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While collecting initial info from parents, grabbing the student's cell #.

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While collecting initial info from parents, grabbing the student's cell #.

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Lisa and Bob's quick replies - email and texts.

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Lisa and Bob's quick replies - email and texts.

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Using Meistertask for onboarding. Lisa and Bob enter name,year,package,who's client, and what's needed for first meeting.

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Using Meistertask for onboarding. Lisa and Bob enter name,year,package,who's client, and what's needed for first meeting.

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zip whip for communicating with students quickly

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zip whip for communicating with students quickly

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resumes done early in process

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Having prompts and previous essays to look at in each office.

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Having prompts and previous essays to look at in each office.

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Candy! Good for sugar boosts in long essay sessions.

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Candy! Good for sugar boosts in long essay sessions.

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having intake forms with information to review before first student meeting was helpful.

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having intake forms with information to review before first student meeting was helpful.

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Quick response from Bob and Lisa when students/parents had last minute questions or ran into system glitches

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Quick response from Bob and Lisa when students/parents had last minute questions or ran into system glitches

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Having completed/formatted resumes to utilize in completing applications

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Having completed/formatted resumes to utilize in completing applications

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A terrific team committed to and motivated by student success

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A terrific team committed to and motivated by student success

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super quick response time from proofing team and essay coaches when deadlines were tight

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super quick response time from proofing team and essay coaches when deadlines were tight

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having two reviewers for completed applications

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having two reviewers for completed applications

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Heads up from Bob and Lisa about student needs/special circumstances prior to application meetings

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Heads up from Bob and Lisa about student needs/special circumstances prior to application meetings

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Parent follow up- calls

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zipwhip

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MT

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amazing team