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This animatic video is about your shopping rights under the Australian Consumer Law. It is one of six topics in a series about your rights and responsibilities when buying goods and services in Australia. It is aimed at new migrants, including those from emerging communities, and is available in 7 languages.

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As a consumer, when you pay for a product or service, online or in a shop, in your home country, or elsewhere in the EU, you have rights under EU law. Here are 5 of these important consumer rights. More information at http://europa.eu/youreurope/citizens/shopping/index_en.htm