# data[].attributes.body
16/6/2019
Thank you sir... For every guidance you have shown and told me. Borang B:Penilaian Penyelia Industri I have inserted in Report. Thank you so much Sir everything. Hope I can have highest mark.

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16/6/2019
Borang C: Penilaian Penyelia Fakulti

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16/6/2019
Presentation Video

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Industrial Training By Yahmini Ramamoorthy

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16/6/2019
Full Report..

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1/6/2019
BISTRO
today I am entered morning shift. Today is my last day at park avenue hotel. Today I'm done some cleaning task around cashier area. And bring back all the napkins and unwanted table cloths to laundry. Last few hours was photoshoot of last day with my restaurant team members. Thank you Park Avenue 🏨 hotel

# data[].attributes.body
31/5/2019
Today I am entered morning shift. Today is last day of May month. Two one more day to finish practical training. Today I helped my cousin staff to arrange 250 high ball glasses. And do same routine work.

# data[].attributes.body
30/5/2019
BISTRO
today is my off day.🤗

# data[].attributes.body
29/5/2019
BISTRO
Today entered morning shift. Today I am arranged all the goblets and high ball glasses accordingly and prepare cutleries.

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28/5/2019
BISTRO
today entered morning shift. Same routine of work. Clearing , set up the table for buffet ramadhan.

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27/5/2019
BISTRO
today entered morning shift. Same routine of work. Today got a lot of room service and I am attended one of it. I get rm15 as tips.

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26/5/2019
BISTRO
Today I am entered morning shift. Same routine work. Clearing breakfast.. Set up for buffet Ramadhan.. Took washed napkin, table cloth to bring down to lounge store.

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25/5/2019
BISTRO
today I'm entered morning shift. Same routines of work. Clearing and set up.

# data[].attributes.body
24/5/2019
BISTRO
Today I entered afternoon shift . Today for buffet ramdhan there are 850pax. And I set up the tables for buffet Ramadan

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23/5/2019
BISTRO
today is my off day. 🤓

# data[].attributes.body
22/5/2019
BISTRO
today I'm. Entered morning shift. Today I collect all the comment forms from the banquet department to send it for general manager desk and set up buffet ramadhan.

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21/5/2019
BISTRO
Today entered morning shift. Same routine works.

# data[].attributes.body
20/5/2019
BISTRO
today entered morning shift. Today I'm being cashier with the help of my captain in restaurant.

# data[].attributes.body
19/5/2019
BISTRO
Today I'm entered morning shift. Same routine work as yesterday.

# data[].attributes.body
18/5/2019
BISTRO
today I'm entered morning shift. Same routine work. Clearing tables, set up for buffet Ramadan.

# data[].attributes.body
17/5/2019
BISTRO
same routine work. Today I get some compliments from guest regarding my job and serving during last week event in lounge meeting room. Today I am done the same routines work prepare cutleries, clear trays from rooms service.

# data[].attributes.body
16/5/2019
BISTRO
Today is my off day 😎

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15/5/2019
BISTRO
Today I entered morning shift. Today I am set up for 250tables of guest in lounge event and meeting hall. After that's I prepared cutleries.

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14/5/2019
Same routine work.

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13/5/2019
BISTRO
Today is replacement of public holiday of Labour Day.

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12/5/2019
BISTRO
Same routine work.

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11/5/2019
BISTRO
Same routine work.

# data[].attributes.body
10/5/2019
BISTRO
Today entered morning shift. Same routine work.

# data[].attributes.body
9/5/2019
BISTRO
Today is my off day.

# data[].attributes.body
8/5/2019
BISTRO
Today entered morning shift. Same routine work.

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7/5/2019
BISTRO
Today I were entered morning shift too. Set up for buffet ramadhan is one of my task until leaving time.

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6/5/2019
Today is the first day of Ramadhan. I remain in same routine work and set up for buffet Ramadan set until end of fasting month.

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5/5/2019
Today entered morning shift. Same routine work.
Today I am in informed by my manager that I will remain in the restaurant department until end of my practical due to lack of staff during fasting month. My human resources department was cancelled.

# data[].attributes.body
4/5/2019
Today entered morning shift same routine work. Today given a lecture from manager regarding fasting month tasks.

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3/5/2019
Today I am entered morning shift. Same routine work.

# data[].attributes.body
2/5/2019
Today is my off day.

# data[].attributes.body
1/5/2019
BISTRO
Today entered morning shift. Happy Labour Day. Today no guests and less work as same routine work continued.

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30/4/2019
BISTRO
today entered morning shift. Same routine work.

# data[].attributes.body
29/4/2019
BISRTO
Today entered morning shift. Same routines works no changes in work tasks.

# data[].attributes.body
28/4/2019
Today I am entered morning shift. Same routine work.

# data[].attributes.body
27/4/2019
BISTRO
Today also I am entered morning shift. Done set up, clearing and preparing cutlery.

# data[].attributes.body
26/4/2019
BISTRO
Today I'm entered morning shift. Today I am done usual task but today I was asked to be in cashier place until leaving time.

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25/4/2019
BISTRO
Today is my rest day.

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24/4/2019
BISTRO
Today I entered morning shift.  Today I am done normal duties only. I was set up for breakfast and clearing process. And later at noon I set up the table for coffee break.

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23/4/2019
BISTRO
Today I am joined again in restaurant as waitress I am started my usual word as set up the table for coffee break and cleaning table. Preparing cutleries for next shift.

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22/4/2019
BISTRO
Today also I were sent to sales team as for last. Today I was brought buy them to governmental offices such as, Hospital Sungai Petani, JPJ,  Penjara Sungai Petani, Jabatan Kastam Diraja Sp and IPD Kuala Muda to deliver official invitation letter to bring them to park avenue hotel during fasting month. It was my precious experience with the sales team.

# data[].attributes.body
21/4/2019
BISTRO
Today I was sent to sales and marketing department for fasting month promote purposes at Amanajaya Mall in Sungai Petani. I was exposed to grab the sales opportunities outside the hotel. I were sent to an business exhibition conducted by perbadanan national berhad also. I have attached the photo taken at there. There I distributed the flyer of ramadhan month promotion to consumers.

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20/4/2019
BISTRO
Today is my second day at bistro.  I was told by the manager I can't took so much of private photos for my report purpose at the restaurant as guest are always come and watch. I just given permission to take some pictures only. Today I have done some set ups for coffee break and prepared cutleries only. After guest came I served them until my working hour finish. I took the plate and send it to steward department to wash purpose.

# data[].attributes.body
19/4/2019
BISTRO
Today is my first day in Bistro Restaurant department. I was introduced by the restaurant manager Miss Champa to all of the staffs at the Restaurant. I have given the waitress job until I am finishing my last day here.  I need to serve customers, check bills and prepare goblet ,glass ,spoon fork and all the cutleries for my shift.

# data[].attributes.body
18/4/2019
FRONT OFFICE
Today is my last day in Front office department. But unfortunately today I was called for serve for a banquet event in lounge meeting hall. Today there were almost 60pax guest I am served.

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17/4/2019
FRONT OFFICE
Today I am entered evening shift as just left one day more I am leaving this department to move to another department. Today I have discussed my work duties and performance at the department with the Front office manager Madam Syarina. Today I am just help the staff to do key cards only until the leaving time.

# data[].attributes.body
16/4/2019
FRONT OFFICE
Today is my off day 😃

# data[].attributes.body
15/4/2019
FRONT OFFICE
Today I am entered morning shift.. Today I am just handle inside office house as today Occupied rate is 60% only. I arranged documents and staffs overtime and casual pay bills to submit at accounts department. At last at 3pm I went of to home.

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14/4/2019
FRONT OFFICE
Today I am entered morning shift. The task given to me today also as same as yesterday as another group do early check in from Education department of Bukit Mertajam. That's all for today.

# data[].attributes.body
13/4/2019
FRONT OFFICE
Today I am entered morning shift. The task given today for me is doing key cards for guest as today a group if teacers do early check in. So before ether arrive I have to prepare 50key cards with their bills and room number. At 3pm after briefing I am went to home. 😁

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12/4/2016
FRONT OFFICE
Today i am entered evening shift. Today I am introduced to new staffs. So today I am difficult to adjust myself with new staff. Today also I am helped to do bills and room keys for a group of officers from Amanah Raya. The day ended with present the documents with keys to manager madam syarina, front office manager.

# data[].attributes.body
11/4/2019
FRONT OFFICE
Today also I am entered morning shift. Today I am just help the staff to do the bills for guest who are going to check out and check in. Today the occupied rate is 90%. The day end as normal duties only given to me.

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10/4/2019
FRONT OFFICE
Today I am entered morning shift. I am reached hotel at 6.35am. As I'm reached I am explained by the staff that today I will be introduced to answering phone calls only as departures and check in are high. I am answered the calls by greeting "good morning, front desk, may I assist you! ". The whole day was finished by answering calls. And gain new experience to me.

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9/4/2019
FRONT OFFICE
Today Was the most crucial day for me as today is lecturer visit to industrial training and evaluation. Today Sir Syarizal as my supervisor for industrial training have came. He visited me and my another collegeous Fatimah. He was very humble and sporting. After lecture visit I am done my daily duties.  Waiting for guest to check out as today the expected departures are 45. I was prepared the paid off bills and documents as for ease the other staff to very easily check out the guest. Today ended with check in guest at 3pm. After a meeting regarding morning shift duties I'm leaved work.

# data[].attributes.body
8/4/2019
FRONT OFFICE
Today is my off day... 🤓

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7/4/2019
FRONT OFFICE
Today I'm assigned to just get in the office and assists telephone operator MDM Girlie.  I'm teached  by the operator to answer a call from internal and external of hotel. I need to answer the call by saying Hello park avenue may I assist you.. All day I am with the operator.

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6/4/2019
FRONT OFFICE
Today I'm joined again FO department after banquet event last night.  Today I'm introduced to key making system to guests check in. All the day along I'm just helping the other senior staff to do the key.

# data[].attributes.body
5/4/2019
FRONT OFFICE
Today I'm entering banquet department as there is a event ordered for me under HR. Today this event is comprises under Kolej Matrikulasi Pulau Pinang with 70pax guests. I'm being the server today.

# data[].attributes.body
4/4/2019
FRONT OFFICE
Today is my first day in Front office department. The HOD of the department is MDM Syarina. She introduced me the staffs over there. Today I am just in the process of knowing and analysing the process only because front office is quiet difficult and very sensible department as it consists of the information of guests check in.

# data[].attributes.body
3/4/2019
PUBLIC AREA
Today is Public Holiday as HOD informed me that I'm suppose go on leave today. 😁

# data[].attributes.body
2/4/2019
PUBLIC AREA
Today is off day for me.. 😅

# data[].attributes.body
1/4/2019
PUBLIC AREA
Today I am just rounding along with Miss Ganga and a new staff is joined today until the department. Miss ganga hence assigned me to check his work under my supervision.  And today is my last day in this department.

# data[].attributes.body
31/3/2019
PUBLIC AREA
Today I am assigned to wipe the metals along the hotels main staircase. Due to it is a long process until go back home I am done it successfully.

# data[].attributes.body
30/3/2019
PUBLIC AREA
Today I'm assigned to sweep the carpet at the bistro coffee house. At noon I'm with Miss. Ganga to do round cleaning along the hotel area.

# data[].attributes.body
29/3/2019
PUBLIC AREA
Today I am assigned to do the cleaning process outside of the hotel entrance. This task is quiet difficult for me. But I tend to do as for my internship programme.

# data[].attributes.body
28/3/2019
Today I am assigned to clean and wipe the dust all over the wall below in lobby until I go back. It is a long project for me.

# data[].attributes.body
27/3/2019
PUBLIC AREA
Today is off day for me 🤗

# data[].attributes.body
26/3/2019
PUBLIC AREA
Today I am assigned by Miss ganga to do rounding cleaning with her. At noon until going back I am countinuoing the project at staircase.

# data[].attributes.body
25/3/2019
PUBLIC AREA
Today I am assigned to go to banquet department as an event ordered by HR.  The event is under Nasi Lemak Cinta Sayang company with 100pax from 4pm until 12am.

# data[].attributes.body
24/3/2019
PUBLIC AREA
Today I'm given project by Miss Ganga  to wipe the basement parking staircase using wash up chemical. All the day I'm done it successfully.

# data[].attributes.body
23/3/2019
Today I am assigned to do the dust mop all over the lobby area and clean the toilet.  The day finished the rounding check up all over the PA places.

# data[].attributes.body
22/3/2019
Today I'm assigned to do brushing the gold rounds along the corridor at second floor all the day.

# data[].attributes.body
21/3/2019
PUBLIC AREA
Today I'm joining this department at 9am. First if all,  Miss Ganga informed me all the tasks under PA department. The tasks are quiet difficult as for me but I just agreed to challenge myself. The task are cleaning the restrooms and all over the guest usage area.

# data[].attributes.body
20/3/2019
Today is my last day in Laundry department. So the manager give me light tasks which is cutting the linen for pillow cover.. All 8hours Im in the manager room to finish the linen task.. Around 4pm I'm went to meet Public Area incharge person Miss Ganga. I am labor during for joining tomorrow in that department.

# data[].attributes.body
19/3/2019
LAUNDRY
As usual I am joined the work. The process is remain same.

# data[].attributes.body
18/3/2019
LAUNDRY
Today I'm enter the work at 8am due to request from laundry manager because insufficient of workers. The process is remain same.

# data[].attributes.body
17/3/2019
LAUNDRY
Today I am joined the laundry department again after banquet last night. The process for today is remain same.

# data[].attributes.body
16/3/2019
LAUNDRY( banquet)
Today I'm am assigned to go to banquet department for the event Under TAPA organization for a annual appreciation dinner with 200pax. Today I am feel very tired because have to serve drinks to 200guests until 11.30pm. At 12am I am went back home.

# data[].attributes.body
15/3/2019
LAUNDRY
Today I'm join work at 9am to 5pm. The process is same as days before as it is a static department.

# data[].attributes.body
14/3/2019
LAUNDRY
Today is off day for me as I requested to attend my sisters convocation.

# data[].attributes.body
13/3/2019
LAUNDRY
Today the work in laundry department is going smoothly due to 40% of in-house rooms.  The process is remain same without any change.

# data[].attributes.body
12/3/2019
LAUNDRY
Today I am enter the work at 10am as for the new rules and regulations in laundry department by General Manager. Due to a failure in task the staff in laundry need to go back at 6pm everyday on changing person.

# data[].attributes.body
11/3/2019
LAUNDRY
Today is off day for me. 😇

# data[].attributes.body
10/2/2019
LAUNDRY
Today I am joining back again to laundry department from banquet event last night. Today the laundry process was gone as usual. Nothing new today.

# data[].attributes.body
9/2/2019
LAUNDRY (Banquet)
Today I am assigned to go to banquet department. The work starts from 4pm until 12am. Today the event is under Hi-OMarketing company with 100pax guests. Today as usual I am done welcoming drink and serve to customers.  Today banquet team are very happening.

# data[].attributes.body
8/2/2019
LAUNDRY
Today I am joined as usual in laundry department. Today I am informed that, the laundry department need to get in laundry things from the co-operating hotel which is Northern Lodge. Everyday the guard man from That hotel will bring bedsheets, pillow cover, and towels.  By 5pm the laundry need to send back to that hotel.

# data[].attributes.body
7/2/2019
LAUNDRY (Banquet)
Today my work starts at 4pm to 12am. Today is banquet event day. As for that I am requested by the HR to join banquet team.  Today I am assigned to do welcoming drink and serve it for customers. The event end at 11.30pm and me and the banquet team cleaned the table and the whole hall.  At 12am I am went back  home ready.

# data[].attributes.body
6/3/2019
LAUNDRY
Today is my 16th day in Park Avenue.  As for laundry, today I'm started my work in laundry fully no more learning process.  The process of laundry is same in laundry everyday there is no new things growing in the department. At 8am the laundry things will arrive and one by one things added into the machine.  After that,  the things will be sent or collected by the respective persons from housekeeping. At 4pm I am went back home...

# data[].attributes.body
5/3/2019
LAUNDRY
Today is my 15th day in Park Avenue and first day in Laundry department. Today I am welcomed by Laundry manager Mdm V.  I am introduced to laundry staffs.  And I am informed that the working time is from 9am to 5pm. Today I am just learn the laundry process such as washing, dry clean and ironing process. At 5pm I am went back home.

# data[].attributes.body
4/3/2019
HOUSEKEEPING
Today is my 14th day and last day in Housekeeping department. Today I am assigned to do bedding process in the swimming floor rooms. I am enjoyed this task for today because the view of rooms Fromm swimming pool is really awesome and it makes my mind very calm during the 8hours of work.  At 3pm, I went to laundry Manager to Lapor Siri from tomorrow. At 4pm I am went back home.

# data[].attributes.body
3/3/2019
HOUSEKEEPING
today I am MC because leg strain and swollen.

# data[].attributes.body
2/3/2019
HOUSEKEEPING
today is off day.. 🤓

# data[].attributes.body
1/3/2019
HOUSEKEEPING
Today is my 12th day in Park Avenue. Today I am assigned to do arranging things for rooms at the pantry. Today I am helped Mdm Norma the housekeeping maid to do inventory checking until 4pm.

# data[].attributes.body
28/2/2019
HOUSEKEEPING
Today is my eleventh day in Park Avenue. Today I am assigned by Mdm Linda to clean and do dusting process all over the 12 floors corridor walls. At last I need to do vacuum. Until 4pm I am doing the task slowly as it is quiet heavy work for me. At 4pm I am went back to home ready.

# data[].attributes.body
27/2/2019
HOUSEKEEPING
Today is my tenth day in Park Avenue. Today I am still continuing my room supervision task until 12pm. After that,  I am assigned by Mdm Linda to key in the problems at Vacant and clean rooms to the supervision of general manager . At 4pm I am went back to home.