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Responsible for creating the best (virtual) workshop they've ever been a part of.

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SME in Sessions to guide clients designing their version of "AOP"; Initiate deal team structure; Establish involved client teams

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The role of our team is to ensure that after this session client says "I loved my first experience with you guys and I am looking for similar experience as we onboard on this journey"

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Participant

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Work with the BU S.A."s to understand the strategy, solution/staffing approach, etc..

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Lead and partner with DTO and LOB

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Guide clients to understanding of optimized legal dept from org, talent culture perspective

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Partner with DTO and LOB, Lead on outcomes

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Understand client appetite and current pain points around talent and culture

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Input: benchmark and insights needed to make immersion more personalized

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Ensure the information is crystal clear and that clients understand the process, what's entailed, what's next, etc.

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Client baseline determinations made as basis of estimate for BC

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Ensure client stakeholders understand and buy in to what is happening and why

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SME and Core delivery team; leveraging industry and SBU SMEs and coordinating Deal Team

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Provide input as part of the deal team to the proposal

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Gather data/insights (as part of overall "trojan horse" effort) around org & change

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Benchmarks where needed

Some level of survey/data support? For discussion.

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Equip clients to adopt new processes tech (for scope of the quick start)

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Some level of survey/data support? For discussion.

Enabler with liquid workforce, bid support, etc. throughout.

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Everything that we present to the client is clear, intuitive, digital and unlike anything else they have experienced before. Their experience will be better than experience placing an order on amazon.

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Partner with DTO and LOB, Lead on outcomes

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Interpret the Client data/insights along the broader deal team to identify oppty areas

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Partner with DTO and LOB

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Work closely with the data modeler to validate the opportunity/solution from multiple angles (OC spend, internal resource, workload, productivity, etc.)

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Partner with DTO and LOB, Lead on outcomes

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Validation of 10 basic drivers and initial client CTQs

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Proposal writing and templates
Infra to connect staffing, pricing, scoping, etc.

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Work with client team to collect data (through quick start work) and identify proposal opportunities

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Data/info where requested by team

Enabler with liquid workforce, bid support, etc. throughout.

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Provide input - aligned to the client's specific situation and needs - on D&OC approach

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Do understand the other systems and tools - how they fit into Vantage

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The end result of our responsibility is the client's comments such as "I love how everything UnitedLex has presented to me looks and feels the same, yet the capabilities offered cover all of my practice areas with seamless integration."

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Ensure the proposal isn't painful to read.

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Act as overall solution design authority, for what was scoped, costed, and priced, and the savings

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Feedback loop on data into benchmarking, other needs

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Lead story-teller. Coordinate deal team, and pull in SMEs

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OpEx COE / CIG Engagement

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Ensure alignment with overall account strategy

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Engage and support clients with specific transition changes (org moves/changes, etc.)

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Remain involved at summary level to reengage deal team if future scope is added.

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Ensure we have a very clear understanding of client expectations and a plan to achieve/exceed throughout the process

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Implement project management tool that helps everyone involved get clarity and insights needed to make this right.

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Provide lens of optimization projects that've been done in the past that could apply for a particular Client.

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Initial view to 10 "drivers"

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MSA's are already in place, the focus in this stage is heavily weighted on SOW development

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Slating the personas / user experiences in the tools and in processes

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Engage and equip clients to adopt new ways of working, new technology, etc.

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Support evolution of talent and culture to optimized state

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Feedback mechanisms, ongoing monitoring & measurement

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Configuration Requirements for Services/Catalog

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InfoSec