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be authentically ourselves!

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Has COVID helped or ameliorated the nature of interaction and building trust?

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Has COVID helped or ameliorated the nature of interaction and building trust?

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How do you build relationships on a Zoom call? It is more helpful to do this in person. Being in person is like a fulfilling factor.

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Meaning that we need to always check ourselves, because we still bring in our contexts/biases/perspectives/etc. to every conversation no matter the relationship. It's a process rather than a set skill that won't change. You never really "arrive" - you need to continue building trust with others. Conversations change people - so you need to be aware of that and move forward. Hermeneutics!

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Be vulnerable!

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When they confide in your that's an indication of trust

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When they confide in your that's an indication of trust

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Active engagement over an extended period of time

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Active engagement over an extended period of time

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Recognizing how expertise is received differently across contexts & cultures

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Recognizing how expertise is received differently across contexts & cultures

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Recognizing your position (not necessarily viewed as an expert in all areas & cultures) and the perceptions that our clients may have of us -- how can we adjust when we know in advance and demonstrate a willingness to grow & learn about their contexts.

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A belief that you are in it for the other person. Understanding what the motivation is and it genuinely being in it for the other party.

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humble expertise is important in the org and outside of the org

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What a the repercussions bringing mindfulness into schools

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What a the repercussions bringing mindfulness into schools

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Will take trust to change the paradigm

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humble expertise is openness to continual learning!

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Hopefully reciprocal learning rather than expert coming to present and then leaving right after

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Purpose, terminology, ground rules, expected results - all are defined at the beginning of conversations/projects to set the foundation for engagement. Also supports understanding context.

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School settings - it starts with the top and trickles down. 

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School settings - it starts with the top and trickles down. 

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Having knowledge of mindfulness within yourself and being able to translate into a school or business setting. It is a challenge but it helps create trust.

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co-creative mindset!

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There has to be a willingness to be vulnerable with other.

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Shared commitment to integrity helps achieve better results

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Shared commitment to integrity helps achieve better results

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be humble about not knowing context and not knowing ideal solutions. Must co-create knowledge and solutions

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Listening to/for what your partner/client wants rather than what you want. Reciprocal concern - both parties thinking of what the other person wants/needs

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Does trust building differ in a virtual environment?

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Does trust building differ in a virtual environment?

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Respect of expertise and experiences of others

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Respect of expertise and experiences of others

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Putting pride aside & recognizing that different types of expertise & experiences bring equal value.

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state humility up front; have learning mind set going into everything.
be upfront about intentions

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Wanting to learn from and understand your partner/client/stakeholder at the start.

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Genuine curiosity to learn more and collaborate, it's not one way. Intentional seeking the context.

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group ownership of decisions through genuine buy in helps. sometimes trust is eroded if we later find out folks didn't feel comfortable with process

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Building relationships with other people.  Our knowledge and expertise is meaningless unless we take time to listen and understand. This happens through building long term relationships and contextual experiences

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Building relationships with other people.  Our knowledge and expertise is meaningless unless we take time to listen and understand. This happens through building long term relationships and contextual experiences

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Understanding the context (who's involved, some awareness of background/history) to support your conversations

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How power dynamics are represented in the expertise.

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everyone involved should be willing to reflect on the process and what worked/didn't.
Need to identify when there's differences in perceptions of how well meetings go
Reflection should ideally be positive

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Mutual listening, hearing, and sharing

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Respecting other people's opinions and expertise. Seeking out other perspectives, expertise & knowledge. Everyone has knowledge that has value. 

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Respecting other people's opinions and expertise. Seeking out other perspectives, expertise & knowledge. Everyone has knowledge that has value. 

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Able to clarify what you are hearing

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Key principals/components of humble expertise

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Key principals/components of humble expertise

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Listening to, learning from.
Willingness to have candid conversation and dialogue
State of mind of willingness to question assumptions or trusting that those you work with can make you better.

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requires someone to hand it over/trust in their expertise to handle it on their own

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Trust as a continuum (built over time) - what are we asking people to trust us to do or be?

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a space that requires safety