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This lecture has taught me on how to professionally write an order form. This way, i would be able to prep myself for the future when we have to do this for intern or even clinic. It has also made me understand the importance of how to deal with unhappy customers. I think it is crucial to be remember all these to help us serve well in the future.

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This lecture has taught me to do's and dont on how to manage a patient. Given that we will serve patients we have to know how to behave and address them properly.  I also know how to write an order form which is crucial to know.

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The lecture has taught me how to carefully approached a customer in terms of their preference when it comes to their expectations. It also taught me to look out for various details before the spectacles is to be handed over to the customer. The lecture also emphasizes on how writing a proper order form is important so as to have the best end product for my customers.

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This lecture has exposed me to the details I have to pay attention to in my future working place. From this, I can better prepare myself when facing unforeseen circumstances and also dealing with unhappy customers. It also teaches me knowledge on proper recording such as job order form so I wouldn't mix up with prescription form

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This lecture has taught me the importance of checking and communicating with customers to better understand their needs and to meet their expectations. I feel that it is important to double check on the specs details carefully before giving it out to the customer, this way we can also gain their trust and have them coming back to us again. This lecture has also taught me the difference of an order form and prescribtion form.

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This lecture has taught me to prepare myself on what are some of the customer's expectations. There are some things (such as complaining of design of lens case), I would have never have thought of a customer complaining. This lecture has also taught me how an order form is written and also the things we have to do before passing the spectacles to the customer.

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This lecture has taught me how to write proper ordering form and how to deal with customers' problem and complaint professionally

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This lecture taught me how to properly deal with patient's compliant and also the steps to follow to verify spectacle and good dispensing.

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This lecture has taught me on how to manage the customer's expectation by communication. The lecture about what patients would complaint about allows me to know what to inform patients when they collect their glasses, so as to minimise the complaints from them. And also, the proper procedure for job order form and prescription forms.

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This lecture taught me the importance of checking the alignments of the glasses and all other details before dispensing them to the customers and also how to deal with customers' complains.

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This lecture has taught me the importance of hospitality which as a healthcare professional, we are required to have. Also it has reminded me the importance of filling up forms especially the order form fully.

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This lecture has prepared me for the future as what has to come as these skills are vital to becoming an optometrist.

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This learning has equipped me with ample knowledge of the procedure to managing complaints and how to deal with them in a professional manner

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This lecture has taught me how to write an order form and also what to verify when a spectacle is returned from the lab. Also, this lecture has also taught me how to handle any of the possible complaints.

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This lecture has allowed me to learn about skills that will definitely be used in the future if we ever decide to become optometrists. One of the most important things I have taken away from this lecture is how to handle complaints from customers. I feel this is one of the most important points in the lecture as this allows us to be more professional when it comes to handling patients in the future.

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I learnt that writing a proper spectacle form is very important and i learnt how to be able to handle to the patients' needs (complaints)

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This lecture has taught me greatly on what to expect when ordering a pair of spectacles or any frames/lens and also how to manage complaints from customers/verify the products ordered. This lecture will be of great help to me as these will be most of the things that I will need to handle when i start practicing as an optometrists.

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This lecture had benefit me on understand the customer's perspective and knowing how to handle customers with these possible complaint when working in retail industry.

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Understand how to dispense a suitable pair of spectacles to suit the needs of different customers and how to write an order form properly.

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This lecture has taught how to dispense a pair of specatcles propely and a better knowledge of what to look out for a job order form and prescription form

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Better understanding of what to verify when a pair of spectacles is being return to the lab, and how to better handle complaints from the customers

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It helped me understand how to write an order form and to ensure that the lenses tally with the order form before dispensing. We must also be able to make adjustments for customers and ensure that they are happy with their new glasses.

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This lecture would benefit me in future in terms of what to check before dispensing a pair of spectacle to my patients and especially as they are choosing their frame and lenses, its good to manage their expectations beforehand to avoid any avoidable complains.

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This lecture have taught me how to write a proper order form, verify the various type of lens and frames and the important steps to good dispensing in the future as an optometrist. Also, keep in mind that communication is very important.

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This lecture has helped me understand the importance of writing proper order forms and ensuring the quality of spectacles before releasing the it to the patient for collection

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This lecture have taught me how to communicate with customers and make sure the orders are correct before dispensing the frames and lens to them

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I am certain that this weeks lecture has given me a strong foundation in ensuring that my future customers receive what they actually wanted. It is important to listen to my customers complaints and be able to deal with them by being as accommodative as possible and knowledgeable at the same time

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It helps me have a proper understanding of what i'm going do in the future next time like how to deal with customers specs & how to write a proper recording on the recording sheet

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This lecture have helped me understand the importance of recordings, verifying of parameters and knowing how to troubleshoot. Most importantly, I feel that this lecture made me more aware of how crucial communication with patients is.

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It will benefit me as I will know how to write order forms correctly and what to check for when we get the spectacles from the lab. These helps to minimize the complaints we get from the patient.

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Upon listening and reading the slides, i believe it will help me to grow and nurture to become an optometrist who would write  proper ordering forms with great ease. Also it will indeed benefit me immensely for my future endeavors.

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How to properly dispense frames and ensure that customers/patient will be satisfied with their purchases and also help assist/correct any adjustments needed that can be done with our expertise.

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It will benefit me in the future because i will know what to do and how to get it done and patient troubleshooting.

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