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Welcome to the Oro Hotel. How may I help you?

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Hi, I'm want to check-in.

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Do you have a reservation?

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Yes, I do.

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Okay. What name is the reservation under?

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Flavio Sanmartin.

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All right, Mr. Sanmartin. Your reservation is for a single non-smoking room. And you're staying for three nights. Is that correct?

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Yes, that's right.

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Perfect. Could you please fill out this form with your details and your signature.

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Sure..... Here you go.

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Thank you. Do you have a credit card, Mr. Sanmartin?

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Yes, here's my VISA card.

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Okay. You're in room 404. Here's your key sir. If you need anything, just dial 0 on your room phone.

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Thank you very much.

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Enjoy your stay.