# data[].attributes.headline
in supporting to achieved or better surpass our goal, can we also support the request for manpower requisition especially to unit with small number of associates but with loaded workload pls. Thank you

# data[].attributes.subject
in supporting to achieved or better surpass our goal, can we also support the request for manpower requisition especially to unit with small number of associates but with loaded workload pls. Thank you

# data[].attributes.headline
For IT: We are moving more towards cloud storage but would it be possible to have a uniform OS for our desktop files to protect formatting across interfaces? We still have WPS, Windows, ODS and Libre on the floors

# data[].attributes.subject
For IT: We are moving more towards cloud storage but would it be possible to have a uniform OS for our desktop files to protect formatting across interfaces? We still have WPS, Windows, ODS and Libre on the floors

# data[].attributes.headline
To IT Team: Could we explore options for a more robust Business Continuity Plan (BCP) for when OCIS crashes? How can we improve the turnaround time for OCIS downtime to minimize service disruptions.

# data[].attributes.subject
To IT Team: Could we explore options for a more robust Business Continuity Plan (BCP) for when OCIS crashes? How can we improve the turnaround time for OCIS downtime to minimize service disruptions.

# data[].attributes.headline
To IT Considering some area is still classified as an internet 'dead spot,' or with connectivity issue what is the infrastructure solution and corresponding implementation to ensure stable, high-speed connectivity required to support our current and future digitalization and electronic documentation initiatives? 

# data[].attributes.subject
To IT Considering some area is still classified as an internet 'dead spot,' or with connectivity issue what is the infrastructure solution and corresponding implementation to ensure stable, high-speed connectivity required to support our current and future digitalization and electronic documentation initiatives? 

# data[].attributes.headline
Is there a possibility to streamline the reporting of an issue or follow ups in FME? 

# data[].attributes.subject
Is there a possibility to streamline the reporting of an issue or follow ups in FME? 

# data[].attributes.headline
For sir George: Is there a plan from your group to meet with each functional group to understand and address their digital transformation needs, so that no group is left behind?

# data[].attributes.subject
For sir George: Is there a plan from your group to meet with each functional group to understand and address their digital transformation needs, so that no group is left behind?

# data[].attributes.headline
To Transformation Office : For the employee number - what is the plan of the IT- to make sure this information is integrated to ALL databases the hospital have as this is an identifier of an employee and all other masterdata should be connected to it. Thanks! 

# data[].attributes.subject
To Transformation Office : For the employee number - what is the plan of the IT- to make sure this information is integrated to ALL databases the hospital have as this is an identifier of an employee and all other masterdata should be connected to it. Thanks! 

# data[].attributes.headline
To HR Team - What measures are being considered to reduce waiting time and manage consultation cut-off times in the Employee Health Clinic, especially during months with historically high patient volume?

# data[].attributes.subject
To HR Team - What measures are being considered to reduce waiting time and manage consultation cut-off times in the Employee Health Clinic, especially during months with historically high patient volume?

# data[].attributes.headline
With the ongoing discussions about AI, are there any plans this year to integrate it into OCIS to help generate and consolidate data entries in patient charts, providing a more detailed picture of patient status and supporting or prompting clinical decision-making? Some hospitals in other countries have already integrated AI into their EMR systems.

# data[].attributes.subject
With the ongoing discussions about AI, are there any plans this year to integrate it into OCIS to help generate and consolidate data entries in patient charts, providing a more detailed picture of patient status and supporting or prompting clinical decision-making? Some hospitals in other countries have already integrated AI into their EMR systems.

# data[].attributes.headline
Offering flexible benefits/flexible work arrangements across industries is becoming more prevalent. Is this something St. Luke's can explore as key differentiators? At least for select roles? Possibly to improve cost effectiveness and employee satisfaction, too? 

# data[].attributes.subject
Offering flexible benefits/flexible work arrangements across industries is becoming more prevalent. Is this something St. Luke's can explore as key differentiators? At least for select roles? Possibly to improve cost effectiveness and employee satisfaction, too? 

# data[].attributes.headline
Why is there no mention of the recurring problem when it comes to our supplies with instruments and pharmacy? What is the long term solution for a week to week out of stock announcements of pertinent supplies that curtails the flow of the units?

# data[].attributes.subject
Why is there no mention of the recurring problem when it comes to our supplies with instruments and pharmacy? What is the long term solution for a week to week out of stock announcements of pertinent supplies that curtails the flow of the units?

# data[].attributes.headline
With regards to online access ,  Can the MFA or VPN use face recognition using our smartphones? 

# data[].attributes.subject
With regards to online access ,  Can the MFA or VPN use face recognition using our smartphones? 

# data[].attributes.headline
We received feedback regarding our ServiceNow (SNOW) ticketing process. Apparently, if a follow-up or response is not received within 24 hours, the ticket is automatically closed. Is this correct? Is there no process to seek clarification from the end user before closing the complaint? Thank you.

# data[].attributes.subject
We received feedback regarding our ServiceNow (SNOW) ticketing process. Apparently, if a follow-up or response is not received within 24 hours, the ticket is automatically closed. Is this correct? Is there no process to seek clarification from the end user before closing the complaint? Thank you.

# data[].attributes.headline
Congratulations SLMC QC! Congratulations HR for a job well done. We appreciate you talking about kindness and speaking of kindness, since we have a great performance last year can we expect performance bonus this quarter?

# data[].attributes.subject
Congratulations SLMC QC! Congratulations HR for a job well done. We appreciate you talking about kindness and speaking of kindness, since we have a great performance last year can we expect performance bonus this quarter?

# data[].attributes.headline
Given the efficiency and productivity benefits of remote work, and to support staff well-being while maintaining performance, is hybrid or work-from-home being considered for non-health essential staff whose functions can be performed remotely?

# data[].attributes.subject
Given the efficiency and productivity benefits of remote work, and to support staff well-being while maintaining performance, is hybrid or work-from-home being considered for non-health essential staff whose functions can be performed remotely?

# data[].attributes.headline
Dra. Sarah mentioned that the Discharge Tracker will include ANS scheduling in Q2. Will that be compatible with—and perhaps complement—the Enterprise Scheduling already in OCIS?

# data[].attributes.subject
Dra. Sarah mentioned that the Discharge Tracker will include ANS scheduling in Q2. Will that be compatible with—and perhaps complement—the Enterprise Scheduling already in OCIS?

# data[].attributes.headline
What is your perspective on employees who follow workplace policies so literally that they deviate from the 'culture of care'? overshadow empathy and fairness example if a medication box is slightly torn but the bottle inside is perfectly intact, (SCM) chooses to charge it to the patient/unit rather than making it available for use.

# data[].attributes.subject
What is your perspective on employees who follow workplace policies so literally that they deviate from the 'culture of care'? overshadow empathy and fairness example if a medication box is slightly torn but the bottle inside is perfectly intact, (SCM) chooses to charge it to the patient/unit rather than making it available for use.

# data[].attributes.headline
On PXE- Aside from metrics like NPS, how else do we measure whether Human-Centered Patient Experience is effective and sustainable? 

# data[].attributes.subject
On PXE- Aside from metrics like NPS, how else do we measure whether Human-Centered Patient Experience is effective and sustainable? 

# data[].attributes.headline
Is there a venue where the actual comments from patients can be presented? In the PXE presentation, Ms. Nice mentioned beforehand that the analysis is purely AI-generated not including empathetic or sympathy-based messaging, as the focus is on actionable insights for staff. However, showing the real patient comments could provide valuable context alongside the AI analysis. Thank you.

# data[].attributes.subject
Is there a venue where the actual comments from patients can be presented? In the PXE presentation, Ms. Nice mentioned beforehand that the analysis is purely AI-generated not including empathetic or sympathy-based messaging, as the focus is on actionable insights for staff. However, showing the real patient comments could provide valuable context alongside the AI analysis. Thank you.

# data[].attributes.headline
How can we ensure that we can grow this year amid renovations and while we are not increasing so much with bed capacity (until NHB)? 

# data[].attributes.subject
How can we ensure that we can grow this year amid renovations and while we are not increasing so much with bed capacity (until NHB)? 

# data[].attributes.headline
In line with digital transformation efforts, will investments also be made to acquire and develop virtual platforms that will help enhance the quality and breadth of our internal communications?

# data[].attributes.subject
In line with digital transformation efforts, will investments also be made to acquire and develop virtual platforms that will help enhance the quality and breadth of our internal communications?

# data[].attributes.headline
Please talk more about the positive impacts of having digital courage. 

# data[].attributes.subject
Please talk more about the positive impacts of having digital courage. 

# data[].attributes.headline
For IT, comment only. We have service now however concerns are being closed  and tagged as resolved. I hope we can be more proactive why these concerns are recurring so associates will not rely on walkarounds & short cuts that become norm. Thank you. 

# data[].attributes.subject
For IT, comment only. We have service now however concerns are being closed  and tagged as resolved. I hope we can be more proactive why these concerns are recurring so associates will not rely on walkarounds & short cuts that become norm. Thank you. 

# data[].attributes.headline
With the hospital's move to digital transformation, can we have a ONE SLMC APP/ program which includes all the programs and apps that we are all using? This would be more efficient. 

# data[].attributes.subject
With the hospital's move to digital transformation, can we have a ONE SLMC APP/ program which includes all the programs and apps that we are all using? This would be more efficient. 

# data[].attributes.headline
Are there additional parking avaialble now that SLRC is open?

# data[].attributes.subject
Are there additional parking avaialble now that SLRC is open?

# data[].attributes.headline
To: IT group - we requested and budgeted laptop units for 2025 last 2024 but we still haven’t received it. We understand the difficulties in procuring these, however, hardware such as laptops and PCs are very crucial in our daily work as HCWs. Honestly, it’s already the bottleneck in our processes. When can we expect the delivery or turnover of these units? I hope it’s asap. Thank you

# data[].attributes.subject
To: IT group - we requested and budgeted laptop units for 2025 last 2024 but we still haven’t received it. We understand the difficulties in procuring these, however, hardware such as laptops and PCs are very crucial in our daily work as HCWs. Honestly, it’s already the bottleneck in our processes. When can we expect the delivery or turnover of these units? I hope it’s asap. Thank you

# data[].attributes.headline
We appreciate HR's efforts in training, recruitment, and engagement. For 2026, can we explore educational qualification-based incentives? For example, what benefits can associates expect if they have a master's degree or further studies? This could boost morale and show that their credentials truly matter.

# data[].attributes.subject
We appreciate HR's efforts in training, recruitment, and engagement. For 2026, can we explore educational qualification-based incentives? For example, what benefits can associates expect if they have a master's degree or further studies? This could boost morale and show that their credentials truly matter.

# data[].attributes.headline
There is a delay in providing uniforms in the MPG group since 2024. The uniforms provided last year (2025) to some units is for the 2024. Uniforms allocated for 2025 is not yet provided in some units. To Comp. Ben. Dept., what is the timeline for this? 

# data[].attributes.subject
There is a delay in providing uniforms in the MPG group since 2024. The uniforms provided last year (2025) to some units is for the 2024. Uniforms allocated for 2025 is not yet provided in some units. To Comp. Ben. Dept., what is the timeline for this? 

# data[].attributes.headline
There are a total 200+ ASRF pending requests in MIDA. Most units are waiting for several months to grant their requests. What are the strategic plans of IT-USG regarding this concern? 

# data[].attributes.subject
There are a total 200+ ASRF pending requests in MIDA. Most units are waiting for several months to grant their requests. What are the strategic plans of IT-USG regarding this concern? 

# data[].attributes.headline
Is there a way to transition SARF to a paperless system?

# data[].attributes.subject
Is there a way to transition SARF to a paperless system?

# data[].attributes.headline
Question for IT:   We appreciate what you have completed. May I know the ultimate end-goal of these? How can you translate these to operational efficiency, patient experience, employee experience? Thank you

# data[].attributes.subject
Question for IT:   We appreciate what you have completed. May I know the ultimate end-goal of these? How can you translate these to operational efficiency, patient experience, employee experience? Thank you

# data[].attributes.headline
We appreciate all the enhancement done by IT, we know system is not perfect but hope we can look at improving the number of ROEs since multiple users utilize these during downtime? 

# data[].attributes.subject
We appreciate all the enhancement done by IT, we know system is not perfect but hope we can look at improving the number of ROEs since multiple users utilize these during downtime? 

# data[].attributes.headline
We are looking at integrating all HI results into ISCV. How can we ensure that all results will reflect in eHub? Currently, we are already experiencing issues with some of our results not reflecting.

# data[].attributes.subject
We are looking at integrating all HI results into ISCV. How can we ensure that all results will reflect in eHub? Currently, we are already experiencing issues with some of our results not reflecting.

# data[].attributes.headline
Since we have increased bedside procedures, especially ultrasound, will there be a way to prioritize these machines in the elevators? 

# data[].attributes.subject
Since we have increased bedside procedures, especially ultrasound, will there be a way to prioritize these machines in the elevators? 

# data[].attributes.headline
Re: Retention of nurses In the healthcare industry, the quality of a hospital is often measured by the hands that provide the bedside care. For our institution, the tenure of its bedside nurses is a vital component of patient recovery and institutional loyalty. How about incentivizing attendance and rewarding tenure, we can eliminate the strain of staffing shortages (resignations, habitual absences).

# data[].attributes.subject
Re: Retention of nurses In the healthcare industry, the quality of a hospital is often measured by the hands that provide the bedside care. For our institution, the tenure of its bedside nurses is a vital component of patient recovery and institutional loyalty. How about incentivizing attendance and rewarding tenure, we can eliminate the strain of staffing shortages (resignations, habitual absences).