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1. Listen to what is the matter is about. Acknowledge. 2 way communications.

2. Body Language - Be real and willing to listen. Be positive so that other parties will have a good vibes/positive.

3. Tone of voice - How you respond to the matter. Be careful with the tone of voice. Some people can have miscommunication with their understanding of other parties.

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1. 同事之间的沟通需注意声调和表态

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1. 同事之间的沟通需注意声调和表态
2. 多点包容心、耐心、倾听同事之间的需求并协
3. 学会沟通，而不是排斥他人

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1、笑容不够 ，需要经常微笑。2

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1、笑容不够 ，需要经常微笑。
2、做事情性子着急，需要慢下来节奏。
3、解决问题的能需要改进

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1) be mindful about our body language
2) our tone of voice e.g. smile n sound happy
3) emotions e.g do not talk when you are feeling angry (words can cut)

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- Treat each other with respect and do not be judgemental
- Be understanding and show empathy to one another to create a good relationship
- Look out for one another, read their body language and actions  to see if they are okay or if they are struggling in silence

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1.  Be a good listener
2. Be sensitive with our physical actions
3. Show respect

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1. Show respect and give eye contact while communicating.
2.Acknowledge and respond to the communication.
3.Be a good listener.

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Zam’s 3 strategies on improving her ways of communicating with colleagues 

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Zam’s 3 strategies on improving her ways of communicating with colleagues 

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Trying to empathise with them and ‘putting myself in their shoe’

Avoiding to be sarcastic as much as possible

I’m not approachable

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- Think about what you want to say before speaking
- Respect your colleagues
- Acknowledge their emotion

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1. 与同事相处要礼貌问好。
2. 与同事包容心，一起面对孩子问题进行商讨。
3. 发生一些事情，要面对面的交流沟通解决问题。

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1. Lower my voice intonation as they might feel I am angry with them.
2. Understand the vibes about the person
3. Acknowledge and respond appropriately

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1.不懂得如何与不熟悉的人沟通
· 学会沟通技巧
2. 与人分享时不够自信
· 相信自己可以的，与人分享时更坚定一点
3. 有时候会顾虑太多，迷失了自我
·   多吸取经验，参考他人的建议,时刻自我反思

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1. give better face emotion
2. talk softer
3. think of my colleagues' feeling

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Shane

• through body language
• tone of voice
• response

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1、在同事与你说话时，即使很忙也要停下手中事情，认真倾听，不要让她们等待。
2、眼神交流，及时給予认真的回复。
3、对于不明白的事项，使用请教、感谢的语言，与对方再做确认，把工作完成。

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- Be clear on my needs
- To work on my tone and modulation of my voice
- To work on being more expressive using non verbal cues

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Diyanah
-not to jump to conclusion, i will sigh. I can stop and listen first before making my decision
-high tone when rushing mode. I need to watch out for my gesture and listen and verify
- speak very fast, I need to calm down and speak precise and concise

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1) Choose the right words to convey the message
2) Check on their well-being to maintain a close relationship with them
3) Take note of their mood, body language eg. eye movement, body position before starting a conversation with them

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- I should wait and listen to the conversation before interrupt
- I should ask the question again if I don't understand
- open up and confident

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沟通太过直白
1.学会如何婉转的表达自己的想法
2.顾及她人的感受
3.学会站在她人立场想问题

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1. Soft approach between each other.
2. Understand each other emotional

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1.相互尊重，相互理解，多沟通交流对方的想法。
2.多参与员工活动或者会议，积极发表意见。
3.多合作参与一些活动。

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Janeth
1.Adjust the tone of my voice
2.Should be aware of my words and body language
3. Sometimes I tend to interrupt or jump to conclusion while some one is talking.

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- my tone of voice
- my emotions
- being nutural

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1.  Be more firm to own ideas
2. Learn to accept/reject in a polite manner
3. If colleague is sharing about personal issues, show concern/follow up with them.

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1. Be approachable - good body language
2.Speak nicely - intonation and language
3.Think before you speak - 5Ws and 1H