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https://youtu.be/aHv-VFlp8Zs

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Today is the last day i complete my SIEP at WhSmith KLIA Express. I join middle shift today where i can meet all the staff are working there. My work today is from 9pm to 12 pm. After i join work today, I stock up the things first because other staffs are busy at counter. I never open the counter today because both of the counter are already opened. But i help other staff to take care their counter. After I help them, I start count the sales money, After I count, I went to exchange the foriengn currency and bank in the sales money. It's have huge queue at bank. So I have to wait like 1 hour and above at there to bank in the sales money. After I bank in, i went back to shop and update the sales information in the system. My supervisor suprisingly treat me KFC and cake. I was so happy and blessed to work with him. I took some pictures with them for memories. They wish me good luck for my studies and future. Before i go back my secong manager buy for me some chocolates. At last I finish did my SIEP at WHSmith KLIA Express.

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Today also I enter morning work. I was waiting about 30 minutes more to take my daily pass. After entering my job, I do usual works. I work like keeping cashiers, stock ups things and bank in money. Today the supervisor does not count the sales money so like at 10am I count the sales money first. After finish calculating the sales money, I went bank to exchange foreign currency. After changing, I went to Cimb bank for bank in the sales money. I update the information in the system. After doing the job, I interview my manager. Because in the store have a lot customer and noisy, i interview at behind the shop. I asked my manager some questions about the store. After completing the interview I took a picture with my boss. I also took some of my pictures that I needed for my siep video. After that, I do my regular work like stock up stuff and keep the cashier

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Waiting to take daily pass is a moment that is quite tiring and stressful. This is because I work morning shift today and every morning the number of people who want to take daily pass is crowded. I've been waiting 45 minutes and more to take that daily pass. I hereby learn how to control the stress level. After i enter work, I opened the counter first. I help other staff to arrange goods and stock up items. I did not count the sales money today because the supervisor worked night shift, so he had calculated the money. I just exchange the foreign currency, bank in the sales money and update all the information in the system. Mojority customers for today are citizens of China and Indonesia. Because, Indonesian and Malay language are quite similar, its easy for me to treat them. Customers of chinese people, talk to me in Chinese and I understand a little only so its challenging for me to treat them. But the way that they treat me was really good. Today is not tiring because I work from 7am to 4pm. The number of customers that time is usually less.

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Today I go to work in the evening. Evening work is quite tiring because of the large number of customers and the work is quite alot compared to morning shift. After I join work, I opened the counter first. I serve some customers and after afternoon shift staff one more come I go to calculate sales money. I calculate the money and set aside foreign currency and receipt of payment made through ATM card. After calculating, I went to exchange foreign currency and bank in the sales money. I also helped the another WHSmith store to bank in their sales money. At 3.30 pm I went back to the store and update all the information in the system. After that, I keep counters and stock ups things which are have less stock. Today the majority customers are Indians and Arabs. They have more flights is near gate C21-30.

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Today is a very tiring day. Today near gate C21-30 there are many flights and the number of customer are lot. Many customers are Chinese and Arabic. The majority of them are not very good in speaking in English. But if we learn a little bit of their language, it will be easy to understand what they are meant. I entered the middle shift work today which is from 12pm to 9pm. Today I do works like cashiering, stock up stuffs and counting money. I do the calculating the sales money first. Because both of my supervisors off today, I do that work without anyone's help. I first count the sales money and then i go exchange foreign currency, bank in the money and update information in the system. After calculated the sales money and change the foreign currency I went to another building for bank in the sales money. After I back, I update all the information in the system. Next, I opened counter and stock up items. From today I can evaluate that Arabian tourists like to buy chocolates and nuts. While Chinese tourists like to buy noodles, chocolates and durian-flavored items. They do not care spend more money to bu durian-flavored foods.

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Today also I join morning shift work. I wait for 20 minutes to take the daily pass. After take the pass, I ran quickly to work because its getting late but i enter work 3 minutes earlier. After enter the work, I opened the cashier first. After the night shift staff back home, I was alone take care the shop. Today at morning the more customers are Arabs. There is an Arab customer want to buy non-halal noodles. So I told her that the noodles are not halal and she said thanks and change the noodles to another Halal one. During I stock up some stuffs, people from HR department call and asked me to mail the shop's next week ordering list to them and I also did that. After that, I stock up the item fully and make a list of items which are have less stock at shop and need to take from the store. After my supervisor enter, I help him to calculate the money, exchange foreign currencies and key in all the information in the system. Before i go back home my manager came to the store to supervise my work that I do. He congratulated me for the task I did today.

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Today is my fourth day im doing my siep at WH Smith Klia Express. Today i entered morning shift. Near the daily pick-up place there are many people to take their daily passes to enter Satellite Building. I had to wait 30 minutes more to take the pass. Because of that, I went work 10 minutes late. My supervisor is not angry because he knows my situation. Today also I did the daily tasks like cashier, stock up things and calculate the sales money. I keep cashier and stock up stuff during my work today. After junior supervisor I come, helped him to calculate the sales money, exchange the foriegn currency and key in theinformation in the system.

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Third day 💕Today, I am working on keeping cashier, sorting things, calculate the sales money and also updating the information in the system. I used the cashier with my supervisor id. So, he asked me to take care of the cashier caredfully and if have any questions do not be shy to ask him. Today there are also some chinese citizens who come to pay and talk to me in Chinese. I remember some words that my collegue teaches yesterday. So, I reply them in chinese. They were surprised and began to approach me with a smile on their faces. Next, I helped my supervisor to calculate the yesterday's sales money . Compared to Monday, yesterday's sales were pretty much. I seperate the foreign currency, the receipts that customers pay by credit card and also the receipt of the cancelled the purchase. After calculating, I went to exchange foreign currency at Cimb bank and my supervisor went bank in the money that we counted earlier. After we get back, I key in the information in the system. After doing that task, I went stock up stuff and kept the cashier.

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Third day 💕Today, I am working on keeping cashier, sorting things, calculate the sales money and also updating the information in the system. I used the cashier with my supervisor id. So, he asked me to take care of the cashier caredfully and if have any questions do not be shy to ask him. Today there are also some chinese citizens who come to pay and talk to me in Chinese. I remember some words that my collegue teaches yesterday. So, I reply them in chinese. They were surprised and began to approach me with a smile on their faces. Next, I helped my supervisor to calculate the yesterday's sales money . Compared to Monday, yesterday's sales were pretty much. I seperate the foreign currency, the receipts that customers pay by credit card and also the receipt of the cancelled the purchase. After calculating, I went to exchange foreign currency at Cimb bank and my supervisor went bank in the money that we counted earlier. After we get back, I key in the information in the system. After doing that task, I went stock up stuff and kept the cashier.

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Today I am done work like cashier, stock up things and doing some money calculation. While I was in charge of a cashier, a Chinese citizen bought some goods, came to the counter to pay and asked me something. The person cannot speak English. He talked to me in mandrin and I did not understand what he meant. I call the staff working with me to translate what he means. Then only I know that he wanted to buy things by using Alipay. Next, the shop supervisor asked me to calculate money, key in the information in the system and bank in money the money at Cimb bank. By doing this work, I learned to divide the according to the expenses. I also learned a little mandrin language. Although the Chinese do not understand English, he uses his body language to understand me.

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First Day 💕                                        Hi, today is the first day I started making my SIEP. I'm doing my SIEP at WH Smith Express store. The shop is in the Kuala Lumpur International Airport Satellite Building. Since the store was in the Satellite building which is forbidden area where passenger only can enter, I have to take a daily pass to enter the area. I started my work at 10am and it finished at 7pm. One the first day, I join the work with the Store manager. He was the one bring me from pass taking area to the shop. He introduced me to the store supervisor and the staff who worked there. After that, I signed a letter of job description for me to know what workI need to do. Today, I do works like being cashier, checking the amount of incoming items and key in invoice items in the system. On the first day, I learned how to calculate and check the money correctly and also learn about the system of WHSmith. 

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First Day 💕                                        Hi, today is the first day I started making my SIEP. I'm doing my SIEP at WH Smith Express store. The shop is in the Kuala Lumpur International Airport Satellite Building. Since the store was in the Satellite building which is forbidden area where passenger only can enter, I have to take a daily pass to enter the area. I started my work at 10am and it finished at 7pm. One the first day, I join the work with the Store manager. He was the one bring me from pass taking area to the shop. He introduced me to the store supervisor and the staff who worked there. After that, I signed a letter of job description for me to know what workI need to do. Today, I do works like being cashier, checking the amount of incoming items and key in invoice items in the system. On the first day, I learned how to calculate and check the money correctly and also learn about the system of WHSmith. 