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Lingkod Pag IBIG brand of service, angat sa iba.

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Lingkod Pag IBIG brand of service, angat sa iba.

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To achieve the targets at the same time deliver the best service and establishing an ideal working environment

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To achieve the targets at the same time deliver the best service and establishing an ideal working environment

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To meet our targets if not surpass it while delivering excellent service to our members through the Lingkod Pag-IBIG way

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To meet our targets if not surpass it while delivering excellent service to our members through the Lingkod Pag-IBIG way

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To sustain the amazing team attaining 100% target.

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To sustain the amazing team attaining 100% target.

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To provide support assistance to the branch timely and effectively

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To provide support assistance to the branch timely and effectively

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To assist the Fund in enhancing and protecting its organizational value by providing risk-based and objective assurance, advice, and insight through a structured, systematic and disciplined approach in evaluating processes, internal controls, performance measurements, risk management and governance processes.

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To assist the Fund in enhancing and protecting its organizational value by providing risk-based and objective assurance, advice, and insight through a structured, systematic and disciplined approach in evaluating processes, internal controls, performance measurements, risk management and governance processes.

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to achieve the target or even surpass our targets

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to achieve the target or even surpass our targets

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My division is responsible in giving Short Term Loans to members and returning their savings as mandated... as usual our goal is to give or deal with them  professionally, with integrity, excellent and a satisfied service  to each and member- borrowers that comes our offic..

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My division is responsible in giving Short Term Loans to members and returning their savings as mandated... as usual our goal is to give or deal with them  professionally, with integrity, excellent and a satisfied service  to each and member- borrowers that comes our offic..

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To provide technical support to core processes in the implementation of plans and strategies, programs and policies related to NCR North achievement of it's goals.

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Meet the Fund's financial obligations as well as administrative and operational requirements.

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Meet the Fund's financial obligations as well as administrative and operational requirements.

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To provide a single point of contact for all IT related incidents and requests 

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To provide a single point of contact for all IT related incidents and requests 

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To resolve or fulfill IT requests and incidents requiring first level resolution or fulfillment

To perform batch processes in behalf of operations

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To meet the targets and produce desirable results.

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To ensure that the funds are effectively and efficiently managed and monitored

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To ensure that the funds are effectively and efficiently managed and monitored

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to ensure uniform implementation of policies and procedures, and OUs complied with the Management directives to reach their targets.

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to ensure uniform implementation of policies and procedures, and OUs complied with the Management directives to reach their targets.

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efficient resolution of members' concerns via all contact points of engagement (voice and non-voice [email & chat]) with a service delivery aligned with the Lingkod Pag-IBIG 

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efficient resolution of members' concerns via all contact points of engagement (voice and non-voice [email & chat]) with a service delivery aligned with the Lingkod Pag-IBIG 

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To achieve the targets within the standard processing time

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To achieve the targets within the standard processing time

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The goal of our unit is to be efficient, accurate and on time response to the needs of the employees.

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To monitor and measure customer feedback for the continual improvement of Lingkod Pag-IBIG service delivery

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To monitor and measure customer feedback for the continual improvement of Lingkod Pag-IBIG service delivery

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To be able to execute Plan & optimize income

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To be able to execute Plan & optimize income

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To convert non performing loans to become performing/current

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To convert non performing loans to become performing/current

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attain target, delivery of support services on time

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To be able to give the right support services to the operating units/employees under our TAS at the right time

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To be able to give the right support services to the operating units/employees under our TAS at the right time

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To deliver adequate support services at the right time

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To deliver adequate support services at the right time

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efficient resolution of members' concerns 

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efficient resolution of members' concerns 

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TO PROVIDE ACCURATE AND TIMELY DATA FOR QUALITY SERVICE. 

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TO PROVIDE ACCURATE AND TIMELY DATA FOR QUALITY SERVICE. 