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When students repeat their story  over and over again in the same or different conversations.

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When students repeat their story  over and over again in the same or different conversations.

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Letting my mind wander on to things that have nothing to do with the student.

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Personal situation - can vary, if someone I care for is ill, or if I have a big school project coming up, I can lose focus 

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Personal situation - can vary, if someone I care for is ill, or if I have a big school project coming up, I can lose focus 

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When a student starts talking about their mental health

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When a student starts talking about their mental health

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Call fatigue when having back to back calls

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Call fatigue when having back to back calls

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Focusing on other things that I need to do

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Not having the emotional capacity to listen

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Not having the emotional capacity to listen

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Student talks about a death in the family 

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Student talks about a death in the family 

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Thinking of family that's far away

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Empathy fatigue: disengaging when I've expended my empathetic reserve

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Tuning out when the story sounds similar to other stories I've heard that day 

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Tuning out when the story sounds similar to other stories I've heard that day 

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when students discuss handling personal loss/fear of loss

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Hook: my own anxieties pull my attention away from being present

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Notifications and or my schedule.

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When KOCs start running together and you forget if you talked about something with this student or if it was the student before them

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When KOCs start running together and you forget if you talked about something with this student or if it was the student before them

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When students share stories that really resonate

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When students share stories that really resonate

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Knowing I have another call or meeting coming up

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Knowing I have another call or meeting coming up

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When I feel the conversation doesnt apply to our goal

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When I feel the conversation doesnt apply to our goal

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When I am unsure of how to respond to a student situation, I can get in my own head

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When I am unsure of how to respond to a student situation, I can get in my own head

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Being frustrated or annoyed when people seemingly complain about very little things.

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When a student is complaining about the same thing, and unable to move forward

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When a student is complaining about the same thing, and unable to move forward

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students not reccognizing when a change needs to happen

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students not reccognizing when a change needs to happen