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Cream Aesthetic Floral Illustration Shopping Promotion Instagram Story (5)

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Siti Nur Izzati Binti Mustafakamal (81214)

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Siti Nur Izzati Binti Mustafakamal (81214)

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Hi and Assalamualaikum, I am Siti Nur Izzati from Sibu, Sarawak. I am in charge to do a product catalogue based on product that we selling.

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Siti Nur Izzati Binti Mustafakamal (81214)

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Siti Nur Izzati Binti Mustafakamal (81214)

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In my opinion, it is hard for me because it was the first time I involved with business world even though it does not hard. But due to pandemic Covid-19, it is really hard for us to started our business as our business only focus on one country only. Besides that, it is hard for me too as I do not know any business knowledge but with learning this subject, I started to know a little bit about business and wanted to explore about it as it is interesting for me. Lack of communication and time to do portfolio surely give us a hard time as everyone still busy with other assignment but it is okay as it will give some experience for us so that it will be useful to us later. With this assessment, I can learn how the marketers handle the business as it was not easy as I'd expected.

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Hello, My name is Ainul Asyikin and I am from Asajaya, Sarawak. In this task, I was responsible to do a business model canvas which is known as a strategic management and entrepreneurial tool.

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For my reflection, this is my first time doing business and this project has taught me on how to do a business. It also taught me to work each other and be disciplined with time. A very thank you to this group member because can give cooperation although we all have many other assignment to do and this make us lack communication on this project. But surely I hope that we can do this together.

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This section give the summary of our product which is Takoyaki by SomethinDishy :)

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Hello, I’am Juliezrah Binti Admiral from Ranau Sabah. I’am in charged to do a Background of Business and Online Marketing Activities.

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Somethin'Dishy is the name of our company which operates the food business, and this company is a partnership business. Our product is Takoyaki which is a ball shaped snack of dough and cooked in a special frying pan. The balls are filled with dice-cut octopus’ meat, tempura beef, pickles, and spring onions. Our business also makes a food delivery service called Cash on Delivery (COD).

Location/address business

Peti Surat 860, Kampung Kelatuan,

Papar, 89607 Sabah

Type of business

Partnership

Operating hours

8:00 a. m – 6:00 p. m

Link page

Facebook - https://www.facebook.com/Somethindishy-102454825609997/

Instagram - http://instagram.com/_somethindishy?utm_source=qr

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Problem

1. Customers today expect communication with          service departments to be instant

2. Transferring customer calls. Transferring calls make customers often end up frustrated after wasting time repeating information

3.  Dealing with angry customers

4.  Slow response time

Solving

1. Use existing service teams nowadays such as FoodPanda and GrabFood

2. Explain the problem in simple terms, tell them why you need to transfer the call to another team member, and how that person can better help the situation.

3. Whatever the issue, giving the customer an apology, explanation, and reassurance is a must.

4. Add live chat. Live chat allows handling multiple chats at the same time, which helps agents deliver faster responses

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My reflection for this project, I learned a lot while completing this task even though it was very difficult for me. I have never had any experience in doing business online before but in completing this task I learned a lot about the business world, where doing business not only sets up a company but there needs to be good planning including good cooperation with the group so that its can goes smoothly. Although this is my first experience in business, it has helped me to further deepen my interest in business.

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https://www.facebook.com/Somethindishy-102454825609997/

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Screenshot

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Facebook Copywrting post (hardsell and Softsell)

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Facebook Copywrting post (hardsell and Softsell)

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Explain the application of AIDCA model:-

Attention – TAKOYAKI✨

Interest – it’s a good time enjoying some dishes in the evening with your loved ones🌸✨

Conviction – Don’t wait! Grab it now.

Action – ▶DM now to grab your food

#takoyaki #papar #smallbusiness

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http://instagram.com/_somethindishy?utm_source=qr

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Instagram Copywriting post (hardsell & softsell) 

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Instagram Copywriting post (hardsell & softsell) 

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Explain the application of AIDCA model:-

Attention – TAKOYAKI✨

Interest – it’s a good time enjoying some dishes in the evening with your loved ones🌸✨

Conviction – Don’t wait! Grab it now.

Action – ▶DM now to grab your food

#takoyaki #papar #smallbusiness

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collage stories template - instagram your stories, mood board (2)