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Leaflets such as the ones below have been made especially for those with intellectual disabilities, and poor literacy skills. The leaflets contains lots of images and few words, as can be seen in the image on the right.

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Achievements are something that are very much celebrated within the organisation. Two of organisations core values are to encourage service users to partake in their local community and to support service users to develop their skills, talents and interests. So achievements are displayed through imagery in order to motivate others and celebrate success.

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Using visuals to communicate effectively is used quite prominently within the organisation. Below is the notice board that you are faced with upon entering the organisation. It clearly informs all of the service users of the hours that they may attend the service each day. It also has an image of the member of staff that is on duty. Likewise, if any classes or activities are happening, it is displayed on the board. For example, on this particular week the Literacy class was being held on the Monday.