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Having defined my problem through a series of design principles (Brown, 2019), I set about brainstorming potential ways to solve my problem being aware of my design principles, but not necessarily limited by them. I considered using the Scamper method for brainstorming as I like the idea of having some sort of structure to the brainstorming process, however, I found that it felt more geared towards a resource where an existing model is being updated or replaced as opposed to a situation where a resource would be brand new (Dam & Siang, n.d.). I did, however look for ways to categorize my own brainstorming, as I thought that would make it easier in moving into the prototype stage. Ultimately, I want to create a resource which serves as a toolkit which can be expanded as more pieces of content are created. Ideally, it is a structure that can be used to facilitate in-person workshops while also being easily navigable on one’s own. I welcome ideas of tools that might work in this situation.

References

Brown, J. (2019, July 7). The define stage and an initial reflection [Blog post]. Retrieved from https://malat-webspace.royalroads.ca/rru0050/the-define-phase-and-an-initial-reflection/

Dam, R., & Siang, T. (n.d.). Learn how to use the best ideation methods: SCAMPER. Retrieved from https://www.interaction-design.org/literature/article/learn-how-to-use-the-best-ideation-methods-scamper

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Design Challenge: How might we improve our learners’ training experience by supporting them in their study and provide them with reference material to support on-the-job performance?

For the brainstorming session, I decided to use the Group Interview method because it allowed me to hear different perspectives from my audience, and what are their opinions and needs. Having a mix of thoughts coming from a more diverse population of my audience in the same room allowed for larger ideation while individuals listened to each other’s thoughts and built on them.

I utilized the SCAMPER process to generate ideas on how to best come up with a solution that responds to users' unmet needs.

Thanks for taking a look and letting me know what are your thoughts/suggestions!

Reference
Dam, R. & Siang, T. (2017). Learn how to use the best ideation methods: SCAMPER. Interaction Design Foundation. Retrieved from https://www.interaction-design.org/literature/article/learn-how-to-use-the-best-ideation-methods-scamper

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How might we increase the efficiency for facilitators and effectiveness for students of feedback and evaluation in a practical lab setting?

Using IDEO’s (2015) rules for brainstorming I attempted to generate ideas on how feedback and evaluation in a practical lab setting could be improved.  I found this method a challenge as I prefer to brainstorm in a group.  Brainstorming as an individual is difficult as there is no conversation or outside ideas to spark further ideas.  Most of the ideas presented on the cards have been created through conversations I have had with others on this topic over the last couple of years.  I also included an extra helpful idea from my son, who wanted to assist with idea generation.

The main points to improve are the speed and depth of feedback provided for both the student and facilitator.  Ideas to improve this are a digital rubric that could include photo/video and audio feedback.

I am always open to suggestions, feel free to throw out your crazy ideas!

References

DEO. (2015). Design Kit – Methods. Retrieved from http://www.designkit.org/methods

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Using the SCAMPER method, I utilized the guiding questions to brainstorms various ways to design this component to meet the needs of the users.

This digital learning resource is intended to deliver content that is normally non-interactive and monotonous in nature in a way that is interactive and captures the interest of the learner.

The brainstorming process that the SCAMPER method facilitated allowed for some unique solutions to prototype. Some ideas include

1)      A phased in training model that uses scaffolding to build understanding.

2)      A flipped classroom component that explores policy in video series with activities to be completed in the field that relate to the lesson.

3)      A collaborative and participatory component that allows learners to update or modify existing procedures based on reflections from field activities.

The document below contains the complete ideation process.  I appreciate any feedback or ideas that you might have.

Reference

Dam, R. & Siang, T. (2017). Learn how to use the best ideation methods: SCAMPER. Interaction Design Foundation. Retrieved from https://www.interaction-design.org/literature/article/learn-how-to-use-the-best-ideation-methods-scamper

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In this Ideate phase of my design challenge, I decided to use the SCAMPER method to generate ideas during a solo brainstorming activity. Scamper is a mnemonic that stands for  “Substitute, Combine, Adapt, Modify, Eliminate, and Reverse” (Dam & Siang, 2017). During this brainstorming session, I started thinking about how to substitute the current model of one training session prior to practicum start with something that would continue throughout a student’s field work. I thought about a private facebook page, ZOOM meetings, MOODLE modules and physical get-togethers.  From there I moved into combining what we have with something different, here I thought of combining our existing training with additional three sessions throughout the duration of fieldwork, adding ZOOM meetings into practicum and giving students and mentors a choice of how they would like to connect and stay connected. These thoughts moved me straight into the adapt portion of SCAMPER, how could I adapt our current approach into something new. Community of Practice (COP), which assist in examining new perspective within a group of likeminded individuals who share a goal, came to mind and I began thinking about COP as the framework for ZOOM meetings, FaceBook or MOODLE. Modifying my original ideas with COP as a focus generated many ideas and really inspired me to think outside the box of traditional information sharing and teaching as a method to educate. This eliminated the initial training session of our current approach and instead of the word training, I started thinking about bringing people together with a common goal and laying the ground rules for a functioning COP, which would result in the rearrangement of the current model of one session to ongoing sessions that are focused on reflective practice.

Dam, R. & Siang, T. (2017). Learn how to use the best ideation methods: SCAMPER. Interaction Design Foundation. Retrieved from https://www.interaction-design.org/literature/article/learn-how-to-use-the-best-ideation-methods-scamper

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For my brainstorming process, I decided to go with Post-Its and just put out all of the ideas I had. I definitely enjoy list making and writing, and this allowed for me to see all of my ideas at once. I put my problem statement in the middle and then just started Brainstorming. I started this process on Tuesday, and came back to it a few times to see if anything else came to mind.

Following IDEO’s (2015) Brainstorm rules, I attempted to limit my own judgement, and approach this problem with a more open mind. I struggled with doing this as an individual, as I found many of the ideas that came up with, I immediately knew would not work in my context for one reason or another. However, I still put them up on the wall, just in case they sparked another idea. Throughout this process, I was able to come up with a new idea that potentially may work. Now the question is if it is realistic for our time frame.

Reference

IDEO (2015) Design Kit - Methods. Retrieved from http://www.designkit.org/methods

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For my brainstorming, I refined some of my original ideas using the SCAMPER method (Dam & Siang, n.d.). Actually, I found it hard to focus on this process  because I already had an idea in my head. It seemed like each step produced the same answer which is to reduce/eliminate the F2F (face-to-face) component of the onboarding.

As a result of this activity, I am leaning toward an online orientation (MS Sway?) that provides an overview of each unit, and features an area that highlights the employees in each unit and their work. This could be done in combination with a F2F Meet N Greet, every term for new employees.

I much prefer to brainstorm with other people, so if you have any ideas or feedback you'd like to share, I would welcome them!

References
Dam, R., & Siang, T. (n.d.). Learn how to use the best ideation methods: SCAMPER. Retrieved from https://www.interaction-design.org/literature/article/learn-how-to-use-the-best-ideation-methods-scamper

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Design Challenge
To instructionally design a digital learning resource as part of a formalized new employee on-boarding program, with a specific focus on socialization within acclimation for this part of the design challenge.

Point of View Statement
A new employee needs to feel connected, supported, and a sense of belonging to the organization, team and individuals providing him or her a positive on-boarding experience, resulting in higher engagement, trusting relationships and increased retention.

Technique
I facilitated three separate brainstorming workshops on the topic of new employee on-boarding with a specific focus and lens on ACCLIMATION which has 3 sections: administration, company information and socialization.

Inviting three unique groups of end-users and stakeholders from different departments and offices, I facilitated three separate workshops that were two hours in length totaling 24 end-users providing various perspectives and ideas.

8 managers who recruit and hire new employees consistently and in large volumes

10 new hires between 1 week to 6 months on the job

6 leaders / delegates from Information Technology, Marketing and Human Resources

Leaning into IDEO’s 7 Brainstorm Rules(2015):

·         Defer judgment

·         Encourage wild ideas

·         Build on ideas of others

·         Stay focused on the topic

·         One conversation at a time

·         Be visual

·         Go for quantity

And using 7 feet long and 5 feet wide facilitator paper rolls for each session, timelines marking important stages during a new employee on-boarding journey, lots of markers, post it notes, scribe and timer,  I was able to accomplish the following steps:

1. Overview of the WHY we are working on this project and instructional design challenge

2. Explaining the ACCLIMATION and defining each of the sections; administration, company information, socialization

3. Providing individuals time to individually brainstorm and place post its

4. Spending time as a larger group to add more to the list

5. Spending additional time to build further, expand on existing ideas

6. Getting them to work in smaller groups and create THEMES and group post it notes under those themes for the different stages of new employee on-boarding, which included pre on-boarding between the time someone signed the offer letter to their official start date; first day; end of first week; end of 2 nd week; week 4; between 2-3 months; 4-6 months; after 6 months

The outcome of all 3 workshops resulted in over 500 post it notes and 20 themes.

Some of the ideas that resonated for many were things like:

A welcome video from the team before starting

A personal phone call or even coffee meeting with manager a week before

Access to our HRIS and LMS before starting

A company video telling the story of its history and trajectory

Connecting with others who are new in the company

Being able to share experiences during their journey with others so they can knowledge share

Formal check ins to see how they are doing and what questions they have

Better visibility and connections with others beyond their own team members

Reference

IDEO (2015) Design Kit - Methods. Retrieved from
http://www.designkit.org/methods

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I tried to use some of the IDEO (2015) rules for brainstorming but realized that by following rules you're essentially trying to force creativity into a tiny bucket. I found that by sitting down with a pen and scribbling out ideas that I was able to start with some strong ideas and build around those. This allowed me to follow along those paths and to get a deeper idea of what might be created.

My tool I used was the digital drawing which allowed me to have everything contained in one area without having to go an extra step of putting everything together. The ability to write something down, build on it and delete quickly without any extra effort gave the opportunity to ideate, iterate and come to a conclusion that seems to work quite well. If you look at my brainstorm I definitely used influence from the SCAMPER method but did not follow it faithfully.

References
IDEO (2015) Design Kit - Methods. Retrieved from http://www.designkit.org/methods

Dam, R. & Siang, T. (2017) Learn how to use the best ideation methods: SCAMPER. Interaction Design Foundation. Retrieved from  https://www.interaction-design.org/literature/article/learn-how-to-use-the-best-ideation-methods-scamper

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My design challenge remains with two perspectives at this point:

Students Perspective - How can we support students to continue to advance, build upon, and enjoy their digital skills as they progress throughout high school?

Teachers Perspective - How might we more effectively support teachers in the classroom to feel comfortable and confident to support students’ digital skills?

By using the SCAMPER method and guiding questions by Dam and Siang (2017), I tried to brainstorm some new ideas to help narrow down a solution. It is evident that a central platform of communication does not exist for our current digital scope and sequence.

It remains wide open to who exactly the tool targets, the teachers who need support, or the students to take ownership? Or what the tool will be.

Reference

Dam, R. & Siang, T. (2017). Learn how to use the best ideation methods: SCAMPER. Interaction Design Foundation. Retrieved from https://www.interaction-design.org/literature/article/learn-how-to-use-the-best-ideation-methods-scamper

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In completing the define phase, I decided to modify my original design challenge statement to an “How might we” (HMW) question:

How might we develop an experience where we provide engagement and accessibility to guest speaker resources to all first-year dental hygiene students, so they can succeed in their placements in alternative settings?

For this phase, I chose to use the SCAMPER (Substitute, Combine, Adapt, Modify, Put to Another Use, Eliminate and Reverse/Rearrange) method. I used some of the guiding questions that were suggested in the article by Dam and Siang (n.d.) to assist me in brainstorming some ideas for a digital resource (Please refer to the photo below).

I appreciate any feedback or any of your awesome ideas to add to my list.

Cheers!

Reference:

Dam, R., & Siang, T. (2017). Learn How to Use the Best Ideation Methods: SCAMPER. Retrieved from https://www.interaction-design.org/literature/article/learn-how-to-use-the-best-ideation-methods-scamper

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For my brainstorming, I utilized IDEO (2015) seven step brainstorm rules to help guide my brainstorming process. In this way I was able  to " encourage wild ideas" (para. 1) to my design challenge of coming up with a  great potential idea for my Digital learning resource. IDEO (2015) noted that "wild ideas can often give rise to creative leaps" (para. 1).
Therefore for for my brainstorming session, first thought that came to mind was a tree with many branches which represented my intended users floating on circular globe representing the diverse culture within my organization.  Along with using post-it notes  to document my ideas then grouping them under the following headings: Content, Tools,  DLR.

The  purpose of my DLR is to provide support  for employees  within my organization, who work in a diverse- cultural environment, with the necessary tools needed to help foster inclusivity, while empowering their colleagues and others.  This DLR  would embody the  core values of my organization.

I  am soliciting your feedback and or suggestion in tackling  my re-framed design challenge-  problem statement:
How might we foster a culture of inclusiveness  for employees who work in a diverse cultural work environment?

Reference
IDEO. (2015). Design Kit – Methods. Retrieved from http://www.designkit.org/methods

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I kept the brainstorming process simple. Placed the empathy phase results, the main themes and the SCAMPER method’s guiding questions (Dam & Siang, n.d.) in front of me and wrote down ideas for each item, without thinking, organizing, or planning the execution of it. After having a stack of post-its on all over my wall, I began to organize them into face-to-face activities, online activities, and technology/app/tool ideas. Next step was to add them into a document to keep it in a more organized format and accompany them with short descriptions.

The purpose of the digital learning tool would be to assist students, age between 23-40, with a few years of work experience, in transition to the web development field, reaching the end of their web development program, with organized information and resources to guide the planning and development process of their professional portfolio site geared toward their after-program goals, to allow them to consume the info at their own pace, anywhere and anytime, keep them on track and engaged but not overwhelmed, in an environment that they will use in their professional life.

Reference

Dam, R., & Siang, T. (n.d.). Learn how to use the best ideation methods: SCAMPER. Retrieved from https://www.interaction-design.org/literature/article/learn-how-to-use-the-best-ideation-methods-scamper