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example of a tidy clean organised kitchen

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example of a dirty and unhygenic kitchen

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Air New Zealand recently redeveloped its domestic check-in areas in the main airports. The areas are kitted out with multiple kiosks for self service (clearly marked '#1 Start Here'), followed by the Bag Drop Area (marked '#2 Bag Drop'). Further signage (not visible) directs you to Step 3, the security gate. The carpets are printed with greetings common in the South Pacific and Asia including Kia Ora, Talofa and

こんにちは to emphasis the welcome #goodservicescape

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The Hans Brinker Hostel in Amsterdam targets a 'young Gap Year' clientele. This note hangs in Reception, so guests only discover the lack of cleanliness AFTER they book and pay in advance. Guests expect clean accommodation
(I stayed in 2005 - they're not joking)
#badservicescape

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Welcoming, innovative, creative, safe school education

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Boring, abusive, poor school education

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Example of well maintained comms cab. Allows moves and changes with easy access.

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Example of a poorly managed comms cab. Creates many issues.

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Irina- B00092164
Kitchen Nightmares with Gordon Ramsey is a very good show to watch. He goes out to businesses that have been open for so long but are not making profits. The stuff he finds in their kitchen is unbelievable. It is also funny and incredible to watch when he goes back to check on the place again and see such a difference.

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Irina- B00092164

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Good service design in Barber shop- clean trendy, well kept furniture and seating area

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Good service design in Barber shop- clean trendy, well kept furniture and seating area

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Bad service- Cinema seating area not cleaned after previous show

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Bad service- Cinema seating area not cleaned after previous show

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Huge queues at grocery store

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Nice and clean grocery store.

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Well served :)

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The first impresion counts! Am I still hungry????
Dirty cutlery in the restaurant...

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Example of changing room which is not kept well

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Photo of Macy's - "Dressing room in Mens Suits. Needles embedded in carpet." - Boston, MA

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Example of changing room which is kept well.

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Pinterest is a visual discovery tool that you can use to find ideas for all of your projects and interests.

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Labour and delivery room in the 'hospital'??? Brrr....

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Labour and delivery room in the hospital-nice and homely. Good!

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We will discuss your examples in class next week. Thanks for sharing.

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Good clean service environment

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Baaaad service Environment: ... Dirty