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I am always appreciative when I receive feedback that is specific to my contribution because it lets me know that I am not getting a general response but that the online facilitator took the time to really read what I wrote and makes me feel like I am individual not just a name on a screen.

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Anytime I have been part of an online learning community, I am always nervous that what I am posting is "wrong" or off-track so words of encouragement letting me know that my contribution is helpful and adds value to the discussion. Because of my personal experience, I am mindful to ensure that participants feel encouraged and their thoughts are valued

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Building a strong connection with those you are facilitating will help keep the engagement high. When you can work with teachers to help them see that they are what makes the experience great they will become more likely to participate.

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Building relationships is hugely important in any environment that we are in. Participants need to feel validated in the work they are doing, so in the F2F environment I would it could be something non-verbal to validate a persons thoughts or ideas like a smile or a head nod, making sure people's posts and comments are validated and heard are essential to making people want to come back.

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Relationships are key! Participants need to know there is a personal connection with the facilitator. The facilitator should strive to remember a child's name, content teaching area or personal interest of a participant. Just like building relationships with our students- Participants need to know that they are cared about personally!- TM

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The only way through challenge is our human connection.  We must connect personally to one another.  That happens when we remain authentic and vulnerable.  What I value about AVID and relationships forged here is the collaborative and supportive approach grown from the wisdom of lessons learned and shared.

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Keep the details participants share with you in mind as you respond to their posts and questions. Honestly, a benefit of facilitating virtually is that we can keep an actual notebook with little reminders about the details each participant shares with us. I used to do this with my online school students and it was a great help! I do better with details when I see a person face-to-face, and the notes help me remember details and what each person's needs/preferences are as I facilitate learning.

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To make you feel as if you are a part of something bigger... A collective that really matters and is made richer  because of your involvement.  Your feedback matters! Your involvement matters. Your presence matters. You Matter!!!! -JP

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A facilitator needs to provide a variety of learning experiences.  If there are different types of activities then I not only want to learn the content but also the new strategy, tool, or resource.

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One of the most powerful phrases I've heard is just the simple, "How can I help?"  It moves beyond the hurdle of having to admit that someone needs help and jumps to the steps of problem-stating so problem-solving can occur.  KM

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Be present as a facilitator. That means staying aware of questions, when someone gets quiet, looking for struggles or disengagement--just like we would when facilitating a face-to-face training. You have to tap into your own sense of how each participant is feeling, which is much more difficult than when you can read their facial expression, and try to meet their needs right where they are. LLM

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To keep me engaged and coming back to the online community is keeping me connected. In any meeting I am in, I have to be engaged. Whether itʻs the host calling on me. I also like it when we are connected the chat. Sometimes itʻs something that can be shared in written form versus verbal form. I think also having me connected by using different temperature checks is a great thing. - LM

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No Comment Left Behind, make sure every participant that takes the time to answer a question is given the  respect of a thoughtful reply.
"Thank you ___ for your response." or "Tell me more about ____"

DM

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When you post something is someone connecting or reading what you wrote? If so, then I would keep coming back and wanting to engage. I think providing timely feedback helps one feel seen and heard.
KM

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One of the first things I learned from AVID was the power of a NAME. If someone needs you, "say their name..."

Create the Connection. They are ok with ignoring a facilitator, but when they know who "JEFF" is, they might connect better (watch the video)

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Say my name (is Jeff) ft Beyonce & Destiny's Child

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It would be important for an online facilitator to continue to engage the participants by asking probing questions to have participants elaborate.

Another thing that would foster engagement is having participants co-host or facilitate certain discussions-even using names to ask questions of one another would add to levels of engagement.
ML

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It is important for the online facilitator to find a way to engage and connect with each participant.  Making sure we respond to participants in a timely manner and helping them to connect and collaborate with others.  It is also important that we reach out to participants and not always wait for them to reach out to the facilitator.

MM

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The online facilitator needs to be consistent with the group members. Having a schedule by which to upload new content, answer questions, pose questions and engage all learners. From a participant stand point, I have always appreciated the facilitator answering my questions because I feel like my work is valued, my opinion counts, and I am making a difference within the group as well as my own personal growth.

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The online facilitator will need to recognize me and the contributions that I have made and maybe even how those contributions connect with other participants. It is important that the facilitator is seen as an active participant and models what we would like to see from the participants in the learning process.

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Intentionally connecting with me (or each participant) in order to let me know I'm valued AND connecting me with other participants - that all helps build an online, connected community. I think, as the facilitator, we have the time and opportunity to read many people's posts - so we might see natural connections between people that we could note. That way it helps speed up the connection time.

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Check on each participant individually. Make sure to respond to all participants. Make the questions engaging!

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Check on each participant individually. Make sure to respond to all participants. Make the questions engaging!