# data[].attributes.body
Continue to enable hybrid working and new methods

# data[].attributes.body
UoG needs to have a written consistent policy and ensuring that the software (up to date and up loadable)  and equipment (cutting edge (so good life), and fast) is managed so that the University's intentions can be met in reality for all levels of staff.   The working experience must be the same in all locations for all staff.

# data[].attributes.body
Continue to enable hybrid working but with the option for office based working where preferred. Office working as the default but with home working as the option rather than the other way around.

# data[].attributes.body
Flexibility and trust to allow staff to work in the way that works best for them in terms of location, working pattern, etc.

# data[].attributes.body
I would prefer working from home as the default position with office working as the option.  If we use hot desking and have to carry laptops into the office and other things we need to be comfortable on public transport, that would not be very practical.

# data[].attributes.body
For staff on the upper floors of ASB there is virtually no social meeting space. Given the appalling design of ASB, with tiny offices and narrow corridors, some designated social space is sorely needed. Also adequate kitchen facilities so we don't have to wash-up in the toilets. I am happy working 'hybrid', with an element of working from home, but when I am 'in the office' would really like to be able to see/meet colleagues informally for a coffee, and this will only really work if there is somewhere close to offices on the upper floors.

# data[].attributes.body
Encourage good communication within the team and across teams

# data[].attributes.headline
School Meetings relevant to all members of staff

# data[].attributes.subject
School Meetings relevant to all members of staff

# data[].attributes.body
It would be good if there could be a section in the School Meeting for professional services issues as much as academic issues.

# data[].attributes.body
Ensure that staff are included in discussions in relation to decisions being made which directly impact on their daily work.  Be heard

# data[].attributes.headline
Feel comfortable within working environment

# data[].attributes.subject
Feel comfortable within working environment

# data[].attributes.body
To feel comfortable working in the environment either working from home or in the office, personal space is very important especially with people who suffer from anxiety or OCD. Hybrid working and hot desking can be very worrying for some when they have always been use to a designated desk. If academics and management can still have their own desk space why can't this be the same for professional services staff. There is also an issue with desk chairs some staff need a specialist chair due to back or other issues, if hot desking is in place and no designated desk then how can they be sure they will be provided with their chair each time they are in the office. A lot more consultation with the people this directly effects needs to be put in place.

# data[].attributes.body
Ask the Team what works best for them and how they want to work.  What they want their work environment to look like.  Don't make decisions on their behalf.  Staff work better and are more productive if they are working in an environment that is pleasing to them and works for them.

# data[].attributes.body
Due to consistent student growth and therefore increased staff, we need to look at more teaching rooms and with hybrid working methods use the office spaces better

# data[].attributes.headline
Ensure estates/IT set up reflects team working at home/ on campus. More hybrid meeting spaces

# data[].attributes.subject
Ensure estates/IT set up reflects team working at home/ on campus. More hybrid meeting spaces

# data[].attributes.body
This causes a lot of security concerns and also issues for deliveries as there is no one on duty to accept the orders

# data[].attributes.body
Introduce ID Card system for office access as available in other university buildings. This will make the office space safer, removing code door system and ensuring back doors are not left unlocked.

# data[].attributes.headline
Meeting spaces that are well-designed for collaborative working

# data[].attributes.subject
Meeting spaces that are well-designed for collaborative working

# data[].attributes.body
Meeting spaces that will easily allow for hybrid meetings and smartboards etc. that facilitate idea generation and development within meetings

# data[].attributes.headline
More privacy for students disclosing sensitive matters

# data[].attributes.subject
More privacy for students disclosing sensitive matters

# data[].attributes.body
Specific to SPS - the current design of the ASB shared office space reception does not easily allow students to discuss sensitive matters with staff

# data[].attributes.headline
Adam Smith Offices renovation urgently needed

# data[].attributes.subject
Adam Smith Offices renovation urgently needed

# data[].attributes.body
ASB offices and corridors in the block on the north side need to be renovated. Stained carpets, ancient linoleum, paint peeling off doors. The 'professors' staircase' on the north side is particularly grim. How long is it since the offices and corridors on this part of ASB have been painted and carpeted? Given all the investment going on buildings in the campus development it is depressing to have to face this level of neglect on a building is the base for so many staff in the social sciences.

# data[].attributes.body
If individual staff are not using offices much and want to use their time in the office for meetings and interactions with colleagues then we need more flexible use of existing space.

# data[].attributes.body
Make more training available in all the mediums we now use and look at other means for internal comms improvements between teams and schools

# data[].attributes.body
Ensuring that staff have confidence in their machines and can carry out small scale corrections when they arise

# data[].attributes.body
The University needs to provide more and flexible IT support that can respond quickly to the demands of hybrid working.  This includes having more IT staff, and possibly more IT training for staff so they have more confidence in managing their equipment.

# data[].attributes.body
When having an IT issue that appears to be complicated, I would like more staff to be willing to jump on Zoom/Teams to actually show me how to fix things, rather than sending lengthy emails with instructions back and forth. I would like to stress that this really is only necessary rarely, but it would be good to have when needed.

# data[].attributes.body
There needs to be sufficient IT kit at home and in the office to allow fluid hybrid working/hybrid meetings etc and staff need to be confident in using this.

# data[].attributes.body
Workshops for staff on the best way of using collaborative file-sharing spaces and other software

# data[].attributes.body
I would love there to be a course for the above called. "Did you know you can do this, that and the other on Zoom/Teams?" Over the last two years, most staff have acquired rather "bitty" knowledge of these and I have found that everybody knows different things. Yes, I can go and watch YouTube videos, but I feel the training should really come from the University for consistency.

# data[].attributes.body
I think the IT staff should run an IT induction for all new staff, within the first few weeks of their joining. Other universities do this, and it is quite surprising that Glasgow SPS does not. New staff coming from other institutions and countries currently get very little help and support with figuring out the core University systems (Moodle, MyCampus, OneDrive, and all the rest).

# data[].attributes.body
Change to dedicated teams for the school who will know how to tailor the processes to work more effectively

# data[].attributes.headline
Continue to trust staff and focus on productivity Vs presenteeism

# data[].attributes.subject
Continue to trust staff and focus on productivity Vs presenteeism

# data[].attributes.body
I don't know if it's too early to say this because things are currently still in the air and in the process of being organised. I'm a UG team member and it looks to me so far that there doesn't seem to be any "consulting" of the administrators, even though this is something that was raised by us again and again in the last few years. Please if you make changes/plans do consult the people who will actually be experiencing these changes. I'm just looking at column 2 and somebody else has also raised this point, ie to be "included in discussions in relation to decisions being made which directly impact their daily work." So please: HEAR US AND CONSULT US!

# data[].attributes.body
All staff within the school have had a workload increase over many years for both professional services and academic staff, this is not shown within the pay grade.

# data[].attributes.headline
Internships for students too bureaucratic

# data[].attributes.subject
Internships for students too bureaucratic

# data[].attributes.body
Current internships arrangements are too bureaucratic. It's a great idea in principle, for both staff and students, but when we are hiring interns for only very short periods it is not appropriate to have cumbersome and time-consuming hiring processes. The benefit to staff is lost.

# data[].attributes.headline
Software Access Needs to be Prioritised when HotDesking

# data[].attributes.subject
Software Access Needs to be Prioritised when HotDesking

# data[].attributes.body
With the introduction of hotdesking specialist, software that is needed for research (EndNote/NVIVO 12 etc), cannot be used as they're conflicting versions/outdated/not installed. There is not enough IP addresses in the building, which means that researchers are frequently cut from internet during their work. Not having sufficient IP addresses also means that we cannot download the software needed/don't have admin rights.

# data[].attributes.body
Home working as default position and the possibility of working in the office when needed.

# data[].attributes.body
People work better and faster in the kind of environment that best suits their needs. Individual spaces are important to academic personnel.

# data[].attributes.body
More spaces for hybrid working whether it is meetings or teaching

# data[].attributes.body
Trust and consult staff on matters that affect them directly - people who are motivated work better.

# data[].attributes.body
The Admin Office should continue to have some fixed computers i.e. not all desks have docking stations.  I, along with some others, will continue to use the computer I have at home.  When I come into the office, I would would be happy to use one of the remaining fixed computers (with 2 monitors) there.  Also, since people may have problems with their laptops, or they may break, get forgotten at home etc., having a number of fixed computers in the office allows people without laptops - for whatever reason - to work.

# data[].attributes.body
It seems that administrators are being given laptops for use that are not set up at all. Like any desk top computer, this should be done before we are expected to use them.

# data[].attributes.body
If meetings move to in-person, will they always be able to be held in rooms with the necessary technology so that those working from home that particular day can still participate online? This might be small-group meetings and larger, staff meetings.

# data[].attributes.body
Do not force staff back into the office simply for the sake of 'being on campus'. Staff have proven they are able to work successfully at home and being at home has very much helped with mental and physical wellbeing for many staff. Let staff continue to do this with the option of coming on to campus for specific reasons such as meetings and events.

# data[].attributes.body
Home working as default position

Home working as default position and the possibility of working in the office when needed.

# data[].attributes.body
Feel comfortable within working environment

To feel comfortable working in the environment either working from home or in the office, personal space is very important especially with people who suffer from anxiety or OCD. Hybrid working and hot desking can be very worrying for some when they have always been use to a designated desk. If academics and management can still have their own desk space why can't this be the same for professional services staff. There is also an issue with desk chairs some staff need a specialist chair due to back or other issues, if hot desking is in place and no designated desk then how can they be sure they will be provided with their chair each time they are in the office. A lot more consultation with the people this directly effects needs to be put in place.

# data[].attributes.body
Meeting spaces that are well-designed for collaborative working

Meeting spaces that will easily allow for hybrid meetings and smartboards etc. that facilitate idea generation and development within meetings

# data[].attributes.body
IT induction for new staff

I think the IT staff should run an IT induction for all new staff, within the first few weeks of their joining. Other universities do this, and it is quite surprising that Glasgow SPS does not. New staff coming from other institutions and countries currently get very little help and support with figuring out the core University systems (Moodle, MyCampus, OneDrive, and all the rest).

# data[].attributes.body
Increase in pay that will match the workload that has been increasing steadily over the last few years. Also employing more temp staff if necessary or making more temp staff permanent to fill a role if they seem capable for the role.

# data[].attributes.body
School seems for be focused more on presenteeism that effective working

# data[].attributes.body
Don't feel safe in the office knowing there is no Janitor in the building

# data[].attributes.headline
Room 210 is a grim & depressing space to work in. 9-5 admin staff working in one of the most high up buildings on campus should have a room with adequate daylight, and a view. The grim, low lit, high windowed & howling wind space that is Room 210 should be converted to teaching space. ie a space where no-one has to spend a lot of time. 

# data[].attributes.subject
Room 210 is a grim & depressing space to work in. 9-5 admin staff working in one of the most high up buildings on campus should have a room with adequate daylight, and a view. The grim, low lit, high windowed & howling wind space that is Room 210 should be converted to teaching space. ie a space where no-one has to spend a lot of time. 

# data[].attributes.headline
There is general agreement among School admin staff that the workload has increased considerably for everyone in recent years. I feel that for all the comms and newsletters that go out in an attempt to make people feel included and communicated with, it is nonetheless the case that the School management has no idea of the actual, largely unfeasible workloads that admin staff are having to try to cope with. There is seriously not enough staff to do the amount of work properly, thoroughly, conscientiously and to a standard that we would want the work done to. We need more admin staff. 

# data[].attributes.subject
There is general agreement among School admin staff that the workload has increased considerably for everyone in recent years. I feel that for all the comms and newsletters that go out in an attempt to make people feel included and communicated with, it is nonetheless the case that the School management has no idea of the actual, largely unfeasible workloads that admin staff are having to try to cope with. There is seriously not enough staff to do the amount of work properly, thoroughly, conscientiously and to a standard that we would want the work done to. We need more admin staff. 

# data[].attributes.body
I appreciate having the flexibility to work at home - but domestic and financial constraints mean that for me that involves moving around the house on my laptop, trying to avoid the distraction of other family members. I really value having an office at the university - but the nature of our work demands a private space, which I do not have on campus or at home.

# data[].attributes.body
Academics need private work spaces - and accessible meeting spaces and social areas.

# data[].attributes.body
Need to be in reasonable walking distance of staff offices, with better access and good ventiliation.

# data[].attributes.body
Recognition that working from home is only one form of flexible working. Other arrangements include changes to working patterns/hours.

# data[].attributes.body
Too many ECRs in particular remain on repeated short-term contracts in SPSS - this is stressful and inefficient. The University and HR need a far more explicit policy to tackle this, for example no-one can remain more than 3 years on short-term contracts, unless they 'opt in' to do so. Let's just end it!