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G- talk me through how you want to come across in the next QBR?
R- What are some of the things you are feeling when you are in the meeting?

O- How can we reframe the experience to make you more comfortable in these meetings?

W-would you feel comfortable role playing and going through the presentation to anticipate some of the questions the clients may ask?!

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Goal:
- How would you like to see the QBR go?
- Tell me how you feel about the content of the QBR?
- What do you think you could have improved on the last QBR that you can incorporate into this QBR?

Reality:
- What are you most nervous about going into the QBR?
- What's happening in your practice sessions for the QBR?  Who do you think

Option:
- How are you thinking of tackling this so you can feel more confident in your tone when presenting?

What's next:

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G - Why do you think that you need to work on those skills?

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G - Why do you think that you need to work on those skills?

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O - What do you think you can do to help work on those skills?

W - When's your next QBR scheduled? Do you think can improved by then?

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G - What do you want to change about the way you currently present in group settings?

R - What are you afraid of?  What's the worst that can happen if you fumble your words, or lose your train of thought, etc? What's the worst case scenario?
What have you alraeady done to try to improve?

O-What courses could you take?  Who do you think is a good public speaker you could emulate?
Where would you feel comfortable presenting? What size meeting are you comfortable in?
If you could remove your mental roadblock, what do you think the result would be?

W - How are you going to get practice to improve?
What are the potential roadblocks, and how will you overcome it?
How will we review progress?
How will we measure whether the goal was achieved?

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How can you

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G - What have been your challenges with leading meetings? What would help you feel more comfortable?
R - What documentation do you have prepared for the meeting? Do you need to prepare additional documents?
O - What are some different ways you'd like to approach leading a meeting? (Questions based? Issue, direction based?)
W - Based on our meeting deadline, when do you think you'll have your documents prepared? When will you be able to do a practice run?

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G: What style and tone are you looking achieve when presenting?

R:  How would you describe your tone and delivery style? What do you think is impacting your tone and delivery?

O:  Do you need to practice to improve? Have you done this well before and what led to this success?

w:

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Goal -
How can you use this specific goal to achieve a larger personal goal?
How will your performance in this effect the customer?

Reality -
What is the most important part of the presentation to the customer?  How do you make sure your get that point across?

Option
What specific tactics are you going to take to prepare?
Where have you felt comfortable presenting in the past? Why?

What's Next
How will you evaluate your performance and what you learned during this presentation?
How will you make sure to use those learnings next time?

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G= How do you want to come across in this meeting? What's impression are you hoping the client comes away with?
R= What's most challenging in making the impression that you want?
O= Find your advocates in the room and speak towards them to build your confidence up.  Rehearse slides to your roomate, friend collegue before the meeting and have them give feeedback.
W= Knowing that the meeting is in 2 weeks let's checkin on later this week on how your prep work is going and we can even rehearse together!

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Goal:
1. What is one thing we can look to improve when speaking in front of others for the next meeting/ QBR?
2. What do you hope the difference will be from previous presentations to your next one?

Reality:
1. How do you perceive your current presentation skills?
2. What is some feedback you have received in the past?
3. How did clients react to your last presentation?
4. How do you feel before, during, and after your presentation?

Options
1. What are some ways that you can practice prior to the presentation to make you feel most comfortable?
2. What tools do you think would be beneficial to have while presenting?
3. Are there any team members that you might want there in order to help you feel more comfortable?

What's Next?
1. Can we set up time to give you the opportunity to do dry runs of the presentation?
2. Can you pick one aspect of presenting that you hope to see improvement in?

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Diana / Logan
G - Instilling confidence in the direct report by reminding them that they are an expert in the area. Ask them to identify what their weakness is (knowledge vs public speaking?)

R - Identify with DR that they likely have imposter syndrome or struggle with public speaking.

O - Work with DR to develop strategies. Script to speak from / dry run with manager or peers / lead more internal meetings where there is less pressure / taking courses to improve skill

W - Creating a timeline that provides DR with goals tied to specific dates leading up to next QBR

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GROW stands for:

G = goal. “Tell me what you want to get out of this discussion?”

R = reality. “So what’s actually happening?”

O = options. “What could you do about it?”

W = what’s next. “What are you going to definitely do about it? By when?”

Toolkit of Questions:

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70 Coaching Questions Using the GROW Model

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Explore a list of coaching questions for managers who use the GROW model, the most common coaching framework used by executive coaches.