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Platform can add value to our clients and us, while bringing synergy. Applicability of business model canvas (plus padlet) and Emotional, Functional and Social are useful

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the power of network/ community building

really like the etoro example , modelling success locally our bank

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How to build a strategic platform for holistic offering to increase stickiness.
How to use Canvas and other theoriesto better analyse the model.

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BCM is a good tool to choose from my toolbox on how to approach topics .

Private banking value proposition has always been a holistic one but ultimately for us its investment results that count so even though the concierge service idea we developed is useful as a complement, in this instance i feel that it will still be the investment results that matter the most,

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I found it very helpful to consider systematically the different ways in which platforms such as Amazon, Mint, Tinder, etc add value to a wide range of users, customers, vendors and other partners.

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Platforms are a real threat to traditional biz models including
banking.

Banks by nature probably more slow moving than other industries but probably have to adopt some hybrid platform model as a start.

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i gained a better understanding of how a platform biz model works. Key takeaway is to be mindful of what our clients' needs are and how we can fulfil those needs by our team, even if we are not in a platform setup yet.

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i gained a better understanding of how a platform biz model works. Key takeaway is to be mindful of what our clients' needs are and how we can fulfil those needs by our team, even if we are not in a platform setup yet.

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BMC gives a decent framework for us to layout a blueprint to address a lot of the key items that will be required before we trying to launch initiatives or projects. Also understanding the three factors 'Emotional', 'Functional' & 'Social' may help us to better understand how we can enhance our services to better address those needs.

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Business canvas was a useful framework. Now i know many businesses use this and we can find this on the internet to learn more about the company. Also appreciate the reminder to focus on client's needs rather than the solutions we think they need. Will apply this to the funds business and see how we can enhance how we reach out to RMs and maintain relationship as our internal clients.

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BMC is a great way to approach a business proposition, this could entail not just product selling but a holistic approach for keeping client interest and keeping them in the bank.

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Stickiness to a platform is correlated to many factors - lower fees, nice UI, community, data. So need to work on all the elements for it to become a truly successful platform

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To think more about solutions for clients that truly need their needs, and not just about products, products, products.

It was also interesting to have a better understanding of a concise and info-packed one-page business model

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What was your main take-away and learning from today?
Think outside the box by applying creative strategy/solution from other companies (non-banking) into our daily BAU

What will you do to apply your learning back to work? Identify concrete areas that you can experiment on
Issue: Receiving a lot of queries from  colleagues with regards to processes and Policies on a weekly basis and some of those queries were repetitive.

Solution: Deploying similar enquiry/Knowledge sharing platform (e.g. Reddit) to provide answer to those queries and share them on the platform to ensure consistent approach in resolving problems while allow colleagues to be able to look up for answer without having to approach the subject matter expert.