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Harder to see and pick up on the “soft” signs of people struggling when working remotely

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Using Trello/Teams tasks

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Easier for people to access shared documents or resources not just remotely, but asynchronously - we're much better now at recording meetings and training sessions for people to catch up with

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If we can foster habits of putting plans in diaries then it’s easy to look across your team’s diary and see what the next few weeks look like

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The 'softer' elements of performance management are harder - the casual nudges that you can give in an office are difficult to replicate remotely

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Framing of communication e.g. 'just asking because it's on my mind atm'

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Advantage: teams video meetings can guarantee privacy for difficult conversations - no one walking in or overhearing accidentally

disadvantage: some conversations might feel gentler in person and also it’s harder to make a fuss of someone who has done something really special online I think

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Easier for people to feel lonely/disconnected from colleagues, even when they're still performing to a high standard

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It's just not possible to see some aspects of a person's role remotely - like tone with externals on the phone if you're in a different office - but it is now much easier to observe and give feedback on things like Training Weekend or trip delivery in a way that wasn't previously possible

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Building individual rapport is harder online (or at least I find it harder!). Relationship development takes longer.

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Rounds questions/coffee mornings/creating spaces for casual chats/relational 1-1s

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Can be hard to support new employees to make connections with colleagues outside of LM chain or their team.

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Informal or social group interactions online can feel quite forced

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Not strictly 'info sharing' but incidental learning opportunities are missed with hybrid working e.g. learning by hearing colleagues on phone with external stakeholders/problem solving linked to something you are working on

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With a blended team - those in the same office can end up sharing a lot of informal information

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Making sure to have regular team days in person to maximise soft sharing of information

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Regular check ins formally scheduled
Diary awareness - is it a busy time in the team
Social teams calls
Team days

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To have shared to do documents - informal sharing of task management and current thoughts

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Check that team is taking TOIL/AL/breaks/using flexible working policy when they need to