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Reach a wider target group of young people from different backgrounds.

Raise the awareness of the Portal’s existence and its function to support young people.

Motivate people to take action and participate or engage in projects and opportunities.

Foster a community feeling among those who visit the Portal’s different communication channels (Website, Facebook and Instagram).

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Photo recognition: If the image has already been used, a message will be shown to mention that it is already there and if you want to change for another image?

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Interactive content: make it possible to publish multimedia content such as YouTube video’s, GIPHs etc.

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Implement WYSIWYG - What you see is what you get: This is a menu bar that allows more possibilities in making the content. HTML5 should also be adapted to this in order to add video and multimedia.

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Add the option to paste a clean format: this way the text that you copy from elsewhere can be pasted in a clean format and save a lot of time from the Editors work.

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Moderation notes: today you can save your moderation notes, however, when you come back to check them, they have disappeared and instead appear in another tab. Fix this problem and make sure it shows where it is supposed to be visible.

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Implement a style guide: to ensure that the style of language is coherent in each language and in translation.

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Be able to shorten links or create links that are easier to remember: perhaps implementing a redirection option so instead of using the “europa.eu/youth” create a shadow domain e.g. “youthportal.eu” that can be used when promoting the link in publications, gadgets etc.

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Simplifying the translation process: It is too many clicks away + when the article is translated into another language there should be a feature that credits the original source.

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Have the possibility to make direct translation

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Publishing date: Find a way of managing the publishing date so that it either 1) doesn’t show, or 2) shows the time of the latest update

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Be able to see statistics directly in the CMS - Every editor should be able to see the statistics related to their content. E.g. how many clicks, how long the users are staying etc.

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Mandatory expiration dates for the articles: notification system that mentions when the article is expiring.

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Statistics and behavior flow of users: Have the possibility to see the behavior flow of users, where do they go, what do they click on, how much time do they spend etc.

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Enquiry management system: have the possibility of answering the enquiries from the web instead of from the e-mail, something that allows you to assign the question to the country or a specific person. Example: ED Poland has this for their own website.

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Amend the “Ask a question”: Direct the user by providing an FAQ or a search function to an FAQ. This way it will help answer many of the basic questions that come in.

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Clarify “Ask a question”: Clarify that young people can ask a question in their own language. Many struggle writing in English and it becomes an extra barrier when it doesn’t have to be

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Make it easier for the user to understand “select a country” and “select the language”: The user needs to be able to understand the difference otherwise the content is confusing when you choose e.g. Romania and you have English content on the page because a translation is missing.

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No jumps between countries and EU unless the user asks for it. 

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No jumps between countries and EU unless the user asks for it. 

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Improve the search engine for the editor:

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Improve the search engine for the editor:

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If you are looking for an article you need to look for the ID of the article, which makes everything very complicated. You should be able to search through tags or parts of the title.

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Add the possibility of tagging articles by topic or type. This can be used in the search but also as a way to propose related content to the user.

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Remove article duplication and instead monitor:

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Remove article duplication and instead monitor:

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Today you can find the same article duplicated in different sections of the website. If you republish something, there should be a notification that this content already exists. We should try to refrain as much as possible from republishing content several times.

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That can alert you to the links that are broken, because many are and it is not always easy to find/allocate.

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allowing an editor to see what images are already in use or can be used. Perhaps there should also be an alert if an image has been used many times, we want dynamic content and not something that replicates everything.

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Increase the number of characters for the summary

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Increase the number of characters for the summary

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Allow the possibility for the user to see the content in two languages, IF they choose to do so

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Allow the possibility for the user to see the content in two languages, IF they choose to do so

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The advertisement about the Western Balkan Association is visible on every page, while in fact that part could be used better and change depending on which page you are on.

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Implement a network-wide notification system: So that everyone knows what is up on the Portal. 

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Implement a network-wide notification system: So that everyone knows what is up on the Portal. 

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Implement a “Share Your Story”- possibility

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Implement a “Share Your Story”- possibility

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Use the model of the Structured Dialogue page (if updated) : a general introduction and then link to country information. Same could apply in different sections e.g. Youth Rights on Gender Equality : article with box/button leading to useful links in each country. It means less articles for everyone, mainly bookmarks.

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Use the model of the Structured Dialogue page (if updated) : a general introduction and then link to country information. Same could apply in different sections e.g. Youth Rights on Gender Equality : article with box/button leading to useful links in each country. It means less articles for everyone, mainly bookmarks.

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National content => European content when it comes to stories (question mark when it comes to subtitles, but can be solved); we can select the best ones and translate them into all languages. We would concentrate efforts on this, asking countries to provide stories every x week or month.

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National content => European content when it comes to stories (question mark when it comes to subtitles, but can be solved); we can select the best ones and translate them into all languages. We would concentrate efforts on this, asking countries to provide stories every x week or month.

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To find the right programme for you. Could be on the homepage. Example from France: http://decouvrirlemonde.jeunes.gouv.fr/

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Original content from young people, their mobility stories, sharing of tips etc. In general more unique content that you won't find on other general information pages. this could lead of course to links with more info for example on ESC etc.

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Original content from young people, their mobility stories, sharing of tips etc. In general more unique content that you won't find on other general information pages. this could lead of course to links with more info for example on ESC etc.

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I said it in the first part already but will repeat it here: please include bookmarks or find ways of scanning the content quickly as articles discourage or are not attractive or easy to read and use to/by many young users 

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I said it in the first part already but will repeat it here: please include bookmarks or find ways of scanning the content quickly as articles discourage or are not attractive or easy to read and use to/by many young users 

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For me, it would be essential to change the portal structure and the translating process. Like you say, it makes no sense to publish the same text in English over and over again

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For me, it would be essential to change the portal structure and the translating process. Like you say, it makes no sense to publish the same text in English over and over again

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I also the think the portal is sort of mixing countries and languages. There are several countries in Europe which have more than one official language... 

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I also the think the portal is sort of mixing countries and languages. There are several countries in Europe which have more than one official language... 

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Most of the content should be "European" (=valid information for anyone living in Europe) and that could be translated into several languages. In addition to the European content, there could be country-specific information on certain topics. The country-specific information should be separated into two types: information for those already living in the country (out-going) and for those wishing to enter the country (in-coming).

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Most of the content should be "European" (=valid information for anyone living in Europe) and that could be translated into several languages. In addition to the European content, there could be country-specific information on certain topics. The country-specific information should be separated into two types: information for those already living in the country (out-going) and for those wishing to enter the country (in-coming).

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I feel like I need more information on the person asking (at least country of origine). And maybe not accept questions from people over 30 years old! (I feel like answering questions from adult Asian men is not really what we should be doing.)

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I feel like I need more information on the person asking (at least country of origine). And maybe not accept questions from people over 30 years old! (I feel like answering questions from adult Asian men is not really what we should be doing.)

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I think Eurodesk should ask young people what kind of content they'd like to have. (Maybe you can use the survey results?) If we want to develop user-friedliness, the users should be involved in the development process. 

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I think Eurodesk should ask young people what kind of content they'd like to have. (Maybe you can use the survey results?) If we want to develop user-friedliness, the users should be involved in the development process. 

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The structure between the European and the national level need to be more intuitive. As it is now you get confused all the time about this. On the Norwegian level there is an error that makes it almost impossible to find the articles we publish. They are practically hidden, unless you have the direct link. 

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The structure between the European and the national level need to be more intuitive. As it is now you get confused all the time about this. On the Norwegian level there is an error that makes it almost impossible to find the articles we publish. They are practically hidden, unless you have the direct link. 

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Most young people don't know about this portal. We need to make it nice, interestering and attractive in order to promote it. Most young people only know the EVS database, that's it.

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I know this will probably disappear but, until know, when young people wanted to apply for an EVS project through the online database (the old one), they should click on "email us". But this button would not always work or maybe it would only work for young people using Outlook, and so young people were writting to us to ask us the email address of this particular EVS vacancy. The trick was to check the address bar at the bottom of the screen but not all young people know that. It was such a waste of time for them and also for us to answer this kind of questions. 

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I know this will probably disappear but, until know, when young people wanted to apply for an EVS project through the online database (the old one), they should click on "email us". But this button would not always work or maybe it would only work for young people using Outlook, and so young people were writting to us to ask us the email address of this particular EVS vacancy. The trick was to check the address bar at the bottom of the screen but not all young people know that. It was such a waste of time for them and also for us to answer this kind of questions. 