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Expectation and outcome were different. Learned how to facilitate webinar in sophisticated way. Didn’t have a community. Went to Collab and had discussion board, not a community. Wasn’t watching people do work. Still bound by time and space. Rather than tech enabled, it was tech enhanced

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Challenge: building trust. Requires more than storytelling. Question with Nellie — what happens when it is real time? What happens when someone posts video that is embarrassing to profession?

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When I think about community, want it to be distinct from networks which are transactional. Connected by interested and hashtag. Can do good things from network, but doesn’t require commitment. Network is an affiliation. Community is transformational.

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Facilitators should attend to the intra and inter personal skills as much as they attend to content and technology skills.

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relationships enable vulnerability, which builds trust and allows community to define shared purpose for convening

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Virtual space: location of community matters less than the activities that participants engage in to create value for one another

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Virtual spaces can be powerful but need to address the needs/skills/preferences
of the user.

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Need to be EXTRA intentional to humanize the space, especially if the platform does not allow for facial expressions or body language. So much feels disconnected and vulnerability feels harder to access.

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Virtual community has an added layer of necessary intentionality. It also has an added layer of benefits (access, divergent views, expanded access for introverts)

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Virtual facilitators have a good pulse on the community and can adjust their facilitation based on the dynamics of the community.

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Facilitators need to model the priorities they want their community to develop. Example: sharing how they are checking-in with individuals for how they are feeling about the space. Example: exercising listening skills (paraphrasing, wait time, etc.)

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Community relationships build through intentional planning of both formal (intentional grouping, protocols, sharing personal development) and informal (starting camera early, staying late, making room for silliness) structures.

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Skilled facilitators are able to build trust and make personal connections within the group.

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If we don't prioritize building authentic relationships beyond the skills and content, our community will not be strong enough to allow for divergent opinions and catalyzing change for individuals.

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Audience awareness, questioning skills, and mastery of tools make for strong facilitation

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Important to have both relationships and a purpose.

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YS: Authentic CommunityProtocols create a wonderful sense of connection among teams and groups.  It creates a safe place.

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YS: Authentic CommunityProtocols create a wonderful sense of connection among teams and groups.  It creates a safe place.

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Good people skills, tactful, speaking and listening skills, good organizational skills.  The leader should be familiar with emergent technologies.

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Good people skills, tactful, speaking and listening skills, good organizational skills.  The leader should be familiar with emergent technologies.

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Using Facebook closed group as a platform

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Using Facebook closed group as a platform

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"Everyone has an opportunity to contribute; everyone was involved."

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"Everyone has an opportunity to contribute; everyone was involved."

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Balance formal facilitation with informal relationships

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I'm more engaged in F2F because I have more inputs for connection like reading body language and facial expressions which are difficult to gauge virtually. Also more difficult to facilitate dominant or quiet voices in virtual space. 

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I'm more engaged in F2F because I have more inputs for connection like reading body language and facial expressions which are difficult to gauge virtually. Also more difficult to facilitate dominant or quiet voices in virtual space. 

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"Acknowledging and creating a space for divergent thoughts and opinions is important."

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"Acknowledging and creating a space for divergent thoughts and opinions is important."

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Maybe physicality? Concrete?

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Relationships drive facilitation.

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BC - on social time“Eating dinner together is a huge piece – evolutionary, biology standpoint – having informal time and keeping an air of levity and to be willing to make fun of yourself.”

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BC - on social time“Eating dinner together is a huge piece – evolutionary, biology standpoint – having informal time and keeping an air of levity and to be willing to make fun of yourself.”

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CM - TechLearning the technology skills made all of the difference

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CM - TechLearning the technology skills made all of the difference

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BC - barriersThat kind of work takes a lot of time, frequency of contact.  Distracted participation detracts from process.  Creating initiatives accelerates the process.

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BC - barriersThat kind of work takes a lot of time, frequency of contact.  Distracted participation detracts from process.  Creating initiatives accelerates the process.

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LN: Skills NeededUnderstands needs and priorities of communityHaving some way of checking in on how folks are feeling/doingOngoing communication without being overbearing"Make sure that people aren’t wasting their time"not meeting to meetpeople understand outcome and purposepeople’s voice needs to be heard/incorporated into process and final product

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LN: Skills NeededUnderstands needs and priorities of communityHaving some way of checking in on how folks are feeling/doingOngoing communication without being overbearing"Make sure that people aren’t wasting their time"not meeting to meetpeople understand outcome and purposepeople’s voice needs to be heard/incorporated into process and final product

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LN: Authentic Community Getting a sense of people's priorities and philosophies around their work is important. Knowing the story under the story for how beliefs and priorities are formed can help us understand ourselves and each other to form stronger connections. Also allows us to approach the work with more understanding.

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LN: Authentic Community Getting a sense of people's priorities and philosophies around their work is important. Knowing the story under the story for how beliefs and priorities are formed can help us understand ourselves and each other to form stronger connections. Also allows us to approach the work with more understanding.

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establishing something new within an established system.

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PB: aspect of VCs people don’t consider Most people don't realize how interactive virtual learning can be; I think most folks who have experience with online learning have watched "sit and get" webinars and engaged in fairly passive or course-required message boards. 

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PB: aspect of VCs people don’t consider Most people don't realize how interactive virtual learning can be; I think most folks who have experience with online learning have watched "sit and get" webinars and engaged in fairly passive or course-required message boards. 

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x2

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BC Essential skillsEssential facilitation and community building skills            Vet and enforce normsFacilitate focus groups, presentations, professional learning.            Capture and communicate data and what is learned.            Synthesize data            Act on the dataDesign unbiased, intentional questions(These are all classroom skills, too)Adult learning theory  Understanding how to ask clarifying follow up questions, while staying with the intent of the original question. Anticipate audience responses, audience awareness Deal with difficult situations, how to facilitate difficult conversations among peers and other stakeholders.

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BC Essential skillsEssential facilitation and community building skills            Vet and enforce normsFacilitate focus groups, presentations, professional learning.            Capture and communicate data and what is learned.            Synthesize data            Act on the dataDesign unbiased, intentional questions(These are all classroom skills, too)Adult learning theory  Understanding how to ask clarifying follow up questions, while staying with the intent of the original question. Anticipate audience responses, audience awareness Deal with difficult situations, how to facilitate difficult conversations among peers and other stakeholders.

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MA: Importance of GroupingIt's important to break out large groups into 1:1 1:3 ratios to allow time for informal conversation and authentic connection through and beyond content. 

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MA: Importance of GroupingIt's important to break out large groups into 1:1 1:3 ratios to allow time for informal conversation and authentic connection through and beyond content. 

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BC - facilitationIntentional conditions being created rather than the wild, wild west – trained facilitators spearheading conversations. Good facilitation is good facilitation, whether it is face to face or virtual.  Facilitation of students similar to facilitation of adults. Experiment with asking good questions of adults – good place to practice this still.

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BC - facilitationIntentional conditions being created rather than the wild, wild west – trained facilitators spearheading conversations. Good facilitation is good facilitation, whether it is face to face or virtual.  Facilitation of students similar to facilitation of adults. Experiment with asking good questions of adults – good place to practice this still.

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BC - on communityUnderstanding where people feel a deficit in their current community that can be filled with new community. “Soft mentorship, not hard hierarchical mentorship”

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BC - on communityUnderstanding where people feel a deficit in their current community that can be filled with new community. “Soft mentorship, not hard hierarchical mentorship”

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LN: Authentic Community Getting a sense of people's priorities and philosophies around their work is important. Knowing the story under the story for how beliefs and priorities are formed can help us understand ourselves and each other to form stronger connections. Also allows us to approach the work with more understanding.

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LN: Authentic Community Getting a sense of people's priorities and philosophies around their work is important. Knowing the story under the story for how beliefs and priorities are formed can help us understand ourselves and each other to form stronger connections. Also allows us to approach the work with more understanding.

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MA: Relationships are EverythingFacilitators need to be cognizant of all aspects of people's lives to connect with them beyond professional identities. This builds trust which allows professional sharing to be raw and honest

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MA: Relationships are EverythingFacilitators need to be cognizant of all aspects of people's lives to connect with them beyond professional identities. This builds trust which allows professional sharing to be raw and honest

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x2

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LN: Foundation of Community"If I don't have a sense that a group or community cares about me and what's important to me, there's no point in being there."

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LN: Foundation of Community"If I don't have a sense that a group or community cares about me and what's important to me, there's no point in being there."

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x2

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Haven’t left Collab but don’t engage with it. VOICE training is effective in building familiarity with relationship building but anything purely virtual… unless its intensive or facilitated, don’t see why anyone would stick with something. Have to feel invested with other people.

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MA: Power of Virtual CommunitiesAccess to diversity of perspectives, lenses, divergent and convergent experiencesHope and energized from connection with ppl outside local context

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MA: Power of Virtual CommunitiesAccess to diversity of perspectives, lenses, divergent and convergent experiencesHope and energized from connection with ppl outside local context

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"If I don't have a sense that a group or community cares about me and what's important to me, there's no point in being there."

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1. Find Gems (5 individually selected)
2. Cluster into themes (2gether)
3. Find more evidence on old Padlet (individually)
4. Refine clusters down to 3 themes. (2gether)
5. Write thematic headlines. (2gether)

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How might we design a virtually-facilitated learning experience that more effectively meets the diverse needs of both emerging and accomplished teacher leaders?