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Problem solving is about finding new ways to accomplish a task. For instance, completing a project like this one. I could have used a different tool and it would still work. However, it is not only the solution, but the process of finding it. Such process can be a mind-map, notes, refections or just you thinking. The issue can be as complex as achieving peace among countries or as simple as opening a container.

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Authenticity is about how original your solution is. If you look up a YouTube video and copy a solution from there, is is not original. If you think and find a way yourself, the solution is authentic.

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Statistics, graphs and trends from the past are part of History too. Thanks to them we can predict when the next earthquake will occur, or how the currency value will change over-time. If we recognize the trends from the past we can find a lot of solutions for nowadays problems. Obviously we can not just take the ideas from the past - we have to develop them to fit the 21st century conditions.

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Statistics, charts...

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"When we can understand and articulate the roots and sources of a problem, we have a much better chance of solving it."

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There is a lot of ways to solve problems.
One of them, which is quite well-known, is trial and error. It is like crossing out the untrue parts of something until you are left with one option.
Depending on the problem you should choose the correct way of solving. If you were guessing a 50 character password using trial and error, you would probably die before you would find an answer.

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Sometimes it is hard to decide on a way of solving your problem. Below you can find a general procedure for any kind of problem.
1. Identify the problem:
a) what exactly is the problem (skip this step if you are not sure what the problem is - ill defined problem)
b) consider different perspectives
2. Activelistening
a) if the problem is about a group of people - listen to what they have to say and what they expect to get as a solution
b) usually, there is no perfect solution to fit all

c) Take notes of what people say (Take notes through the whole process!)
3. Brainstorm solutions
4. Consider the advantages and disadvantages of your solutions
5. Choose the best solutions based on your evaluation
a) can you mix parts of solutions to make one good one?
6. Applying the solution
a) try to use your solution
b) if something does not work, try a different solution from you ideas

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Seven Steps for Effective Problem Solving in the Workplace

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Problem-solving and decision-making. Ask anyone in the workplace if these activities are part of their day and they answer 'Yes!' But how many of us have had training in problem-solving?

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Defining Authenticity in Historical Problem Solving

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History teacher Rob Hallock continues Sammamish High School’s blog series about the seven key elements for integrating PBL with a description of presenting his students with authentic problems to solve.

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MIT News | Massachusetts Institute of Technology

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School of Humanities, Arts, and Social Sciences

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3 Questions: How history helps us solve today's issues

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Professor Malick Ghachem discusses how historians contribute to problem-solving by identifying the roots and sources of a problem.

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