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A call center or better know by the English term call center is an area where agents advisors supervisors or or executive specially with a telemarketing technique or customer service make or receive calls from or to customer external or internal businesses associated companies

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Types of call center
BPO stands for Business process outsourcing its translations would be business process outsourcing for its part a contact center with customer the confusion usually arises because the contact center is one of they many services that a company could outsourcing

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Types of call center

Omani channel call center
Virtual call center
Automated call center outbound call center
Multichannel call center
Inbound call center

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Customer service

Customer service is the support you offer customer both before and they buy and use your products or services with the aim of offering an easy and pleasant experience to retain customer and help your company grow

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Is the process by which a company tries to sell its products and services through a telephone contact despite being the most frequent definition of telemarketing it can very accordingly to types of company

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Tech support

Tech support refers to a large number of services by which companies provide assistance to user of technology products such as Mobil phones television computer software products or other electronic