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They have bundle meals which cost less if you buy the parts of the meal seperately this may intrigue the customer to buy the product

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They give coupons and deals like buy one get one free to make the buyer want to buy their products more.

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In 2012 Chick-fil-a was accused of impersonating a teenager online to fix an issue that Chick-fil-a responded to. The Chick-fil-a PR team sent out a message on social media claiming that it wasn't them. Not too long after the controversy faded away.

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Two African American men were racially discriminated and were kicked out of the store. This got a lot of attention and soon enough Starbucks shut down for the day had a employee training day. The PR team were reporting this on social media and after a few days the attention died down and the two men got a compensation

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Chick-fil-a advertises their products on billboards near exits so that if you're hungry on the road you can come and eat. They also advertise on the sides of sports arenas.

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Starbucks usually does it on posters and and they send coupons and advertise through email.

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Similarly, Starbucks sells products face to face and they also send deals and coupons via internet and email, unlike Starbucks Chick-fil-a has a coupon calendar where you get 1 free product a month if you purchased the calendar.

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Starbucks sells their products face to face. they also send coupons and deals via internet and mail.

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At Chick-fil-a you go up to the register and if you don't know what to order they will give you some suggestions

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At Starbucks a barista could be talking about specific products to a customer based on his characteristics or things he may like.