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Table 2
Punctuality
Body language
Being respectful
Appropriate attire
No foul language
Firm handshake
Eye contact
Spelling correctly

Enthusiasm

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- Being organized - prepared for meetings, every important information printed
- The way you dress
- Listening to clients wants and needs
- Making sure the tech works well before the meeting
- Communication - getting your point across without being rude/ superior
- How you treat others

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- being on time
- dressed appropriately
-  planning ahead
- competence
- technical ability
- communicating effectively
- Being well rounded
- Becoming comfortable with dealing with clients

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To develop: connecting & inspiring
Influencing preference: ask questions in work and making sure we understand what needs to be done. Understanding the whys

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Keeping your commitments

If you’re going to miss deadlines tell people prior

Open communication

Be attentive at meetings

Controlling your emotions

Focus on a solution not the problem

Admit to mistakes

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being organized
Respectful
Attitude towards work and others
Dressed appropriately
Political correctness
Language
Time keeping
Manners
Not talking over others
Paying attention- not on phone etc.
meeting deadlines
Gratitude

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Being
- prepared
- approachable
- on time

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Organized
On time
Dressed appropriately
General hygiene
Confidence

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1) Connecting

2) building a connection with clients which enables you to become more involved in projects. By connecting you can see what clients want.

3) develop convincing and inspiring. Convincing the client to pay us more money and inspiring them to think beyond

Delegation coaching
Communication
Patience
Being able to Compromise
Reviewing skills
Understanding the role in the first place
Investing time
Appraisal

Difficulties writing
Different manager write in different ways so you have to vary your drafting.
Being concise, trying to say lots with as little writing as possible
Expressing your own character
Trying to have the correct structure

Professionalism
Respect
Timekeeping
Managing your workflow - not taking on too much, letting managers know the status on work
Dressing appropriately
Updating your ooo
Looking/acting interested even if your not

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Dressing Appropriately
Respecting the calendar - be there when you say you will be
Reading your emails

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Professionalism:
Engage
Come prepared
Presenting yourself respectively
Be on time
Body language
Caring about your work - thinking about consequences of things going wrong
Attitude

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Table 2 -
Grammar
Punctuation
How much detail is necessary
Balancing professionalism and friendly banter
Addressing the correct people

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Convincing
Offering insights
Gain an understanding of other people’s needs
Inspiring - Creating a vision

Communication
Leadership
Knowledge
Making time to be available for support
Be approachable and supportive
Being reasonable

Using professional language
Set the intended tone
Explaining the full picture
Keeping the reader’s attention

Being on time
Leadership
Giving people respect
Not being overly opinionated and respecting people’s opinions
Being open to feedback
Being interested

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What’s your definition of professionalism ?

Time keeping