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Today is my last day of practical and Airist physiotherapy is closed because the boss is doing final touch up of the new office. The boss asked me to finish working early today.

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Today, in the morning i followed therapist to Bachok for physio treatment.The cleaning of new office is done and today the furniture is arranged according to suitable place. the treatment room are divided into two room.

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Today the whole staff and i cleaned the new office at Chica. The boss decided to move the centre to a better place. Then i followed therapist to Bachok for a treatment.

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Today i am entertaining customers that called through office phone and handphone. i also learned about how to make a company proposal to the firm that want a copy of the information.

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Today i helped therapist doing cupping therapy for two customers which are the body and the face part. besides, the therapist also explain the advantages of doing cupping therapy to customers and i also learned lots of new thing about cupping.

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Today i take a leave to attend 'Majlis Anugerah Dekan' at University Malaysia Kelantan

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Today the accountant showed me how she key cash in flow in the system and she also teach me how to use the excel for account.

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Today i learned how to make agreement letter for new cases and patient.

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Today i followed mom's care therapists to Wakaf Che Yeh.The baby born already 14days. The treatment given are postnatal massage and bertungku.

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Today i followed mom's care therapists to Kubang Kerian.The baby born already 19 days. The treatment given are baby bathing, postnatal massage and bertungku.

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Today i am helping arranging new furniture arrived. And i wrote receipts for customers

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Today i followed therapist to Pasir Hor. A stroke patient on her 70s. She have weak muscle both hand and leg.I help therapist doing treatment when needed.

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Today i followed therapist to Pasir Pekan. Today two therapist went to visit this patient in order to change her exercises because she have improved a lot.

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Today, i'm helping the boss arranging his office.

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Today the boss asked his staff to arrange the position of treatment room and office. So i helped them moving items

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Today, i followed therapist to Pasir Pekan and helping her on treating the patient. The patient is improving a lot since the day i first met her.

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Today i am helping the staff when needed

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Today, i followed therapist to Pasir Pekan and helping her on treating the patient. i also helped the therapist at the centre doing ultrasound.

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Today, i'm greeting clients and writing receipts. Explaining to the clients if the ask about the service offered

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Today, i continued admin staff doing list of new cases.

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Today i help therapist doing cupping treatment and writing receipts

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Today, i helped therapist doing cupping treatment and cleaned the cups. Then i helped the account counting stock of product sale and after that i helped admin staff doing a list of new cases.

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Today i followed therapist to Pasir Pekan to do treatment and i also help her.

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Today i followed therapists of mom's care program doing treatment at Kubang Kerian. I also assist them when they need help and taking pictures for marketing purpose.

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Today i distribute flyers about blood donation campaign that organized by Airist on 16 May. Then i followed therapist to Pasir Pekan doing treatment to an ovarian cancer patient.

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Today i assist a physiotherapist doing cupping treatment. Then in the evening i followed physiotherapist doing treatment at Bukit Merbau.

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Today i cleaned the cupping equipment. after that i followed physiotherapist doing treatment at Lundang.

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Today i helped boss providing equipment for suction. And after that i cleaned and arrange to the right place.

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Today i cleaned the cupping equipments and cleaned the gym area.

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Today i helped physiotherapists doing treatment in the centre by providing the equipment.

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Today i just writing receipts and greeting customers. Then the boss also teach me how to speak with other clients beside customers.

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Today i cleaned cupping cups. Then i followed physiotherapist visited patient at Pasir Pekan

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Today the boss give tips and advice to the staffs about doing the right things on treatment and i take notes of the information. Then i cleaned the equipment at the store.

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Today i just writing receipts and greeting customers.

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Today i cleaned the cupping cups and chair. And boss tell me the set up of suction treatment because for the first time i see suction treatment done to a 7months baby boy. and i also cleaned the suction machine.

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Today i just writing receipts and greeting customers.

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Today i cleaned the stor and prayer room to make it more comfortable and the physiotherapist also teach me about the use IFT machine.

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Today i printed the new flyers for marketing purpose. And i asked admin staff to help me on how to put the information.

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today i followed physiotherapist went to Wakaf Bata to do treatment for a stroke patient

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Today i helped in arranging the goods and furniture at the waiting section and receptionist.

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Today i helped the accountant arranging the documents.

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Today i follow my supervisor to Lemal to do the last session of treatment and taking picture while she treat

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Today i helped accountant counting the stock and money from the product sold. Then i follow physiotherapist to Wakaf Bata to do treatment and i also assist her doing treatment

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Today, i count the stock of product sell by Airist that are Origina Juice and Mineral Salt.

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Today the boss and his friends sharing some tips how to be a successful saler, how to make a great sale.
Four tips according to them
1.first impression
2.assessment
3.product
4.close deal

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Today, the boss change the policy in the office. The physiotherapists need to follow office hour which start from 9am-6pm.

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Today the boss give me information about hoe to become a great leader and overcome the problem arise in the company such as the employees are not united.

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Today the physiotherapists told me about methods that they use to treat the patients.

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Today i assist the boss when he treat patient such as preparing the equipment needed. Then i promoted the package of home physiotherapy to a customer.

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Today the boss told all the staff to clean the office thoroughly. I helped the boss transfer money from Bank Islam to City Link.

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Today i helped physiotherapists cleaned the cupping equipment and draw plan of Airist's location.

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Today i wrote receipts and do some accounting.

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Today i followed physio to visit stroke patient at Wakaf Bata and Bukit Merbau. Both are women in their 70's

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Today i entertain customer who walk in

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Today i learned the right step to massage using thumb. And then i also learned how to apply ultrasound.

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Today the boss asked me to make template of documents chart and standard operation procedure. Then i put both of the information on the wall.

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Today one of the physio explained to me the use one of the machine that they used to apply on stroke's patients called tens. Then the boss told me about the differentiation between enterprise, sendirian berhad and berhad.

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Today i key- in customers database into a report book and update it to admin.

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Today i arrange the products that just arrived at the right place and i count the stock. after that i joined the discussion of marketing team and sharing ideas with them.

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Today i answered the customers phone call and make appointment with them.

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Today i followed physiotherapist to Pasir Hor to see a stroke patient, woman 71 years old.

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Today, i stayed at office and help the staff when needed and arranged the files in the cabinet.

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Today boss asked the staff to cleaned the centre thoroughly. After i became a receptionist to entertain walk-in customers

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Today i entertained customers and wrote receipts.

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Today i entertained customers and wrote receipts.

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Today i helped admin staff to type, print and paste the equipment sticker on the right place. I also know the name of every equipment used to do treatment.

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i helped the admin staff to make duty rooster to all the staff because my boss said that all the staff need to be responsible to make sure the centre cleaned. Then i helped admin staff to put the documents into the right files.

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i helped the staff adding decoration on the wall to make the centre looks good and attract customers.

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Today i'm in charged to write receipts for walk-in and packages customers. The boss himself taught me how to write and price physiology.

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Today i helped decorate the centre for Airist Mom's Care corner so that the customer can know Airist also provided postnatal and prenatal care

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Today i helped admin staff update customer database in a book.

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Today, the physiotherapist asked me to follow her to Tanah Merah to see a patient. After break, the boss asked me to think about how to decorate the centre to become more cheerful.

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Today, i learned about filing. How to manage important and urgent document. After break, i sat at the receptionist table and entertain customer. i helped the admin staff when needed like update database of customer.

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Today, i helped the staff arranged the documents in file. Then the boss asked me become receptionist for customers who walked in the centre. so today i helped the staff in entertain the customer when they busy.

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today, i went to Terengganu again to check two patients that have spinal cord problem and low back pain.Both are women in 50's and 70's. The physiotherapists did some simple exercise and read doctor's report to know the patients's conditions and decided how many times needed for treatment.

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Today, early in the morning i joined the marketing team discussion about their planning on how to promote the services. Then i went to Terengganu to visit three patients at Jabi, Besut and Air Tawar with two physiotherapists.

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I was assigned a task of doing organisation chart of Airist centre's staff. It took me a very long time to make and decorate the chart so it will look nice. Then when the new stock of green tea water arrived i arranged them in the fridge. The water also products of Airist sold.

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In the morning, i followed the physiotherapist, miss Najiha to treat a stroke patient at Tendong. She suffured from the disease early this year and she make a very great progression than anyone that suffered from stroke. Then after break, i followed physiotherapist manager, miss Alieya to treat a coma patient. He was hitted by a car when he want to cross road. It's already been a year from the accident happen and he showed slow progression to heal.

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Today, as usual i cleaned the centre and tidying up the room. Then i find the information and contact nombor of non-government clinic in order to contact to know whether Airist centre can be their panel in physiotherapist. Then i arranged the file in the wardrobe in order

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Today, the whole staff 'gotong-royong' to clean and tidy up the centre. It takes about 1 and half hour to finish it. The admin staff told us about the business plan and business proposal. Then we went to company dinner.

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Today i went to the airport and distribute flyers. Then i asked the Airist's staff about their experience on their past worked place.

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I am the marketing team went to Panji visited a woman suffer from stroke. I saw how physiotherapist guide her to stand and walked. Then i went to see a woman that just have delivered a baby that need a physiotherapist to massage her

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Today i and marketing staff went to Hospital Universiti Sains Malaysia(HUSM) to maternity ward and asked to put flyers about Airist Mom's Care. Then we went to Klinik Kesihatan An-Nuur and Klinik Perubatan An-Nisaa'. We asked the clinics to make Airist panel at the clinic and put flyers.

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Today i learned about Template of Document (TOD). How the documentation made such as Payroll, Salary schedule, KWSP, Perkeso and others. The staff explained about closing account in term of management and marketing, enterprise and sendirian berhad (sdn bhd) in details. The staff also taught me how ask permission to put the flyers in certain company. Then one of the physiotherapist ask me to massage her on the back while she teaches me how to massage properly.

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Today i went to Majlis Perbandaran Kota Bharu and Telipot Medical Centre with management team to ask permission to put Airist Physiotherapy flyers.

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Today, i went to Hospital Raja Perempuan Zainab II twice because when i get there in the morning to distribute flyers, first the staff went to meet the security guard to enter the ward but we were not allowed. So after break, we went for the second time with a letter to ask permission to open up a booth to sell Airist product. Then, the boss shared some information regarding the business. He expained about the differences between enterprise and sendirian berhad company. He told the importance of eye contact and body language we talking to customers and workers.

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Early in the morning, one of the staff asked me to move into the office because my desk was beside receptionist desk .So i arranged my desk and things in the office.  Then at noon i went out with the staff the Hospital Universiti Sains Malaysia (HUSM) to ask permission to put flyers. We went to every ward and office at USM.

At the evening,  we went to Aeon Mall Kota Bharu to give flyers and promote Airist Physiotherapy to public. Coincidentally, there was a carnival held at Aeon Mall's parking lot. So we give out the flyers to the public here.

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Today i helped the staff in arranging furniture in the office and other spaces. Then, arranged the products sold at specific place in order for customer to see it. Since Saturday is s day off there were lots of walk in customer so i helped the staff cleaned the cupping equipment after used and cleaned the bed that already used by customers. Then i helped in decorating the centre space such as pasting information on the wall about the products.

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Today after i have done sweep the floor, boss tell me that it is importance to make sure  the workplace always clean.  He asked me to find information about marketing. The definition, strategies, importance and differentiation between marketing and sales, online and direct marketing because this month he  want me to know the marketing department of Airist health centre.

At 2pm, i receive an assignment from boss that i need to make a video to introduce and promote Airist Physiotherapy and the service offered by them. So that i need to give to the admin so that she can make an online marketing by posting the video on social media. I am honored to receive the trust from my boss so today I have been making and editing videos

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Today the boss asked me to find information about physiotherapy and marketing because it is easier for me to explain to the customers a little bit about the physiotherapy. The admin and accountant staff talked to me about how i should grab the opportunity to learn about management and the willing to teach me. They also shared their worked experience and idea.
After 2pm, a group of students came to ask about the physiotherapy and one of them wanted to 'bekam' on her head. So i told the physiotherapist, Cik Ana to talk to her. After that i took the opportunity to promote about one of the product sold by Airist and i explain the advantages of the product . I manage to sale two green tea water to them. At 5pm, there was a customer came because he have back pain so when the physiotherapist did the treatment i saw how he treat the patient and how he communicate with him.

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In the morning, I swept around the office space and customer space. I have been tasked with finding benefits of physiotherapy treatment against stroke. Then, one of the staff asked me to follow him in promoting the services offered by Airist health centre at morning market. So, here i learned how to approach potential customers and how to communicate with them.

At 2pm, i followed the marketing team to find potential customers. we went to Kem Desa Pahlawan at Kok Lanas and promoting the services offered that their medical team don't offer such as 'bekam'. I learned that it is hard to meet the clients without proper appointment

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Today is the first day of my internship at Airist Physiotherapy and Wellness. The working hours start at 9am until 6pm, so the first thing when i came here, the manager director, Mr. Alif Yusof have asked me to fill in a form of offer letter then after that he make a quick briefing with the staff and my role. i have been placed in four departments that are marketing, sale, admin and operations. I have a supervisor that i can directly ask, she is a physiotherapist named Cik Ana.

In the morning, a few staff have taught me about the products sold by the centre and short briefing about the marketing department.

In the evening, at 2pm, i followed my supervisor went to do mobile treatment. First we visited the comatose patients due to heavy bleeding after childbirth. Then, we visited a patient who suffer a stroke for four years. These two patients required 1 hour treatment starting from fingers, hand, shoulder, toes and feet.
Lastly, we visited a patient who involved in accident because the physiotherapist, Cik Ana need to check the patient condition before starting a physiotherapy session.