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Knowing about casino customers supports career advancement.

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Description: Casinos as part of the amenities available to guests aboard cruise ships.

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Description: Racetracks offering slot machines, some evolving to include hotel and resort components, common in states permitting gambling at racetracks.

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Description: Casinos originally operating on waterways, now often permanently moored and connected seamlessly with hotel and resort facilities.

Key Features: Limited to states allowing riverboat gambling, integrated with other hospitality services.

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Description: Casinos on Native American reservations, ranging from simple bingo parlors to full-fledged resorts with lodging, dining, and entertainment options.

Key Features: Varied offerings, influenced by tribal regulations, some comparable to Las Vegas-style resorts.

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Casinos also use complex software to track and provide bonuses to customers when they play on the machines.

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Description: Casinos primarily consisting of slot machines, less common in the United States and elsewhere, typically smaller in scale.

Key Features: Limited gaming options, standalone establishments, often referred to as slot parlors.

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Description: Comprehensive resorts with expansive casinos, thousands of slot machines, numerous table games, hotel rooms, bars, restaurants, entertainment venues, retail shops, meeting facilities, and recreational amenities.

Key Features: Large-scale operations, diverse offerings, resemble mini cities, common in destinations like Las Vegas

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which may be branded as “Dayclubs” with DJ entertainment and bottle service available in cabanas

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Many leaders have advanced from the lodging or food and beverage sectors.

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Description: Bars and restaurants with fewer than 16 electronic gaming devices, typically bar-top video poker and slot machines.

Key Features: Small-scale operations, focus on electronic gaming, often found in Las Vegas.

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which are an increasingly lucrative part of the casino resort package

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ranging from a few small rooms to the 2.25-million

square-foot Sands expo and Convention Center connected to the Venetian and palazzo hotels

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Description: Casinos located within hotels, smaller in size and ancillary to overall hospitality operations, commonly found in regions like Europe, the Middle East, Africa, and South America.

Key Features: Small-scale facilities, integrated with hotel services, serve as additional amenities for guests.

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A basic understanding of gambling and casino operations is essential for those pursuing a career in this field.

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several casinos have shopping esplanades or even

attached malls (Caesars palace, the Venetian, planet Hollywood)

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For example, some casinos offer rewards for dining, shopping, and even staying at their hotels.

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including lounges but also purpose-built theaters

for Cirque du Soleil and similar spectaculars

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ranging from fast food to gourmet eateries

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Retail services.

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on average, 3,000 hotel rooms

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Food and beverage, entertainment

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Some casinos have also begun tracking and rewarding non-gambling spending to expand the casino's revenue stream.

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Including accommodation

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Working at a casino resort offers diversity

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which accept wagers on horseracing and sporting events

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Most loyalty programs have a tiered reward structure, motivating customers to play more and earn more rewards.

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including twenty-one (blackjack), craps, roulette, baccarat, and carnival games such as three-card poker

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The gambling industry is expected to reach $117.9 billion in revenue by 2015.

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20 of the 30 largest hotels in the world are located in Las Vegas.

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Casinos have thousands of visitors every day depending on their loyalty program to track customer activity. Patrons who want to receive bonuses and other incentives join a casino player's loyalty club.

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Casino resorts are among the most popular hospitality businesses worldwide.

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A successful baccarat player, betting $10,000 a hand over several hours, can receive the full RFB bonus (room, food, beverage).

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For example, small-stakes slot players may receive incentives for discounted or free buffets.

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The value of comps varies; Players with higher productivity will receive higher value lineups.

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Comps are free goods and services offered to casino customers to attract their business, in almost every casino, and any casino “guest” expects to receive comps. Compensation bonuses are provided primarily as service recovery procedures to compensate for customer service or other failures.

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The casino resort : A hospitality buffet

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The casino resort : A hospitality buffet

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Comps: A Usual Part of an Unusual Business 

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Comps: A Usual Part of an Unusual Business 