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Quality report about Walsall Healthcare NHS Trust.

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Maternity services had multiple issues with staffing, delivery of care and treatment and people were at high risk of avoidable harm. The service had limited capacity and staffing resources which impacted negatively on patient experience and compromised patient safety

Staff were caring and compassionate towards patients and their relatives. We did however see that in both ED and Maternity the excessive workload led to the standards of caring falling below that we would expect. Patient’s dignity and privacy was largely ensured and we saw many examples of good care across the trust from staff at all levels.

The culture of the trust was described by many staff as poor. Morale was low across many wards and departments and we heard examples of senior managers and in some cases executive members taking a heavy handed approach to problem solving. Despite ‘low morale’ staff demonstrated a positive approach to patient care and a genuine compassion to deliver the best care possible.

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Walsall Manor Hospital trust put in special measures after damning inspection

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The trust that runs Walsall Manor Hospital has been placed into special measures after a damning inspection found that it is 'inadequate' overall.

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Walsall NHS Trust are the only provider of NHS acute care in the area, providing community and general hospital services to the population of Walsall and the surrounding areas and catering to the needs of approximately 260,000 service users annually.