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Explain how RFID vehicle tracking works (hint: Singapore's ERP system)

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State 2 advantages and 2 disadvantages of using travel web sites to organise your holiday.

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Describe two actions a web designer can take to increase the accessibility of a web site.

Use alt tags for images.

Use colour schemes which are not known for being mixed up by colourblind individuals. (eg. red and green)

Use clear san-serif fonts

Use contextual links

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Define the term WYSIWYG editor

What You See Is What You Get - drag and drop interface which accurately mimics the final product that a user would see in a browser

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Define the term e-marketing.

Describe two methods of e-marketing that businesses use in order to attract more customers and improve conversion

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Evaluate the use of electronic commerce from the perspective of a customer.

Evaluate the use of electronic commerce from the perspective of a business.

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Define the terms absolute and relative cell referencing. - absolute references do not change when copied or filled. You can use an absolute reference to keep a row and/or column constant.

When copied across multiple cells, they change based on the relativeposition of rows and columns. For example, if you copy the formula =A1+B1 from row 1 to row 2, the formula will become =A2+B2.

List as many spreadsheet functions as you can - sum, average, MAX, MIN, etc...

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Define the terms Internet, Intranet and Extranet [3 marks]

Consider a business that wishes to share information with stakeholders. Identify what kind of information they might want to share and explain whether each item would be shared on their Internet site, Intranet site, or Extranet site. [12 marks]

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What are the main disadvantages of teleworking for the major stakeholders? To what extent do the disadvantages of teleworking for employers outweigh the benefits? [8 marks]

Describe the types of jobs that are best suited to teleworking. [4 marks]

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Define the term 'Teleworking' [1 mark]

the practice of working from home, making use of the Internet, email, and the telephone.

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Identify 5 different things employers can monitor of their employees [5 marks]

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Technologies for employee monitoring

Effectiveness of teleworking

Policies to regulate IT in the workplace

Appropriate web design and e-commerce techniques

e-marketing techniques

How IT can be used in the transportation industry