# data[].attributes.body
Today, did not have many check room.. So as usual, i have to physical check Sea view rooms. There are only 10 check out in total. So we dont have to rush in clea

# data[].attributes.body
For today, in morning shift, i have to calculate the coffee and tea for check out today. There are 41 check out rooms today. Relieved that there are rooms that early check out, so we have time to clean the rooms. Today, all housekeeping hotel will help to clean the rooms.

# data[].attributes.body
Today, i have to work at 10 am until 7 pm. There are 25 check out rooms for today. There are already many rooms that check out, so we are going to clean the rooms early because there booking for the rooms. For the 25 check out rooms we take time for ten hours to finished all rooms. After done with the check out rooms, we have to physical check all rooms if there any broken in the rooms. If there are broken in the room, we have to called for maintenance to repair.

# data[].attributes.body
For today, i have to update from system at front office how many rooms that check out today. Today is start of weekend so there are many booking rooms. There are only a few rooms that did not sell.

# data[].attributes.body
Today, i work at 8 am until 5 pm. As usual i have to physical check every rooms in sea view area. I have to check condition of the water heater, television, all lamps and doors, is it functional or not. After i check all my area, i will go clean the check out rooms. And today i have done all my routines.

# data[].attributes.body
Today, i have to work at 10 am until 7 pm. There are only 5 check out rooms for today. There are already many rooms that check out, so we are going to clean the rooms early because there booking for the rooms. For the 5 check out rooms we only take time for one hour to finished all rooms. After done with the check out rooms, we have to physical check all rooms if there any broken in the rooms. If there are broken in the room, we have to called for maintenance to repair.

# data[].attributes.body
Today, i have to work at 8 am until 5 pm. First of all, i have to calculate coffee tea and sugar creamer for 5 check out rooms today. Before i go to clean the check out rooms, ia have to physical check first to make sure all rooms are in good condition and can be sell to guests. After finished physical check rooms, we are going to clean the check out rooms. Today, there are did not many rooms so we can finished earlier.

# data[].attributes.body
Today, i have work at 10 am until 7 pm. I have to clean the chec out rooms. Today, there are 45 check out rooms. I have to apply the bed sheet to the bed. all check out done at 3.30pm and there are one dorm. After that, i have to help collagues to clean the hotel's roomsthat did not finished yet.

# data[].attributes.body
Today i work at 8 am until 5 pm. I have to physical check all sea view rooms because today there are many booking rooms at sea view rooms. After physical check all the rooms, i go to clean the check out rooms. The SOP of housekeeping is one staff one rooms but Sudara Beach ResOrt in one room divided to apply the bedsheet, swept the floor and clean the bathroom.

# data[].attributes.body
Today is thursday, but yesterday is public holiday so today there are many check out rooms. There are 42 rooms check out, so as usual i have to calculate coffee tea and sugar creamer.Today ihave take swept the floor duty.

# data[].attributes.body
For today, there are only one check out room. So have physical all the sea view rooms. Today also my two collagues offday, so i have to back up their area. The total of all physical check that i done today are 25 rooms.

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Today, i work at morning shift. For today, there are only 2 check out rooms because today our General Manager will bring all Sudara Beach Resort staff to Pulau Perhentian. So only practical students and part time staff left in Sudara Resort. I have to physical check out all the chalet rooms.

# data[].attributes.body
Today, i have to work morning shift. First thing first i have to calculate how many coffee tea and creamer sugar for for 14 check out rooms. Before guests check outas usual i have to physical check every sea view rooms. After clean all the check out rooms, i have to calculate back how many coffee tea and creamer sugar that do not use. And i have record it in the list of in and out of the stock.

# data[].attributes.body
For today, in morning shift 10 am until 7 pm, i have to calculate the coffee and tea for check out today. There are 32 check out rooms today. And there three groups will check in today. So the relieved is there are rooms that early check out, so we have time to clean the rooms. But we have to clean the rooms as fast as we can.

# data[].attributes.body
Today, i have to calculate the bedsheet for check out rooms, coffee tea and creamer sugar for 25 rooms. Before clean the check out rooms, i have to physical check There are many booking walk in rooms today, So we start with two days stay rooms.

# data[].attributes.body
Today, i have to work morning shift. First thing first i have to calculate how many coffee tea and creamer sugar for for 28 check out rooms. Before i go to clean all the check out rooms, as usual i have to physical check every sea view rooms. After clean all the check out rooms, i have to calculate back how many coffee tea and creamer sugar that do not use. And i have record it in the list of in and out of the stock.

# data[].attributes.body
For today, i have to update from system at front office how many rooms that check out today. Today is start of weekend so there are many booking rooms. There are only a few rooms that did not sell.

# data[].attributes.body
Today is labor day, so there are many walk in guest that check in yesterday. They will check out today. Total of check out room are 45 rooms. As usual i have to calculate coffee tea and creamer sugar. After that i have to put the new bedsheet at every check out rooms.This will ease us to clean and the bed. Before that i have to physical rooms that did not check in.

# data[].attributes.body
Today, i have work at 8 am until 5 pm. today, there are 45 check in rooms that i have to clean. First thing i done is calculate coffee & tea and sugar & creamer for 45 rooms equal to 90 packs. Today, many rooms that late check out so i have to clean the rooms as a fast as i can. This is because there three groups of Family day will check in and there are also many walk in booking. There are also problems when the bed sheets, towels did not arrives from dobby. So, there are several rooms that did not have towels.

# data[].attributes.body
For today, in morning shift, i have to calculate the coffee and tea for check out today. There are 41 check out rooms today. And there three groups will check in today. So the relieved is there are rooms that early check out, so we have time to clean the rooms. Today, all housekeeping hotel will help to clean the rooms.

# data[].attributes.body
Today, i work at 8 am until 5 pm. As usual i have to physical check every rooms in sea view area. I have to check condition of the water heater, television, all lamps and doors, is it functional or not. After i check all my area, i will go clean the check out rooms. nd today i have done all my routines.

# data[].attributes.body
Today, there many booking rooms from SMK and walk in. Today also there are almost 50 check out rooms. Firstly, i have to physical check every rooms that did not check in. i have to physical check for sea view only. After that , i go to where the check out rooms and clean the rooms. Today, i have to swept the floor and clean television tables. After all the rooms ready, I have to update to front office.

# data[].attributes.body
Today is public holiday, so there are many rooms booked for today. As usual have to calculate  coffee and tea for 20 check out rooms. There are many booking rooms, so we are housekeeping have to rush to clean apl rooms that have been booked.

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For today, i have to physical check three rooms of sea view. The other nine rooms, there are guest check in to the rooms. So after i physical check for my area, i have to cover for my collagues area, pool view for 5 rooms. After that, i have to go to rooms that early check out. For today, there 25 rooms that will check out today. Just one of my collague and me will clean the check out because other two collagues offday today.

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For today, i have to take which rooms will check out today and which rooms are booked. So, we will know which rooms we have to ready first. After that, i have to check the items that will out today such as towels, bed sheets, coffee & tea, and sugar & creamer. The total is have enough for how many check out for today.

# data[].attributes.body
This morning, there are no rooms check out yet, so i have to physical check every rooms that i have to take care of. I have to do the physical check sea view chalet rooms. In physical check , i have to swept the floor, the lamps functional or not, toilet in good smells and rooms perfect to sell to guest.

# data[].attributes.body
Today, there a lot rooms i have to clean because that rooms already booked. As a housekeeping, we have to do our work faster. this is because there are a lot of rooms booked today 2 groups family day. They booked for all chalet rooms. After swept the floor, clean the bathrooms and do the bed sheets. I have to update which rooms is ready front office.

# data[].attributes.body
Morning shift at 8 am until 5 pm, as usual i have to physical rooms because there are many rooms booked for groups, 3 group that will check in for today, but there are guest who are late check out, so that we have rushing to the clean rooms.

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Today, as usual before clean the check out rooms i have to physical check all sea view chalet. If i discovered any broken ihave to report defect rooms to maintenance then they will come and try to repair but if the broken cannot solve that day, i have to block the rooms first. I have also have to list which rooms defect for today. That means the room cannot sell for today.

# data[].attributes.body
Today, i have to work at morning shift 8 am until 5 pm. Today, i have to start to learn about physical check for every rooms. It is the daily duty that i have to do. For now i have to do the physical check for all sea view chalet. So, for physical check i swept the floor, check every lamp and television if they functional or not.

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Today, i am started to doing the bed. I have do the cleaning at chalet rooms, so there are two layers that i have to set the beds. For today, there are not many check out of chalet rooms and my colleagues teach me how to set the bed with two layers of bed sheet. If in the hotel rooms, there are three layers of bed sheet and comforter. But in chalet only two layers of bed sheet and blanket. For the first time do the bed, i feel the difficulty after see the worst room ever but after doing this for 3 or 4 rooms, i can adapt with the situation.

# data[].attributes.body
Today is my first day in housekeeping department. For the first day, i came to work at 8 am in the morning. HOD of housekeeping department explained to what i have to do in housekeeping department. First thing first i have to followed two colleagues to clean a room that guest check out. For today, they want me to focus on what they do and they teach me what the first thing i have to do in the room. Firstly, clear rubbish from floor or anywhere that we see. I have to check and switch on aircond, television and lamps if they are in good condition or not. If there are did not funtion, we have to called for maintenance. For the first day, i only help done a simple things like throw rubbish and clean the fridge and swept the floor..

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Today is last day i am in front office department. I have to work at 2 pm until 11 pm. There are not many thing i can do. As usual i have to update system and answered call. Today, there are not many room's booking. There are only several walk in guest that check in and there are also guest did not check in they already booking the room. So, for the last day in front office department, i am captured photo me and my front office colleagues. I am thankful to them that they are teached me from zero until i can do front office duty alone..😍😍😍

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Today, i have to work at 2 pm because 1 staff offday and i have to work at evening shift. Today, group from SMK Dato Ahmad Maher check in. We only collect ready room and give the keys to the teachers to arrange the rooms for their students. All of them check in at 2 pm. Futhermore, there are walk in guest who booking for today. At night, as usual i have to list which room check in to housekeeping and security. I al so have to closing for night shift.

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Today, i have to work at 7.30 am until 4.30 pm morning shift. First of all i have to open pc and open the office. I have to swept the floor, arrange pillow at the chair, feed the fishes and clean the counter. I have to update the system for today. But today did not have any booking. So i am doing other things like
arrange the chair space an

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After offday yesterday, today i have to work at 11 am until 8 pm. There are not many thing that i have to do today. As usual, i have to check out guest and if the guest late, i have to called the guest. If they late to check out, we have to burn their deposit. This is because the rooms already booked for check in at 2 pm.

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Today also i have to work at 11 am until 8 pm. Group from Jabatan Pertanian Kelantan and other walk in guest check out early , not as usual. So housekeeping can clean the rooms more faster. Because there are a group, Institusi Latihan Perguruan Kelantan will check in at 2 pm. Other than the group, there are several room's booking for walk in guest. And until 7 pm, there are 10 rooms already chek in for today.

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For today i have to work at 11 am until 8 pm. This is because front office staff became 3 include me because one of the staff are problematic and she did not came to work. So, until ttoday, there are only 3 staff of FO and i have to extend my changes of department from front office department to housekeeping department.

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For today shift 11 am until 8 pm. There are not many things that i have to do. Today, there are many rooms booked but not full booked. For chalet, there are full rooms that guest check in but hotel's rooms did not fully check in. For hotel rooms, used for Perbadanan Menteri Besar Kelantan course. There are several walk in guest want to check hotel's room.

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Today, i also have to work alone at 2 pm until 11 pm. As asual, i have to check in guest who are walk in. there are not many room that guest's book for wednesday because today is no holiday. I also have to writa details about rooms and which rooms will check out tomorrow. I also have to calculate all the payment that guests made and closing all the money that we make today.

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Today, have to work alone at 2 pm until 11 pm. I have to wait for guest to check in. Because of today is weekday so there are only 2 rooms that guest check in. I have to prepare for room checker, which room will check out tomorrow. I also have to list for fnb and kitchen how many rooms wilk breakfast for tomorrow. And i have to closong how many income for tonight.

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Today morning shift 11 am until 8 pm. As usual i have to wait for guest to check out. There ae not many guest who check in yesterday, so today also there are not many guest check out. I have to update system and aswered calls from guest who want to ask about chalet rioms and hotel rooms

# data[].attributes.body
Today, morning shift 11 am until 8 pm. As usual update guest that will check out today. Update system and know how many room that booked and will check in today. I also have to read and update Event order for family day. For today, there are not much work that i have to do. There are also not many room booked. There are only walk in guest for 2 or 3 rooms.

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For today, i have to work at 2 pm until 11 pm. As usual, at 2 pm there are many guest who want to check in. For the groups from SMK Mahmud Muhyidin, Kolej Matrikulasi Kelantan and IPD Bachok, we only give them the keys and name & room list to their organiser to handle for their group. There are also many walk in guest today and rooms are fully booked.

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Today, i have to work at 8 am until 5 pm. I have to swept the floor, feed the fish and update the system because today there are a group. I have to collect the keys for the group, which is rooms that already clean and ready. Today also there are many walk in guest will check in. As usual, i have to answered the calls from guest who want to know about the rooms in Sudara Beach Resort. Many guest also ask about family day package. So for family day package, i have to pass to KB office or to sales executive Iffah and Adlina.

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Morning shift at 11 am until 8 pm. As usual i have to update system and i have to know how many and which rooms will chexk out this morning. There are several guest that check out early. But yesterday, there are not many rooms that guest check in. As usual, other than check out and check in guest. I have to answered calls fromm guest who ask about rooms or want to booking for rooms.

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Morning shift at 11 am until 8 pm. As usual, i have to update the system and answered the calls from guest who ask about rooms rate at Sudara Beach Resort. If the guest want booking for room, they have to leave their name and phone number. If ther booking for 4 or more rooms, we have to told the guest that he/she have to bank in for deposit to book their rooms.

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Today, for morning shift, 11 am until 8 pm. I have report to room checker which rooms check out. And the room checker will Check the room. If there are not any problems with the room, i will refund the deposit to the guest.

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Today also i have to work at morning shift at 7.30 am until 4.30 pm. I have to swept the floor, feed the fish and update the sustem for today. There are not that i have to do today because of there are not many booking from the guest. But at 2 pm grup from Institut Latihan Perguruan will check in and will have their courses here for 3 days and 2 night.

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For today shift, i have to work at 8 am until 5 pm. I have wait for guest to check out before 12pm. There are several gueat who check out late and housekeeping have to speedly clean the room for other guest to check in. There two big family day who will check in at 2 pm. So i have to check the room list of the family day.

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Today, night shift 2 pm until 11 pm. I am started my shift with check in for many booking. This is because this week is school holiday so there many guest who want to check in at the same time. Moreover, this resort's rules check in at 2 pm. There fully booked and many guest who are walk in. So, today all chalet and hotel rooms are full.

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There are same shift monday, tuesday and wednesday 11 am until 8 pm. As usual i will accept guest who are want to check out. There are not many i can do, it is routine duty to me for monday, tuesday and wednesday. There are quite stressful because we have to faced many behaviour of guest.

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As usual my shift for today, 11 am until 8 pm. I have ready to check out guest. If the guest want to check out. I have told the guest that they have to wait for room checker to check their room. If their room okay and there are no problem, so we will refund the guest deposit.

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Today for morning shift 11 am until 8 pm, i have to wait for guest to check out because at 2 pm there are TNB group will check in. As usual, group will check in early and housekeeping have to ready rooms as fast as they can. There are only several rooms from walk in group that they booking before.

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For morning shift 7.30 am until 4.30 pm. I start open the counter with open the PC and booking system. I have to swept the floor and feed the fish. I also have to open the office and brought the room's keys and other equipment. And more than that like take out the money from save box, i have to wait for my shift partner because i am not allowed to open the save box. Today, there are not many activities other than make sure Harley Davidson Group activities happen smoothly. And after 2 pm, they are several family day group want check in

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Today, i am in night shift 3 pm until 12 pm. I have to separated the rooms for Harley Davidson from Terengganu, Pahang, and Kuala Lumpur. They are check in time to time and not in the same time. They are a lot of guest in the lobby.

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Night shift, 2 pm until 11 pm. Today, there are no booking room because tomorrow one group of motorcycle, Harley Davidson will check in in Sudara Beach resort. we have to prepare rooms as they requested and prepare what they need. In front office, we have to prepare keys room that they will stay as booking.

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Morning shift from 11 am until 8 pm. As usual, i have to wait for guest to check out. If the fuest late check out until 12.30, i have to call the guest to informed that they have to check out immediately. This is because housekeeping will start to organized and clean the room because at 2 pm other guest will check in for the room.

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For today, there are no much that i have done. Only several guest who check out and check in today. Only 4 rooms guest who walk in and booking. Today, i have to answered the calls from caller who want to book for school holiday but there are fully booking from 16 March until 22 March.

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i am start work at 11 am and there are several Institusi Latihan Perguruan already check out and we have to check their rooms before they can go. I have to check the keys if there are guest already check out. For the evening at 2 pm, we have to give the keys to group Oppo Electronic. Because they have to check in at 2 pm.

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For today, i have to work at 8 am until 5 pm. I have to swept the floor, feed the fishes and arrange the chairs and pillows at the lobby. After, i have to inform the housekeeping, which rooms will check out today, make they ease to clean the rooms. After 2 pm, i have to ready for check in guest whether they already booking or walk in.

# data[].attributes.body
For night shift from 2 pm until 11 pm. Today, there 2 groups from Jabatan Kimia and Black Fox Engineering will check in at 2 pm. So, i have to collect keys and seperated them in 2 groups. 1 group of keys is for Jabatan Kimia and 1 group for Black Fox Engineering. After they check in, there are several complains about their rooms and we as FO have to inform to housekeeping and maintenance.

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Morning shift, 8 am until 5 pm. I have to switch on the fish aquarium, arrange the pillow at chairs in the lobby, and swept the floor as usual. Today, there are not many rooms will check out because in weekdays there are not many guest check in. I have to inform room checker to check the rooms that guest check out through walkie talkie.

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From Monday, Tuesday and Wednesday, I have started my shift for 11 am until 8 pm every week. So today, I have to wait for gueat to check out.. In the system, there not many booking yet. So, I have to update booking from KB office. This is because we don not want between in the resort system and KB office system

# data[].attributes.body
Today shift same as yesterday, 11 am until 8 pm. As usual, guest start to check out. There are not many guest check out, and busy as usual if there are many guest walk in. Weekday, there are not many guest check in because of work and school day.

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Today, shift 11 am until 8 pm. I have to wait for guest who have to chack today. Update booking in the system and double check the system so that the guest booking are updated. Today, oppo electronic group check in for hotel room for 20 rooms for their seminar. They are use Crystal Hall 1, Crystal Hall 2, Crystal Hall 3 and Topaz Hall for their seminar.

# data[].attributes.body
Today, for morning shift 8 am until 5 pm. There are no many thing to do. But I have to swept the floor, switch on fish aquarium and feed the fishes. After that, i have to double check which room will check out today. Same as before, I will answer the call from guest that want to booking for chalet room or hotel room.

# data[].attributes.body
Today i have to work at night shift, 2 pm until 11 pm. Today, there 1 group check in which is KPDNKK for 92 people. In night shift, I have to closing account for the whole day. Whether money income from check in or payment from orchid cafe. For night shift also, I have to write which room will be check out tomorrow. Whether from group or walk in. I have to told to kitchen department, F&B department and housekeeping department, how many walk in check in for today.

# data[].attributes.body
Today at morning shift 11 am until 2 pm, i came and swept the floor give the fish's food and clean the receptionist lobby. Wait for guest to check out at 12 pm. There are guest that late to check out and will give problem to us. This is because housekeeping will clean the room late but there will be a guest check in at 2 pm

# data[].attributes.body
For today morning shift 11 am until 8 pm, I have to wait for guest to check out at 12 pm. If they are late for check out at 12 pm, I have to call for them and told them that 12 pm is the time they have to check out. This is because housekeeping have to clean and change what have to change in the room, to ready for next guest to check in to the room at 2 pm later on. If they are late to check out, there will a problem if the guest who reserved for the room come to check in.

# data[].attributes.body
Morning shift at 11 am until 8 pm. There are not many things to do. Because today is weekday and there not many reservation from guest. My work is to answer the calls and update system from guest who want booking for room at date that they want.

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Morning shift at 11 am until 8 pm. Today, did not have any group from any organization. There are only a few of walk in guest. So, at 2 pm guest come to check in. If there are not weekend, there are not many guest come to check in. This is because Monday is workday and school day.

# data[].attributes.body
For today, i have to work at morning shift at 8 am until 5 pm. Firstly, I swept the floor and open pc and system and I cleaned the counter. After that, I am ready for guest to check out because there are three group have to check out in the same time. Our check out procedure is to make sure room same as before so we have make sure the guest wait until room checker told that the room is fine.

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For today morning shift at 8 am until 5 pm. We are for accept three groups of Pejabat Pos, Jabatan Penjara and Al -Isra Associates. So, i have to make sure guest who check in yesterday to check out before 12 pm. So that housekeeper can make the rooms to be ready.

# data[].attributes.body
Today, there are many walk in guest who are brought their family include their kids to stay at our resort. This is because thursday will be start of weekend. So, parents prefer to check in on thursday and check out on friday.

# data[].attributes.body
For today, as usual check in for guest who walk in. Today is wednesday so there are not may guest come and check in. This is because school day and work day. As usual if there are customer that come for try our meals at Orchid Cafe, i will used the cashier machine to settle their bills.

# data[].attributes.body
Today also i got morning shift 11 am until 8 pm. So for four FO staff scheduled, i got morning shift from monday till thursday. In monday, tuesday and wednesday, guest come to the resort slow than weekend. But for thursday, will be the busy day at the Front office to guest who come to check in.

# data[].attributes.body
IToday, morning shift from 11 am until 8 pm i have to handle guest who want to check out. This is because our procedure guest have to check out before 12 pm. As usual, i arrange the front desk before guest check in at 2 pm. And i will update which room is ready to guest.

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Today, evening shift from 2 pm until 11 pm. Check in guest, write deposit and room price for one room and be a cashier for guest who want to pay for their meals in orchid cafe. After that, i have to record all the payment of the 1meals on captain order book. This is because for our manager look details of sells today.

# data[].attributes.body
Start work with check in booking of the guest. Either they already make reservation and walk in. In Sudara Beach Resort, there are held promotion from january 2017 until march 2017 before school holiday. So there are many reservation, plus today is friday so there are many guest check in.

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Today, my hod give her permission to accept call from office KB to update booking from guest. This is because this resort work in manual system so we have to update booking from KB office (PK ecoresort). As usual, my duty to check out the guest and check if the room is ok or ready for accept guest to check in at 2 pm

# data[].attributes.body
For today shift, i have to help the FO staff check out for the guest. In check out process, i have to asked the guest the deposit receipt and asked the guest to wait for a moment while i asked the room checker to check the guest's room. This is to make sure the guest did not left their stuff and to make sure the room is ok n the nimber of towel is 2 pieces.

# data[].attributes.body
Today, morning shift 11 am until 8 pm. I have to answered the call from gueat that asked about package and promotion in Sudara Beach Resort. If the guest want to booking for room, i have to asked them when and how many room they want to book. Whether they want 1 queen or 2 singles bed.

# data[].attributes.body
Today, i have to work in morning shift 11 am until 8 pm. Today i have learned to used the cashier machine and calculate the guest payment for their food. After the payment, i have to record the payment in the operation record book.

# data[].attributes.body
I have learned how to closing in and out of the money. List the food and beverage that sold today. Today, i am in night shift and have to closing for night shift. And i have to list the no of room that will be check out tomorow

# data[].attributes.body
Night shift today from 2 pm until 11 pm.Learned about what i should answer to guest if i answer the call. All of the data about the guest booking, we have to update to Sales Office in Kota Bharu

# data[].attributes.body
Ask guestwhether they make any booking or not. Open check in to the guest, write the deposit receipt and OR receipt.. Explain to the guest about the breakfast coupon and time of check out

# data[].attributes.body
Learned answer the phone whether the guest want to booking or walk in to our resort.

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I have learned about how to handle guest that want to check in and check out... Either there are walk in or already booking for the chalet or hotel.

# data[].attributes.body
First day in front office department. I am learned about the process of fill the data in system..