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Sunway Group. (2013) Annual Report 2015. Available from: https://ir.chartnexus.com/sunway/doc/ar2013.pdf [Accessed 26 Nov 2017]

Sunway Group. (2015) Annual Report 2015. Available from https://ir.chartnexus.com/sunway/doc/ar2015.pdf [Accessed 28 2017]

Sunway Group. (2015) Sustainability Report 2015. Available from https://ir.chartnexus.com/sunway/doc/SUSTAINABILITY%20REPORT%202015.pdf [Accessed 31 Nov 2017]

Sunway Group. (2016) Annual Report 2016 Available from https://ir.chartnexus.com/sunway/doc/ar2016.pdf [Accessed 26 Nov 2017]

LinkedIn. (2016) Global Recruiting Trends 2016. Available from https://business.linkedin.com/content/dam/business/talent-solutions/global/en_us/c/pdfs/GRT16_GlobalRecruiting_100815.pdf [Accessed 28 Nov 2017]

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Furthermore, Sunway Berhad can collaborate with employees. For example, ask and care more about each of the employees and have more information about them. This is because all of the employees have a huge network and different types of mindset. Then, they can introduce them to the job interview. The employees will provide all the information for Sunway Berhad before they hire any candidates, with all the information, it will skip lots of unnecessary problems.

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Sunway Berhad should try employee referral, a new good networking way, for recruiting. For example, Sunway Berhad can let every one of the employees in the company that hiring employees. Therefore, this will definitely attract the employees’ social networking friends or family member who is interested in the job position and looking for the good pay. For the benefit of Sunway, it will take suitable and talented people who require the requirements to apply for the job.

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Employee referral is an internal recruitment method employed by organizations to identify potential candidates from their existing employees' social networks. For a reward, the employer typically pays the referring employee a referral bonus for an employee referral scheme encourages a company's existing employees to select and recruit.

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For a taped interview, taped interviews are so rarely used that you probably will not encounter them. They are primarily used to hire a large number of people for the same exact position, for example, sales positions. If Sunway Berhad has a goal to hire one hundred or five hundred sales people, a taped interview saves them time in reviewing candidate answers, since all the questions might be the same.

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For video or skype interview, When you are at a more senior level, interviews might take place with someone in a different city, state, or even overseas. In such a case, a videoconference or Skype interview may be used. You will be seated in front of a computer with a camera and your interview will be live via that camera.

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For phone Interview, phone interviews are just as important, if not more so, than face-to-face interviews. In down economies, more companies choose to conduct interviews via the phone versus face-to-face to save time, money and effort.

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I would like to suggest two new way of recruitment and selection for Sunway Berhad.
Firstly, Sunway Berhad can conduct a different method of the employment interview. The interviewer can come up with a different method of interviewing including phone interview, video or skype interview and a taped interview.

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Self-managed team

In Sunway REIT, there is a self-managed team such as internal audit team which has 4 members. Auditors’ works are checking company accounts to make sure it is accurate and analyze financial statements. After that, they have to prepare the financial report for reference of the management team and advise them based on their analysis. All members are individual and mutually accountable. They work together in examine company accounts and overlook each other’ work to prevent errors and frauds. As a self-managed work team, internal audit team does not have the manager, all the members manage themselves and have similar skills. The self-managed team normally has positive synergy as every member has the same goal.

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Command Group

Command group exists in Sunway Berhad. Command group is the group which members have different goals, exist to share information and has a leader. In Sunway REIT, Dato’ Jeffrey Ng Tiong Lip is the leader of the team of managers as he is Chief Executive Officer. He leads all the manager in the company and conducts meetings with managers, assigns tasks to each manager and makes sure they are on the right track. In meetings, the members discuss problems they faced and the leader decides what to do. Command group usually has neutral and negative synergy as the members have different goals.

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During the 1980s, Malaysia was one of the biggest contributor and producer to the world of tin mining. Tin mining was also the contributing a lot to the economy of Malaysia. A place which is now known as Sunway City was once a tin mining wasteland. Tan Sri Dato’ Seri Dr. Jeffrey Cheah AO, Founder, and Chairman of Sunway Berhad had an innovative idea to turn a tin mining wasteland into what is now known as Sunway Berhad. Tin mining wasteland has a lot of water gather in it. So Mr. Jeffery Cheah turned it into Sunway Lagoon which was the first step to Sunway Berhad. Later, he decided to open a university called Sunway University. In the early 1990s, Sunway Berhad decided to form Sunway Group which covers 12 types of business divisions. These business divisions are Construction, Property, Education, Hospitality, Healthcare, Leisure, Retail, Trading & Manufacturing, Commercial, Building Materials, Real Estate Investment Trust (REIT) and Quarry. In 1996 and 1997, Sunway Berhad decided to start up a hotel and a shopping mall called Sunway Resort Hotel & Spa and Sunway Pyramid. Both this construction is connected to each other and they are the main income contribution to Sunway Berhad. Sunway Berhad had a big turning point when Sunway Medical Centre was constructed.

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Self-actualization

The growth and will to achieve

Opportunity to grow

Sunway

Talent Advancement Programme (programme to groom and develop those who have been identified as potential successors)

Lets employees to work with the flexibility to develop their career path way

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Esteem needs

Internal and external esteem factors

Internal Esteem Factors – Self-respect, autonomy and achievements

External Esteem Factors – Status, recognition and attention

Sunway

Encourages career mobility and recognition to their employees

Lets their employees to move forward and proceed to improve their working skills

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Social needs

Needs of attention

Friendship, affection, belongingness, and acceptance

Sunway

Allows their employees to socialize among each other

Encourage them to socialize with one another

Group work are also given to their employees

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Safety needs

Safe working environment

Security and protection from harm as well as assurance that physical needs will be provided

Sunway

Has security guards and CCTV surrounding the buildings

Nearby police station

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Physiology needs

Basic needs for a human being

Such as food, drinks, shelter, sex, sleep, and other physical needs

Sunway

Sunway Berhad fulfill this need by providing shops that sell foods and drink

Sunway Berhad provides shelter for their employees.

E.g, a hostel for the workers in Sunway Medical Centre.

Lets their employees work with different genders

Follows the working hours that has been set by the government

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Interview

After recruiting people, the company has to select competent candidates to employ. Sunway Berhad chooses interview as the method to select employees. By interviewing candidates, it provides company more information and qualification of the candidates as the resume gives limited information about the candidates. In the interview process, human resources department has chances to ask the question and observe the candidates’ gestures which shows if the candidates are confidence or not. According to all staff, there is few common interview question asked by human resources department.

Examples:
1. Can you tell me about yourself?

2. Why do you want this job?

3. Why should we hire you?

4. What do you consider to be your weaknesses?

5. Tell me about a challenge or conflict you've faced at work, and how you dealt with it.

6. Why are you leaving your current job?

7. Where do you see yourself in five years?

8. How do you deal with pressure or stressful situations?

9. What's a time you disagreed with a decision that was made at work?

10. What are your salary requirements?

Also, candidates may ask some question to understand more about this job.

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Company Website

Almost all of the big company like Sunway Berhad will post an available job on their website. It is low cost and bigger chances to recruit competent candidates. Those who use company website to apply for the job usually has basic knowledge about the company and aspires to join the company workforce. This kind of candidates normally is qualified and competent. After all, it still generates unqualified applicants as some of them over expect their ability. Company website always contains details of the company such as mission, vision, history, core values, and background. Therefore, it will inspire unqualified applicants to improve their ability to join the workforce in the future.

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3.THREE ways of recruitment and selection

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3.THREE ways of recruitment and selection

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JOB WEBSITE

The Internet is the easiest way to recruit people as everyone uses the internet in their daily life. According to HAYS survey, 60% of 395 Malaysian found that job website is the most successful way to look for a job. In job website, people can have an overview of a job, companies' information and decide what job to apply. Sunway Berhad utilizes job website to generate applicants but many of them maybe unqualified. However, it still one of the useful ways as there will be a large chance which competent applicant will see this recruitment and join the company. In order to reduce unqualified applicants, the company may provide more details and responsibilities of the job for reference of applicants so that they will know if they are not qualified for this job.

Examples: jobstreet.com, Linked in, Indeed and malaysiaofw.com, monster.com

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5. Suggest TWO new ways of recruitment and selection

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5. Suggest TWO new ways of recruitment and selection