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Once the parent sets up the account, does the portal send a "confirmation email" the way Edline did? Sorry if you answered this already...

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Is there a way to generate a list of ALL students who have custody concerns?

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Students have asked when they can see their transcripts

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Is it possible to create an account for the first time in the Mobile App?

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Is it possible to create an account for the first time in the Mobile App?

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When parents select forgot password they are not receiving an email with directions for resetting it.

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parents are saying that they are not getting the follow up email to get access to classroom activated--can we trouble shoot that at all?

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Can subjects which is completely different content but lumped together in the same course tile be separated?

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What is the process for adding new students to classes?

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Can a parent add their child without having that child's password on hand?

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Can a parent add their child without having that child's password on hand?

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Will there be a way for parent / student / staff newsletters to be sent via feeds or broadcasts?

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Where are all of the resources found for any questions related to myMCPS Classroom?

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Do parents need to log into two different places to see grades -- both from pinnacle and MyMCPS Classroom?

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Who is in charge of helping parents with technical concerns? Example: Password reset, account reset (lost login information, need to add new email/change email)

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Who is in charge of helping parents with technical concerns? Example: Password reset, account reset (lost login information, need to add new email/change email)

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Who is the support when things go wrong with myMCPS Classroom?

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...the scope of our tasks as administrators of the Portal.

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...the scope of our tasks as administrators of the Portal.

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different rights for different admin users.

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How can we get a hold of a master list of all parent access codes instead of printing individual access codes for students?

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there is a lot of confusion about when, how, and who to contact about grades uploading and how to troubleshoot of those problems

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Parent Portal - really need information about custody concerns and making sure parent information has been verified by appropriate school staff.

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Really spelling out the functions of the classroom & interactions with Pinnacle vs. the admin functions that replace some of the Edline SuperUser functions.

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Really spelling out the functions of the classroom & interactions with Pinnacle vs. the admin functions that replace some of the Edline SuperUser functions.

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Instructional uses of myMCPS  Classroom and other practical functions.  Expectations for use in the future.

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...how to help parents with their questions/ understand how the teacher view differs from parent view/ student view

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...how to help parents with their questions/ understand how the teacher view differs from parent view/ student view

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Registering multiple children in same family.

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Registering multiple children in same family.

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Parents get a different access code for each child, but when they log in to activate their account they have the choice to add up to 7 children. So why the separate access code?

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Every parent I've talked to says they can't sign in. Do we know why this is happening?

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Expectations for ES teachers to have in their portal. What is the long term goal?  

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Expectations for ES teachers to have in their portal. What is the long term goal?  

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can we fix teacher's schedules which don't show correctly in the classroom from the admin site or do they need to call the help desk?