursday, June 16, 2022 12:00 AM Categories: Pressroom | School of Health and Natural Sciences | Faculty/Staff Macon, GA From Facebook to TikTok and everything in between, social media is engrained in our everyday lives, connecting us to work, school, businesses, and each other.

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Social media marketing is a powerful way to grow your business. Use these tips and steps to build your best social media marketing strategy yet.