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"For the first few actions he performed , I asked the heptapods, "What do you call that?."" Pg.9

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Trying to establish communication between humans and aliens.

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Trying to decipher different patterns of symbolism to establish communication.

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"The english letters O-R-A-N-G-E took up more  space than all the ideographs combined." Pg.3

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Having a cut- throat may alter the voice.

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People who communicate in different ways are perceived as outsiders. They may be shy and may find it difficult to communicate properly.