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Student can struggle in many different ways:
1) Academically - student seem to be having trouble with the content of the material
2) Socially - student are struggling with communicating in class and two other students
3) Behavioral -  students are struggle to act appropriately for the environment

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If a student is struggling, first try tier 1 strategies to see if that helps the student. This includes strategies used by Universal Design For Learning. Amongst others.

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If the tier 1 strategies are working, then continue doing them as well as share the success with colleagues with the same student.

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If tier 1 is not working, you should have a sense which kind of support the student might need so reach out to the appropriate expert.

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If the student is having trouble in an academic way that appears to not be linked to language issues or behavioral one, then discussing with learning support will be the next step.

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If the student is struggling and it appears to be related to their ability to access or use the language of instruction, then language support should be who you talk to.

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If the struggling student appears to have a behavioral problem, the discussing with the counselors would be the next step.

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If any of the supports recommend tier 1 strategies, first try these supports.

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During the discussion with the expert, learn about the student's background. Then talk about next steps.

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The student could have a history of struggle or you could be one of other teachers who have all talked about the same issue. In which case, a meeting will need to be held with the students, the student's parents, experts needed, and teachers to determine if Tier 2 support is needed.

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Continue Tier 1 support.

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Go back to the conversation step.

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IF the support given to the student on a Tier 2 accommodation plan appears to be working, continue following the plan while meeting with the appropriate expert to see if any adjustment might be needed.

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At this point an outside expert is needed to do an evaluation to identify the probable cause of the issue.

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Then modify the tier 2 strategy and continue working with the appropriate expert.

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Use Tier 3 support along with working with the appropriate expert on a push-in Pull-out plan as needed.

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Differentiate Between Learning and Language Support

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Differentiate Between Learning and Language Support

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Note: At this stage it might not be obvious is the support the student needs is learning support or language support. At this point discussing with either learning support or language support will provide some insight into what might be the issue. If you are unsure which one it might be, perhaps talk to both, preferably at the same time.