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Abi - I like the topic of this book. It especially could be useful to us later in life.

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Leading other managers within a team is another unique challenge and the way to approach this challenge is by first asking them the strengths and weakness of this organization. In doing so it will show how they handle difficult situations and see areas in which to improve.

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One way to prevent issues to arise amongst difficult employees is by a setting an expectation of excellence everday.

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Once trouble is detected its wise to act on it in different forms and one of them is by prevention.

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The types of people identified in this book is:
The cycnic.
The slacker.
The pebble in the shoe.

Leaders:
Clash of the Titans.
The Maverick.
Leaders facing their own leadership crisis.

Stakeholders:
Too many bosses with conflicting priorities.

The wrong level of involvement from your stakeholders.

Irrational pressure from above.