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Here you will find flyers, posters and information relating to Age UK Gateshead's Digital Inclusion service and events.

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Here you will find flyers, posters and information relating to Age UK Gateshead's Digital Inclusion service and events.

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Please feel free to print/share any of our flyers and posters as you wish!

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National Databank - Free data for those in need

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National Databank - Free data for those in need

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Age UK Gateshead are partnered with the National Databank, enabling us to provide free data to those 50+ residents of Gateshead and Newcastle who are in need.

For those who do not meet Age UK Gateshead's criteria, other partner organisations can be found on the link above.

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The National Databank is providing free data to 500,000 people in need via Good Things Foundation's network of community partners, in partnership with Virgin Media O2, Vodafone and Three.

The National Databank provides free mobile data, texts and calls to people in need via Good Things Foundation's network of local community partners. Think of it like a 'food bank' but for internet connectivity data. Community organisations can apply to access the databank, enabling them to provide data to people in their communities who need it.

Building on the work of the and with data donated by Data Poverty Lab, we developed the UK National Databank to help thousands of vulnerable people in communities across the UK to get connected. The databank has been built with support from Virgin Media O2 Virgin Media O2, Vodafone and Three.

The people being supported by the UK National Databank are cut off from the basic daily activities most people in our country take for granted. They are cut off from contacting loved ones, from job interviews, from finding essential health or other information online, and cut off from digitised public services. We believe that no-one should be left behind. The UK National Databank brings free mobile internet data connectivity to people who can't afford it and who are often also experiencing multiple inequalities in today's society.

We want this to be just the start; we're calling on the rest of the UK's mobile networks to join the National Databank, working together to end data poverty for good.

It's great that you want to be involved - we need cross-sector support to ensure we find sustainable solutions to tackling data poverty. Let's start talking - contact us now.

We are now rolling out the Databank more widely, enabling us to support more people experiencing data poverty.

Someone receiving data through the National Databank must:

Be 18+ years old

AND be from a low income household

And qualify in one or several of the following statements:

Has no access or insufficient access to the internet at home

AND/OR has no or insufficient access to the internet when away from the home

AND/OR cannot afford their existing monthly contract or top up

A person can have access to data for up to 12 months.

You can get help through our network of Digital Inclusion Hubs. Find your local hub by clicking the button below.

You can find details of your nearest Online Centre here. Our Learn My Way and Make It Click websites can help you increase your confidence and basic skills - click the button below to find out more.

Applications are now open for community organisations to be a part of the National Databank. Staff and volunteers at the Online Centres taking part in the programme will assess the needs of people they already support. They will use the Databank to obtain data and then share it with people they support for up to 12 months.

The pandemic has exposed and exacerbated the digital divide. People are facing an unthinkable choice between mobile data and food. Making a financial donation today could help transform someone's life through digital. Together we can fix the digital divide.

What is data poverty?

Data poverty is when a person can't afford sufficient internet access to meet essential everyday needs - it means not being able to access jobs, banking, health appointments and benefits.

Through our Data Poverty Lab, we want to build on - and learn from - existing approaches. We want to collaborate with public, private and community sector organisations to develop sustainable solutions to end data poverty.

Related content

Supporting people with data connectivity (Broadband and mobile data)

This guide is for charities, community groups and organisations which reach and support people who are struggling to afford the internet because of poverty and the cost of living. It is especially for organisations which are not specialist providers of debt or money advice.

Fix the Digital Divide - for Good

We have developed a comprehensive service for digitally excluded people. An offer which any local organisation - anywhere in the UK - can use to Fix the Digital Divide in their communities.

Stay in touch

Keep up-to-date with the latest events and news from Good Things Foundation in our monthly newsletter.

Sign up for email updates

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The National Databank is providing free data to 500,000 people in need via Good Things Foundation's network of community partners, in partnership with Virgin Media O2, Vodafone and Three.

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A list of suggested useful prompts to get the most from an Alexa device. Thanks to Good Things Foundation.

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Find out how to make a smartphone, tablet, or computer easier to use. The guide contains tips for a range of different accessibility needs.

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Tips for vision

You can adjust your computer display settings to increase the size text and images on the screen.

On a Windows computer:

1. Go to Settings, then Display.

2. Choose Change the size of text, apps and other items.

3. 150% is recommended, but you can choose a bigger screen size.

On an Apple Mac:

1. Go to Apple menu, then System Preferences.

2. Click Accessibility.

3. Click Zoom.

You can increase the size and colour of your cursor, or pointer, or other items on your screen to make them easier to see. Find out how on a Windows computer and an Apple Mac.

You can also set up a program that reads aloud what's on your screen. Find out how to set this up on a Windows computer and an Apple Mac.

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Accessibility for older people on phones, tablets and computers | Age UK

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You can adjust your computer display settings to increase the size text and images on the screen. On a Windows computer: Go to Settings, then Display. Choose Change the size of text, apps and other items. 150% is recommended, but you can choose a bigger screen size.

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Copy of Copy of Copy of App in the App in the spotlight - Google Maps

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AbilityNet website - Disability and Digital Inclusion

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AbilityNet website - Disability and Digital Inclusion

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A fantastic organisation who provide free events, training and resources on their website suitable for individuals and professionals.
Factsheets and information around how best to support those with a wide range of disabilities are available.

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©AbilityNet 2023. AbilityNet is a company limited by guarantee in England and Wales No: 3469653. AbilityNet is a Charity, registered in England and Wales, registration number 1067673, and in Scotland registration number SC039866. Registered Office: Acre House, 11/15 William Road, London NW1 3ER. VAT No. 380597914.

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App in the spotlight - Tune in radio (2)

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Love this graphic by Kat Dixon to illustrate the different branches and areas of life that can be impacted by being digitally included/excluded!

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A great list of suggested apps for older adults from Good Things Foundation and other charity partners.

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Guide - Getting your new device ready to use

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Guide - Getting your new device ready to use

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Getting your new device ready to use | Digital Unite

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So, you’ve got a new computer, tablet or smartphone and you’re keen

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400+ regularly updated How-to guides from Digital Unite covering almost every digital topic imaginable!
Easy to understand and navigate, guides are organised into clear sections.

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Our award-winning range of 400+ how-to guides covers a whole host of digital topics. Written by subject matter experts and updated regularly, the guides are perfect for supporting others with digital skills or improving your own knowledge. Now also includes a section of specially prepared Easy Read…

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The simple 'how to' guides to make your device easier to use | My Computer My Way

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Guides - Make devices easier to use (disability/accessibility)

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Guides - Make devices easier to use (disability/accessibility)

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A huge range of guides to make devices easier to use. You are able to search by specific disability/accessibility requirement to find specific instructions and tips.
My Computer My Way - AbilityNet

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Simple 'how to' guides to make your device easier to use | My Computer My Way

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Find step by step instructions on how to adapt your phone📱 or your computer🖥 to make it easier to use.

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Using Digital to support those with Dementia

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Using Digital to support those with Dementia

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How to guide for using digital technology to support those living with Dementia from Good Things Foundation

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Using Digital to help those with Dementia

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Training resources to support social care staff in developing their digital skills.

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Digital Skills & Training - Digital Social Care

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We have collated digital skills training resources for adult social care staff. This covers basic digital skills to cyber security training.

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Request donated devices for your organisation

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Request donated devices for your organisation

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A link to a short form from the Digital Poverty Alliance allowing organisations to request donated devices.

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Request devices - Digital Poverty Alliance

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Request devices . Together we can end digital poverty once + for all.

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A comprehensive website featuring all kind of useful information around digital and social care - funding opportunities, skills and training, guidance and lots more!

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Digital Social Care - Run by social care providers for social care providers.

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Digital Social Care is a dedicated space to provide advice and support to the adult social care sector on technology and data protection.

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Digital Champions in adult social care toolkit

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Digital Champions in adult social care toolkit

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A comprehensive resource for leaders and managers in adult social care detailing how digital champions can help your organisation.

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Digital Champions Adult Social Care Toolkit Jan 22

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Tool to measure digital readiness in organisations

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Tool to measure digital readiness in organisations

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A comprehensive and easy-to-use multiple choice survey to help you assess the digital readiness of your organisation and where improvements could be made.
Thanks to Digital Unite.

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Measuring Digital Readiness - Digital Social Care

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Learn how to measure your organisation's digital readiness, using the digital self-assessment tool developed by us in partnership with Skills for Care.

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Information from Ofcom around where to find cheaper tariffs, including information on social tariffs and providers offering reduced rates for those meeting eligibility criteria.

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A link to the organisation Screen Share where laptops can be requested or donated to help refugees.

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Challenging refugee digital exclusion . . .

Number of devices passed on since January 2021:

245

​

​Thank you so much! We accept laptops which:

Please make sure it is suitable. We do not accept laptops which:

We have these restrictions and only provide good quality tech to our recipients because we think they are worth it, and we want them to know we believe in them. There's a good chance we can turn your 'seen better days' laptop into something high functioning and reliable. If you think your laptop is 'probably too old', then you're probably right.

These other organisations may be able to take your older laptop and make it useful for someone!

Screen Share currently partners with and provides laptops for service users at a range of refugee organisations, including:

Want to stay up to date?

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Challenging refugee digital exclusion . . . Number of devices passed on since January 2021: 245 ​ ​Thank you so much! We accept laptops which: Please make sure it is suitable. We do not accept laptops which: We have these restrictions and only provide good quality tech to our recipients because we think they are worth it, and we want them to know we believe in them.

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Free courses around a range of digital skills including coding etc delivered through a series of challenges.
Varying levels of difficulty, may be a good tool for those looking for a new career in IT or looking to develop their current skills.

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iDEA badges are interactive online modules, created in consultation with industry experts that you can access for free, on any device, anywhere in the world. They vary in length and difficulty and iDEA has a huge range of badges you can choose from, just pick one that interests you and get started.

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iDEA is an international award winning project that helps you badge your brilliance. Through our series of online challenges and events, you can win career-enhancing badges, unlock new opportunities and, ultimately, gain nationally recognised awards that help you stand out from the crowd.