# data[].attributes.headline
Borang Semakan Penyelia Latihan Industri

# data[].attributes.subject
Borang Semakan Penyelia Latihan Industri

# data[].attributes.body
https://youtu.be/POMy9V0WlUw

# data[].attributes.body
Date : 25 May 2017 Day : THURSDAY
Time : 9.00 -5.30 p.m

Punch card around 8.20 a.m, nothing much to do today because today is my last day internship at POTO Travel & Tours Sdn Bhd, so i just need my manager to filled up the form regarding my daily report in padlet.

Other than that, i just change picture in website and teach my intern partnership regarding how to use back office and so so on.

Last but not least, i need to finish my internship today because office will close to celebrate ramadhan and all staff are celebrate my last day internship.

# data[].attributes.body
Date : 24 May 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.20 a.m, today is my second last day of internship. I just look at POTO's website and the picture. Other than that, look at Kunming - Luoping package and change their itinerary. Last but not least, re-check slide review for Melbourne Tasmania and Bangkok package.

# data[].attributes.body
Date : 22 May 2017 Day : MONDAY
Time : 9.00 -5.30 p.m

Punch card around 8.20 a.m, nothing much to do today. I just teach my new partnership intern regarding how to do slide review, how to update new package in website, how to refer seat guru to know about fleet based on airlines, and so on.

Other than that, just look at POTO's website if there have any mistake that need to change.

# data[].attributes.body
Date : 19 May 2017 Day : FRIDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.30 a.m, re-check and do correction for Bangkok itinerary package. Besides,change picture if there any missing in website.

Other than that, i help Miss Aqilah to do slide review for our new package which is  Melbourne Tasmnia.

# data[].attributes.body
Date : 18 May 2017 Day : THURSDAY
Time : 9.00 -5.30 p.m

Punch card around 8.20 a.m, start look at POTO's website and deactivate package in website.

Continue to do Kunming itinerary, what is the best things to do and highlight for each places. Besides, change picture for Paris package  in website.

Other than that, teach my internship partner how to do slide for each package using slide master.

Mr. Mustapha ask me to update departure Spain Morocco in website.

# data[].attributes.body
Date : 17 May 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.20 a.m, continue to edit picture and update in website which are Eastern Europe, Sydney Melbourne, Korea Jeju and Osaka and sorting all the package in November and December.

Other than that, discuss with team regarding price for each package in flyers based on price list. There is some mistake that need to be correct which are Bangkok itinerary and airlines that we use.

Miss Siti ask me to put picture in Beijing package for departure APR - AUG.

Other than that, i need to active Padang Bukit Tinggi departure for November in website.

# data[].attributes.body
Date : 16 May 2017 Day : TUESDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.30 a.m, continue to sorting each package back.

Continue to edit picture and update in website which are Beijing, Paris and Tokyo package for winter season.

Other than that, re-check flyers based on price list. remarks if there have any correction.

Help Mr Mustapha regarding Turkish Airlines Business Class update.

# data[].attributes.body
Date : 15 May 2017 Day : MONDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.30, help miss Faizah to change picture based on season in website and also sorting for each package.

Other than that, teach my internship partner how to edit picture update in website, and how to sorting for each package.

Last but not least i need to help Mr Mustapha to do new itinerary in website for package upgrade which is Moscow - St. Peterburg - Tallin - Helsinki. New routes to Tallin.

# data[].attributes.body
Date : 13 May 2017 Day : SATURDAY
Time : 9.00 - 1.00 p.m.

Punch card around 8.40 a.m, continue to update Bangkok itinerary in website and update new image for this package.

Other than that, i need to help Miss Aqilah, Miss Faizah & Mr. Mustapha to QC all the price list package in E-card.

# data[].attributes.body
Date : 12 May 2017 Day : FRIDAY
Time : 9.00 - 5.30 p.m.

Punch card around 8.30 a.m, continue to update website.

Continue to do Kunming - Luoping for package itinerary 7D 6N,

Last but not least, i need to help Miss Faizah to update new  package itinerary and all details  in website which is Bangkok.

# data[].attributes.body
Date : 23 May 2017 Day : TUESDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.30 a.m, just look at POTO's website. My partner internship; Miss Mira ask me to explain how to do product edge and what to explain in product edge. Other than that, she ask me regarding all Product Development do before MATTA Fair and during MATTA Fair.

Other than that, nothing much to help my staff, so i just get prepare all documents that need to sign by my manager regarding my daily report and so on.

Besides, I also do and complete my industrial training report that need to be submitted on 15 June 2017.

Last but not least, i need to change picture for Hong Kong Disneyland and Shanghai Disneyland in website.

# data[].attributes.body
Date : 11 May 2017 Day : THURSDAY
Time : 9.00 - 5.30 p.m.

Punch card around 8.25 a.m, continue to finish itinerary for Kunming - Luoping.

Other than that, i start to do Okinawa Itinerary package, i need to focus more for kanhizakura flower.  There are several place that need to focus and know what in interesting at the place such as Mount Yaedake, Nakijin Castle Ruins, Nago Central Park, Yaese Park, and Yogi Park.

For this package, there no travel agent sell this package and highlight for kanhizakura flower in Okinawa. Mostly for Okinawa package they go for island trip.

Last but not least, i need to help Miss Aqilah QC price list in e-card for South Africa, and Melbourne Tasmania and Sri Lanka Maldives.

# data[].attributes.body
Date : 10 May 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m.

Public holiday. -Wesak day-

# data[].attributes.body
Date : 09 May 2017 Day : TUESDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.30 a.m, continue to look at the website if any mistake regarding departure and arrival time and itinerary.

Start to do Kunming - Luoping package. Its take time to do this itinerary because as we all know Poto's package are mostly senior citizen interested to go and buy our package. So in Luoping there are many adventure trip, so i need to explore more and suggest what is the place to go for Senior Citizen and our main highlight for this package are to see Canola Flower at Golden Canola Field in end of February.

Other than that, i need to help Miss Faizah to QC price list in e-card and update monitoring in Microsoft Excel which are Zhangjiajie, Lombok, Medan, Padang Bukit Tinggi, Guilin.

# data[].attributes.body
Date : 08 May 2017 Day : MONDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.20 a.m, re-check website if there any mistake and deactivate package.

Help Mr. Mustapha regarding Tukrish Airlines business class upgrade.

Other than that, help Miss Laila regarding departure and arrival time.

Last but not least, Miss Siti ask me & my internship partner Miss Mira on how to do proper itinerary for Kunming - Luoping package, Okinawa and Provence in Microsoft Excel.

# data[].attributes.body
Date : 05 May 2017 Day : FRIDAY
Time : 9.00 - 5.30 p.m

Punch card at 8.20 a.m, continue to update package in website and i need to QC with my partner Miss Mira regarding package that she update. I also teach her on how to proper re-check regarding Airlines that we used and re-check regarding price, flight schedule, themes, date and so on.

Then i need to ask Miss Faizah to re-check all the package that we update before active in website.

Other than that, i need to do new itinerary for Zhangjiajie package.

Last but not least, i need to help Mr. Mustapha regarding  Turkish Airlines Business Class update.

# data[].attributes.body
Date : 04 May 2017 Day : THURSDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.30 a.m, help Miss Laila regarding date-line departure date.

I help Miss Faizah to change itinerary Chiang Mai Chiang Rai and flight schedule.

Other than that, i need to teach my new internship member Miss Mira on how to update package in website and i need to do and update package in website which are Beijing, Shanghai, Guilin, Laluan Sutera China, Zhangjiajie, Taiwan, Korea Jeju, Tokyo Mt. Fuji, Osaka Kyoto Kobe, Lombok, Medan, Padang Bukit Tinggi and Chiang Mai Chiang Rai.

# data[].attributes.body
Date : 03 May 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m.

Punch card around 8.20 a.m, start look at Poto's website. Then, i need to help Miss Laila regarding date - line for East Asia package.

I also need to teach my new partnership internship on how to calculate date-line for departure date. I also need to teach her by using backoffice if there need to update or any change regarding itinerary, departure and arrival time and also picture.

Other than that, i need teach her  example of  package itinerary that she need to do.

In free time, because there are no internet connection at the office. So, i just do my own work such as re-check my report industrial training.

# data[].attributes.body
Date : 02 May 2017 Day : TUESDAY
Time : 9.00 - 5.30 p.m.

Punch card around 8.40 a.m, start look at the Poto's website. I need to change in website for Switzerland package in December.

I also need to change departure time in website by referring in PCL.

Other than that, i need to re-check regarding POTO ICON departure date in website.

Last but not least, i study package regarding Tokyo Mt.Fuji - Kochia and help Miss Laila regarding date-line for East Asia package.

# data[].attributes.body
Date : 01 May 2017 Day : MONDAY
Time : 9.00 - 5.30 p.m.

Monday is Public Holiday due to Labor Day.

# data[].attributes.body
Date : 25 April 2017 - 28 April 2017 Day : TUESDAY - FRIDAY
Time : 9.00 -5.30 p.m.

From Tuesday until Friday, i was admitted to the hospital due to high fever.

# data[].attributes.body
Date : 24 April 2017 Day : MONDAY
Time : 9.00 - 5.30 p.m.

Monday  is Public Holiday.

# data[].attributes.body
Date : 23 April 2017 Day : SATURDAY
Time : 9.00 - 1.00 p.m

Punch card around 8.40 a.m, continue yesterday task. So i need to prepare and publish in website regarding Business Class upgrade fare for Eastern Europe and Europe London.

I also need to deactivate departure in website.

Other than that, need to change picture in website refer to the season for each package such as Eastern Europe.

# data[].attributes.body
Date : 22 April 2017 Day : FRIDAY
Time : 9.00 a.m - 5.30 p.m

Punch card around 8.30 a.m, i need to help Miss Laila regarding Airport tax, Passenger fees, GST, and KLIA 2 fees for Lombok and Padang Bukit Tinggi departure.

Besides, i need to update in website regarding business class upgrade for Turkey package.

Other than that, i also need to update new package in December which is Switzerland.

Mr Mustapha also re-check regarding slide presentation I prepare for Mono Greece that need to present to Boss.

# data[].attributes.body
Date : 20 April 2017 Day : THURSDAY
Time : 9.00 a.m - 5.30 p.m

Punch card around 8.30 a.m, i study about Kunming - Luoping package and explain to Ms Faizah regarding package that i suggeste.

Other than that, i need to help Miss Laila regarding airlines departure time and arrival.

I also need to help Mr Mustapha regarding Business Class upgrade for Eithad Airways.

Besides, i need to change Balkan itinerary in website departure date for 29 April 2017.

# data[].attributes.body
Date : 19 April 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.30 a.m, start review POTO's website.

Miss Laila ask me to change departure time and arrival time in website for Cairo package on 29 April 2017.

Other than that, i need to help Miss Laila regarding specialty if upgrade Business Class for Singapore Airlines, Air Mauritius and Emirates Airlines.

After that, i randomly check and change picture in website.

# data[].attributes.body
Date : 18 April 2017 Day : TUESDAY
Time : 9.00 - 5.30 p.m

Punch card around 7.50 a.m, today i'm doing Okinawa, Japan itinerary for January 2018 package and submit to Miss Qila .

Other than that, i just helped and study regarding Kunming - Luoping, China itinerary package for February 2018 package.

Miss Laila ask me to change departure and arrival time for Saigon 28 April.

Miss Siti, ask me to helped Mr Mustapha regarding terms & conditions for upgrade Etihad Airways  Business Class, and also i need to publish in website to announce for customer can upgrade from economy class to business class with the best price as lowest as RM 1,500.

# data[].attributes.body
Date : 17 April 2017 Day : MONDAY
Time : 9.00 - 5.30 p.m

Punch card around 7.45 a.m, so far today i need to do Mono Greece package using Slide Master.

Then i edit itinerary in website for Mono Greece and also need to deactivate package.

Other than that, i randomly study regarding Okinawa, Japan package and also need to pick 1 departure date that suitable for Cherry Blossom.

# data[].attributes.body
Date : 14 April 2017 Day : FRIDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.30 a.m. and i need to search about Okinawa, Japan for our new package in January 2018. I need to do itinerary for Okinawa package.

Other than that, i need to help Operation Department regarding Tour Leader list name and their contact number that need to finalize.

Last but not least, i just randomly check example Product Briefing slide for Mono Greece package.

# data[].attributes.body
Date : 13 April 2017 Day : THURSDAY
Time : 9.00 - 5.30 p.m

Today i punch card 8.30 a.m, today i re-check itinerary for South East package that need to change. I need to discuss with Miss Faizah regarding the itinerary.

Other than that, i need to change flight schedule Tokyo Mt. Fuji for September - October.

I also need to change the picture for each package for Autmn Season.

Last but not least, I have meeting with my Product Development team regarding product package that we need to create, push and so on until May 2018.

# data[].attributes.body
Date : 12 April 2017 Day : WEDNESDAY
Time : 9.00 -  5.30 p.m

Today i punch card around 8.20 a.m, then i continue to change picture in website.

I also helped Miss Laila regarding Malindo Air and also change departure time and arrival time in website for Saigon package on 28 April.

Other than that, i helped Miss Siti to delete table for pax number 2016 in excel.

# data[].attributes.body
Date : 11 April 2017 Day : Tuesday
Time : 9.00 - 5.30 p.m

Today i punch card at 8.19 a.m, then i just review departure date for each package thru PCL.

Then, Miss Siti ask me to change picture in the website for September - October (Autmn) and November - December (Winter) packages.

# data[].attributes.body
Date : 10 April 2017 Day : Monday
Time : 9.00 - 5.30 p.m

Today i punch card around 8.20 a.m then i just review POTO's website and deactivated departure that  was cancelled. I also need to changed Chiang Mai Chiang Rai airlines from Malindo to Air Asia and departure & arrive time in website.

Other than that, i need to checked Apr-Aug packages regarding departure that has #shockingdeals typ and need to remove the overview in website but the packages still need to use #shockingdeals because there has limited seat to booked. For example, Zhangjiajie - Hanoi - Beijing.

Last but not least, i help Miss Laila to re-check calendar events for year 2018 and highlights the sport events & festival for each months.

# data[].attributes.body
Date : 8 April 2017 Day : Saturday
Time : 9.00 - 1.00 p.m

Today i punch card at 8.23 a.m i just review POTO's website and edit if there anything wrong in itinerary.

Study about the package and the best place to visit.

# data[].attributes.body
Date : 7 April 2017 Day : Friday
Time : 9.00 - 5.30 p.m

Punch card around 8.20 a.m, today I continue yesterday task - analyze calendar events for year 2018.

I also still need to check with Miss Laila regarding airlines departure date for each package.

During Matta Fair, my team become a winner for Push Product Sales & 3rd highest sales during Matta on Day 2. So my team get a cash from for our present.

Last but not least, today also POTO's celebrate birthday for March & April and farewell our ticketing staff.

# data[].attributes.body
Date : 6 April 2017 Day : THURSDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.20 a.m, today i need to help Miss Laila regarding airlines departure date for Hanoi, Saigon, Korea Saigon, Korea Jeju, Osaka Kyoto Kobe & Tokyo.

Other than that, i need to analyze calendar events international for year 2018. So today i just finish to do January - May events.

# data[].attributes.body
Date : 5 April 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.18 a.m, continue re-check website itinerary and departure time.

Submit to Miss Siti regarding Tunisia package.

Today i need to go back home early (half-day) because i need to send my father to hospital.

# data[].attributes.body
Date : 4 APRIL 2017 Day : TUESDAY
Time : 9.00 a.m - 5.30 p.m

Punch card around 8.20 a.m, helped Miss Laila regarding departure date for Saigon, Hanoi, Korea Saigon, Korea Busan, Korea Jeju.

I also re-check and explore more about Tunisia package back, because i need to submit to Miss Siti which are the best place and how many days to visit to Tunisia.

# data[].attributes.body
Date : 31 MAC 2017 Day : FRIDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.30 a.m, i just look at the website and pcl regarding flight time and coding.

After that, i helped Miss Laila to checked flight timing and coding in Air Asia for Kuala Lumpur - Chiang Mai return, and also Chiang Rai - Kuala Lumpur .

Today is the last day for my internship partner, miss Ika. Soi surprised her with one bouquet rose and chocolate. I'm gonna miss her, because during my first day internship, she has teach me a lot regarding how to edit website using back office, how to used slide master and so on.

Before going back home, my department also celebrated Miss Ika, they give surprise cakes and teddy bear for her.

# data[].attributes.body
Date : 30 MAC 2017 Day : THURSDAY
Time : 9.00 - 5.30 p.m

Punch card at 8.19 a.m, i helped Miss Qila to QC regarding flight timing, lunch time and price for each package in website and price list.

After that, i just continue to do my industrial report and helped Miss Laila for a few things regarding her works.

# data[].attributes.body
Date : 29 MAC 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m

Punch card at 8.45 a.m and Miss Laila asked me to helped her regarding request airlines departure date for September - December 2017 and continue my industrial report for today.

# data[].attributes.body
Date : 28 MAC 2017  Day : TUESDAY
Time : 9.00 - 5.30 p.m

Today i'm not feeling well so i got MC.

# data[].attributes.body
Date : 27 MAC 2017  Day : MONDAY
Time : 9.00 - 5.30 p.m

Punch card at 8.33 a.m, look at Poto's website.Today i just study each package in website and Tunisia package.

At 4 p.m i need to helped sale department to prepare magazine that need to distribute to customer.

# data[].attributes.body
Date : 25 MAC 2017 Day : SATURDAY
Time : 9.00 - 1.00 p.m

Punch card at 8.30 a.m, nothing much to do today. So i just look at the Poto's website and update or edit if any mistake there. I ask Miss Qila if anything that can i helped her. She said nothing to helped she asked me to review the website only.

Then i just do my industrial report.

# data[].attributes.body
Date : 24 Mac 2017 Day : FRIDAY
Time : 9.00 - 5.30 p.m

Punch card at 8.30 for today, just look at Poto's website first then continue to edit package with sort by sort.

So for the first time today, i learn to used E-Card to helped Miss Qila regarding the price for each package and need to QC all the package.

# data[].attributes.body
Date : 23 MAC 2017 Day : THURSDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.10 a.m, continue my yesterday task. Update new price in website for each 48 package and QC with my internship partner.

# data[].attributes.body
Date : 22 MAC 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m
Punch card around 8.20 a.m, continue yesterday task regarding Tunisia package until finish.

Next, Miss Qila & Laila ask me to update new price in website for each package because there are no more promotion for Matta Fair Mac 2017.there is only promo for early bird, last call & shocking deals.

For today i just finish for a few package which are Europe London, Paris London, Eastern Europe, Switzerland, Italy, Spain Morocco and Moscow.

# data[].attributes.body
Date : 21 MAC 2017 Day : TUESDAY
Time : 9.00 - 5.30 p.m

Punch card at 8.20 a.m, nothing to do in the morning so i just do my own work. Then at 11 a.m i ask Miss Siti what can i helped her, so she just gives me two example itinerary of Tunisia package then i need to compared which itinerary are the best and i also need to compare with the other agent. So today i just do the comparison between Tunisia package and what are the best itinerary that can we choose as our new product later.

# data[].attributes.body
Date : 20 MAC 2017  Day : MONDAY
Time : 11.00 a.m - 5.30 p.m

Due to Matta Fair Mac 2017 for three days starting last Friday until last night Sunday, so CEO give us permission to punch card at 11 a.m for today because everyone need extra time to rest.

Today due to no internet at the office until 2 p.m so i just do my own work which are report industrial training.

After 2 p.m i just look at the Poto's website and update my daily routine during Matta Fair Mac 2017 at padlet.

# data[].attributes.body
Date : 19 MAC 2017  Day : SUNDAY
Time : 9.00 a.m - 10 p.m   Place : PWTC

Today is the last day experience in Matta Fair Mac 2017 for Poto Travel & Tours. Being as exhibitor make me think positive and get more motivation to do the best in tourism industry. It is not easy to achieve their target sale this year because Malay people less come to this event more than other race.

Matta Fair Mac 2017 also give an opportunity to many travel agency especially for ground operator to market their new product idea.

I also need to be confident when i try to make a close deal with potential customer. Besides, i also fill in the follow up form for customer that request to travel with private coach or seat in coach.

My team was so sporting and always support each others to reach our target sales, database, and push product. We respect each other and try to find a new strategy to attract customer to buy our package.

Last but not least, I and my team won push product target sales and database. We are blessed become a winner.

# data[].attributes.body
Date : 18 MAC 2017 Day : SATURDAY
Time : 9.00 a.m - 10 p.m Place : PWTC

Today is my second day so i as a intern and team members of Delta still need to distributed the flyers for star cruise and magazines to people who comes to this events.

Next, i will try my best to get customer name, address, email and phone numbers for customer database.

Today, i also get a chance to close deal with customer to buy a package  to Balkan for 2 pax and their departure on 16 October 2017. I also have an experienced to explain Balkan package and the customer are easy to understand and deal so they directly decide to buy a package.

Next, i also get a chance to close deal with customer to buy a Honeymoon package to Bali, at the first i can explain regarding the package but i asked my team Ms Fadzliana to explain more regarding Bali honeymoon package because customers need to upgrade hotel from Uppala Villa to Bidadari Villa. After finish explain, so customers decide to buy a honeymoon package and upgrade the hotel.

Other than that, i mostly get a chance to close deal with customer to buy a package to Turkey for 6 pax and their departure are on 2 December 2017, i also ask Mr. Wan to helped me to explain more about Turkey and what are the attraction that customers must go to Turkey because Mr. Wan has been to Turkey before as a Tour Leader. After finish to explained, customers decide to think first but his wife interested to make a booked. I and Mr. Wan also try hard to push customers to buy, at the end they still choose to think first. I am so upset, but at least i tried.

I feel so tired but it was a sweet memories to be one of the exhibitor of Matta Fair Mac 2017 events.

# data[].attributes.body
Date : 17 MAC 207 Day : FRIDAY
Time : 9.00 a.m - 10 p.m   Place : PWTC

Today is my first experience joined Matta Fair Mac 2017 as a Poto Travel & Tours team. I need to distribute the magazines to everyone. I get a chance to explain with customers regarding Tokyo Mt. Fuji, Perth and Turkey.

For the first time experience, so i can i know how to interact with customers and know how to distribute magazine to the right person.

Last but not least, i also must to take a customer database to make sure they can get free post of magazine for every promotion that Poto's launch.

# data[].attributes.body
Date : 16 MAC 2017  Day : THURSDAY
Time : 9.00 - 5.30 p.m

Today i just received a call from customer, she need me to send quotation ticket to Geneva for two person and i passed to Ms Yamin regarding the quotation.

Other than that, i just prepared for Matta Fair Mac 2017 such as tagged for each package in magazine.

I also have briefing regarding Hong Kong Disneyland regarding the new hotel near Hong Kong Disneyland and their attraction such as Iron Man.

# data[].attributes.body
Date : 15 MAC 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m

Firstly,  i just edit the slide for Matta Mac 2017 and recheck all package before review back with my staff at 2 p.m.

After that, i just edit the slide regarding the picture need to added, information, caption, color coding and departure date for Korea Saigon, Korea Jeju, Korea Busan, Tokyo Mt Fuji & Osaka Kyoto Kobe package.

At 4 p.m, i have meeting with my staff and manager for preparation regarding Matta Fair Mac 2017 that will be start on this Friday, 17 Mac 2017 until Sunday 19 Mac 2017.

Last but not least, continue to edit and recheck all the slide

# data[].attributes.body
Date : 14 MAC 2017 Day : TUESDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.20 and continue to edit and recheck Seat Monitoring and ask Miss Siti regarding package that need to remarks to push selling.

Edit slide for Matta Mac 2017 package. Other than that, i just recheck the departure date in website by referring PCL.

Meeting with staff until 9.45 p.m for slide review that need to edit.

# data[].attributes.body
Date : 13 MAC 2017 Day : MONDAY
Time : 9.00 - 5.30 p.m

Today i prepared magazine & flyers distribution for Mr Mustapha distribute to customer near Bangi.

Helped Ms Faizah regarding file for Matta Mac 2017 and need to checked  for each package maps, product edge and also the new package Poto's release that need to print.

Mr. Mustapha ask me to recheck Seat Monitoring for each package departure by referring PCL and price list and also magazine.

# data[].attributes.body
Date : 10 MAC 2017 Day : FRIDAY
Time : 9.00 - 5.30 p.m

Today i need to take Emergency Leave and need to go back to hometown because of family matter.

# data[].attributes.body
Date : 9 MAC 2017  Day : THURSDAY
Time : 9.00 - 5.30 p.m

Punch card around 8.20 a.m, start my day with look up at Poto's website and change if there have any mistake in website.

Continue to edit slide for Matta Fair Mac 2017.

Other than that, prepare for meeting with teammates and boss regarding preparation during Matta Fair Mac 2017.

I also need to prepare to present about Indonesia package which are Lombok, Padang Bukit Tinggi, Bali, and Jakarta Bandung during meeting.

During meeting Hj Zaidi ask me regarding my preparation during Matta and what i can achieve and need to achieve and gives some advise that i need to looking forward during Matta Fair Mac 2017 at PWTC.

# data[].attributes.body
Date : 8 MAC 2017 Day : WEDNESDAY
Time : 9.00 - 5.30 p.m

Punch card at 8.15 a.m. Today i continue my yesterday task and change  logo for Matta Promotion and Picture for each package.

Other than that, I also check departure schedule for each package and need to change the dates and time.

Helped Mr Mustapha regarding flyers that need to distribute for this upcoming Monday.

Last, my breakup session with teammates today was cancelled. So i need to prepare for tomorrow meeting.

# data[].attributes.body
Date : 7 MAC 2017 Day : TUESDAY
Time : 9.00 - 5.30 p.m

Punch card at 8.18 a.m, Miss Siti ask me to do remarks for each package that need to push to sell in seat monitoring.

Continue yesterday task with new itinerary logo using slide master and update departure schedule and seat configuration for Southeast Asia package and East Asia.

Prepare for tomorrow presentation during break-up session with teammates.

# data[].attributes.body
Date : 6 MAC 2017 Day : MONDAY
Time : 9.00 a.m - 5.30 p.m

Punch card at 8.17 a.m, today i need to update slide Matta Fair Mac 2017 with new itinerary logo using slide master.

I also need to update departure schedule and seat configuration for each package.

Break-up session with teammates regarding Matta Fair Mac 2017.

# data[].attributes.body
Date : 3 APRIL 2017 Day : MONDAY
Time : 9.00 - 5.30 p.m

Punch card at 8.17 a.m, helped Miss Laila to re-check departure date for each package September - December.

I asked Miss Qila regarding last Thursday task regarding flight timing, lunch time and price for each package that need to change in website.

For the first time i changed picture in website because for Switzerland and Eastern Europe there are no front picture in website. So i need to choose the best picture in google and edit using photoshop.

I also need to check departure date that has been cancelled and need to deactivate in website.

Done 49th day of my internship .

# data[].attributes.body
Date : 4 MAC 2017 Day : SATURDAY
Time : 9.00 a.m - 1.00 p.m

Punch card around 8.25 a.m, continue my yesterday task. Do slide for Matta Mac 2017 which are Hokkaido and Tokyo Mt Fuji.

# data[].attributes.body
Date : 3 MAC 2017 Day : FRIDAY
Time : 9.00 a.m - 5.30 p.m

Punch card around 8.20 a.m, helping Ms Laila regarding terms and condition airlines.

Ms Faizah ask me to do slide for Matta Mac 2017 package.

Break-up session postpone due to my leader have a meeting.

# data[].attributes.body
Date : 2 MAC 2017 Day : THURSDAY
Time : 9.00 a.m - 5.30 p.m

Punch card around 8.20 a.m and get prepare for flyers distribution. I need to get prepare all the customer question regarding the package that Poto's sell.

I'm going  to distribute flyers near Wangsa Maju & Setapak starting 11.30 - 3 p.m

All is went well, many people know Poto's and decide to buy any package with Poto's.

After finish distribute all flyers, I'm back to office and get prepare for break-up session this evening.

Break-up session with teammates regarding Matta Fair Mac 2017 start from 5.00 p.m - 6.30 p.m

# data[].attributes.body
Date : 1 MAC 2017 Day : WEDNESDAY
Time : 9.00 a.m - 5.00 p.m

Punch card around 8.15 a.m, just take a look at Poto's website.

Searching and learning about Indonesia package such as Jakarta, Bandung, Lombok, Padang Bukit Tinggi, and Bali because i need to presentation about this package during breakup session with teammates.

Ms Laila ask me and Ms Ika to QC the airlines departure date & times.

Edit the word missing / others in Poto's website.

# data[].attributes.body
Date : 28 FEBRUARY 2017 Day : TUESDAY
Time : 9 a.m - 5.30 p.m

Punch card around 8.30 a.m, just take a look at Poto's website.

Studies about SD package, FIT package, Umrah package.

Re-check regarding yesterday task, seat inventory.

Ms. Aqila ask me to re-check flight details in website and pcl for (November & December) package.

Meeting with teammates starting from 5.30 p.m - 7.30 p.m regarding the packages need to push customer to buy during Pre-Matta Fair Mac 2017 and Matta Fair Mac 2017 ( 25 February - 19 Mac 2017)  and preparation presentation for strategic plan for tomorrow.

Below is the example for FIT package.

# data[].attributes.body
Date : 27 FEBRUARY 2017 Day : MONDAY
Time : 9 a.m - 5.30 p.m

Punch card around 8.35 a.m, prepare task for backup session meeting with teammates for Matta Fair Mac 2017.

Continue with another task from Mr. Mustapha. He wants me to do the seat inventory for each packages.

Meeting with teammates for Matta Mac 2017 from 5.00 p.m. - 7.30 p.m

# data[].attributes.body
Date : 25 FEBRUARY 2017 Day : SATURDAY
Time : 9 a.m - 1.00 p.m

Punch card around 8.20 a.m, Miss Faizah ask me to edit backoffice for launching our Pre-Matta Fair Mac 2017, web live at pototravel.com.my . I'm doing for Apr - Aug, Sept - Oct, Nov - Dec (East Asia) package and go back home at 2.15 p.m after done all task.

# data[].attributes.body
Date : 24 FEBRUARY 2017 Day : FRIDAY
Time : 9 a.m - 5.30 p.m

Punch card at 8.30 a.m, continue yesterday task prepare another 10,000 magazine to distribute to customer for Matta Fair Mac 2017 until 6.45 p.m.

Around 11 a.m Mark Adam comes to my office for shooting to promote Poto Travel & Tours for Matta Fair, Mac 2017.

# data[].attributes.body
Date : 23 FEBRUARY 2017 Day : THURSDAY
Time : 9 a.m - 5.30 p.m

Punch card around 8.20 a.m, my routine is help staff to prepare 10,000 magazine to distribute to customer regarding Matta Fair Mac 2017 until 6.00 p.m.

# data[].attributes.body
Date : 22 FEBRUARY 2017 Day : WEDNESDAY
Time : 9 a.m - 5.30 p.m

Punch card at 8.26 a.m, start look up at the Poto's website.

My intern partner, Miss Ika are MC today, so i help her to re-check the itinerary package for September - October.

Miss Qila ask me to do itinerary for new package which is Sydney - Canberra.

Do summary about target customer i need to achieve during Matta Fair and what package i confident to sell.

# data[].attributes.body
Date : 21 FEBRUARY 2017 Day : TUESDAY
Time : 9 a.m - 5.30 p.m

Punch card at 8.15 a.m, continue with my task yesterday. Just open backoffice to recheck my draft itinerary November - December.

Random read itinerary package.

Miss Faizah ask me to help her to do Product Edge for Beijing Hohhot package.

Miss Siti informed me to wear Poto's t-shirt to assist Poto Matta Fair magazine this Thursday and Friday, starting 9.30 a.m - 6 p.m at Meeting Room, Level 3 and lunch and tea time wil be provided.

# data[].attributes.body
Date : 20 FEBRUARY 2017  Day : MONDAY
Time : 9 a.m - 5.30 p.m

Today, meeting with Product Development manager, Miss Siti regarding the itinerary for Matta Fair, slide, and video.

Discuss the deadline need to work hard before pre matta fair 25 FEBRUARY 2017.

I need to draft the itinerary for Nov-Dec package for Matta Fair. So today, as conclusion i just do the draft itinerary package because its take time to do this draft.

# data[].attributes.body
Date : 18 FEBRUARY 2017  Day : SATURDAY
Time : 8 a.m - 6.30 p.m

Continue Matta Fair Sales Strategies Program at iProm, UniKL.

Just recap on what Product and Promotion of previous day, and know about product market study, sales training and wrap-ups by CEO about our pre-matta fair starting 25 February 2017 and Matta Fair on 17/18/19 Mac 2017.

We are divide into group for Matta Fair to achieve group target sales in Matta Fair.

I've a lot experience during this session such as i can learn technique close deal with customer, strategic plan for achieve group target for Matta Fair Mac 2017.

# data[].attributes.body
Date : 17 FEBRUARY 2017 Day : FRIDAY
Time : 8 a.m - 6.30 p.m

My office closed on Friday due to participation of all staff for  our Sales Strategies Briefing.

I attend Matta Fair Sales Strategies Program at iProm, UniKL.
Firstly, my department was present about Matta Fair SD direction & promotion, new product introduction, enhanced SD products, special itinerary, and product campaigns for Matta Fair Mac 2017.

I've a lot experiences during this session, i'm so proud to be in Poto's because there is something i can learn and gain experience about travel agencies and about flow what to do in Matta Fair and what to achieve.

# data[].attributes.body
Date : 16 FEBRUARY Day : THURSDAY

I am currently on annual leave today because of Muet Speaking Test. But, I still ask my partner Ms Ika regarding Matta Fair Sales Startegies Program (MFSSP) for tommorow.  Ask what i need to do, the itinerary and work i need to help her.

# data[].attributes.body
Date : 15 FEBRUARY 2017 Day : WEDNESDAY
Time : 9 a.m. - 5.30 p.m

Punch card around 8.20 a.m

Just take a look at Poto's website and our competitor. Define what are the difference between Poto Travel and Tours company and our competitor and what are the strength from our company compete to others.

Look at backoffice and edit picture that need to update in Poto's website.

Edit and add-on slide for Matta Fair Mac 2017

Ms Laila explain to me about Matta Fair Sales Startegies Briefing for this Friday and Saturday at UniKL.

Other than that, Ms Laila also briefly explain what are the campaign for Poto's used to market / sell our product to customer during Matta Fair Mac 2017 on 17/18/19 Mac 2017 and what i need to do and focus during Matta Fair.

I study about South East Asia package first and learn about the  itinerary of each package.

Lastly, i as a product development team discuss with other staff regarding the presentation Matta Fair Sale Startegies Briefing for this Friday.

# data[].attributes.body
Date : 14 FEBRUARY 2017   Day : TUESDAY
Time : 9 a.m - 5.30 p.m

Punch card around 8.20 a.m, continue my task browse airlines codes starting alphabet A such as Air China - CA, Air Europa - UA,  Air Asia - AK, and Air Asia X - D7.

Ms. Laila teach me how to key in the date line for second deposit and ADM Dline for Bali, Chiangmai, Jakarta, and Perth package.

After lunch, my internship partner Ms. Ika teach me how to edit the package in Poto's website by backoffice.

Ms Laila also ask me to continue yesterday task regarding Airlines Seating Maps.

# data[].attributes.body
Date : 13 FEBRUARY 2017  Day : MONDAY
Time : 9 a.m - 5.30 p.m

Punch card around 8.45 a.m, after that just take a look at Poto's backoffice site to look if there is any packages update for April - Aug 2017 package.

Ms. Laila teach me about Airline Seat Maps via www.seatguru.com so that i can know what are the type of aircraft, in flight amenities, and seating details (pitch & width) by referring the slide for Matta Mac 2017 so that i can update what are the carrier and details regarding the Airline Seat Maps.

Browse airline codes such as Etihad, Air Asia X, Cathay Pacific, Emirates, and Turkish Airlines.

# data[].attributes.body
Date : 10 FEBRUARY 2017 - 12 FEBRUARY 2017 Day : FRIDAY - SUNDAY
Time : 5.30 p.m (Friday) - 2.00 p.m (Sunday)

My department (product development, operation, sales) are going to Ajlaa Village Resort

First, i have ice breaking with all staff. Introduce myself and what i want to achieve as an intern in Poto Travel and Tours and my future.

Secondly, I have indoor and outdoor activities with staff. My group is from Team B, which are the winner for indoor activities.

Thirdly, I am so proud to be part from Poto Travel and Tours, because all staff from other department are so friendly and for each bedroom they separate us from product development department to other department into 1 bedroom. So that, i can i know and get closely with other department not only for my department.

Last but not least, staff celebrated welcoming new intern in Product Development department and Sales department which are me and my friends Nur Najihah Binti Shamsul

Below are my supporting staff from SD Division Department (Product Development, Operation and Sales) .

# data[].attributes.body
Date : 10 FEBRUARY 2017  Day : FRIDAY
Time : 9 a.m - 5.30 p.m.

Punch card around 8.25 a.m. and start look up for the Poto's website again for this morning.

Ms. Laila explain what should I do during Matta Fair on March 2017, i need to know more about the details of the packages. What i need to explain to the customer based on package they want to know.

Re-check itinerary and edit using Ai.

Random studies about slide I need to do for each package if staff need to present to the boss. Below is the example of the slide package.

Today (Friday - Sunday) is Family Outing for my department which is (Product Development) and other department such as (Sales).

# data[].attributes.body
Date : 9 FEBRUARY 2017  Day : THURSDAY

Poto travel & tours are closed today due to public holiday (thaipusam)

# data[].attributes.headline
3rd Day Internship at Poto Travel & Tours Sdn. Bhd

# data[].attributes.subject
3rd Day Internship at Poto Travel & Tours Sdn. Bhd

# data[].attributes.body
Date : 8 FEBRUARY 2017  Day : WEDNESDAY
Time : 9 a.m - 5.30 p.m

Punch card around 8.30 a.m and continue previous task rearrange itinerary package such as Beijing and Sydney Melbourne.

Learn about backoffice website for Poto from my cholics. Ms Faizah it is about how to key in the details in the packages thru these sites.

Hr Manager ask me to go to RHB Bank, update debit card for monthly allowance.

Below is the example of the backoffice sites to key in what the details needed to publish in the Poto's website.

Tomorrow is Public Holiday for Thaipusam, so office will be close for one day.

# data[].attributes.headline
2nd Day Internship at Poto Travel & Tours Sdn. bhd. 

# data[].attributes.subject
2nd Day Internship at Poto Travel & Tours Sdn. bhd. 

# data[].attributes.body
Date : 7 FEBRUARY 2017  Day : TUESDAY
Time : 9 a.m - 5.30 p.m

Punch card for day 2 at 8.45 a.m after that just take a look in Poto's website and AITA website to search some Airlines codes.

Meeting with manager and staff for our Family Outing this friday and rearrange the itinerary.

Help staff to do Bali package 4h 3m.

Rearrange itinerary package for MATTA FAIR MARCH 2017 such as Saigon, Laluan Sutera China, and Shanghai.

End of day 2 as an intern.

# data[].attributes.headline
1st day internship at Poto Travel & Tours Sdn. Bhd.

# data[].attributes.subject
1st day internship at Poto Travel & Tours Sdn. Bhd.

# data[].attributes.body
Date : 6 FEBRUARY 2017   Day : Monday
Working hours : 9 a.m. - 5.30 p.m

Self - report in Poto Travel & Tours around 8.45 a.m in Human Resources Department with my partner Nur Najihah Binti Shamsul. I was placed in Product Development (PD) and partner in Sales Department, this department in charge about tour package, travel itinerary, pricing and every information in tour package.

HR staff brings me to my department and introduces my line manager for Production Department, Ms Siti.

Ms. Siti briefly explain to me what this department (PD) doing and given me first task under PD. Not so heavy task for the first day, I'm just scrolling the Poto's website to see the package that Poto have and the packages that will be launch soon for Matta Fair in March 2017.

Lastly, i need to open email and i was invited by manager, Ms Siti to join Family Outing for Product Development and Sales Department at Hulu Langat by this Friday until Sunday. I'm so happy that i was invited even i was new in Product Development Department.

Done for day 1 as an intern in Poto Travel & Tours.

# data[].attributes.headline
1st day internship at Poto Travel & Tours Sdn. Bhd. 

# data[].attributes.subject
1st day internship at Poto Travel & Tours Sdn. Bhd. 

# data[].attributes.body
Video