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Analyse the benefits to NEXT of training all its employees. (6)

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Analyse the benefits to NEXT of training all its employees. (6)

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Complete the 1st paragraph for 3 marks.
AO2 and AO3
Use information from the context to gain AO2 marks.
Provide a logical chain of reasoning for AO3 marks.

Complete the 2nd paragraph for 3 marks.
AO2 and AO3
Use information from the context to gain AO2 marks.
Provide a logical chain of reasoning for AO3 marks.

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Training can be defined as:
The process of increasing the knowledge and skills of the workforce to enable them to perform their jobs effectively
Training is, therefore, a process whereby an individual acquires job-related skills and knowledge.

Training costs can be significant in any business. However, many employers are prepared to incur these costs because they expect their business to benefit from employees' development and progress.

Training takes place at various points and places in a business. Commonly, training is required to:

Support new employees ("induction training")

Improve productivity

Increase marketing effectiveness

Support higher standards of customer service and production quality

Introduction of new technology, systems or other change

Address changes in legislation

Support employee progression and promotion

Effective training has the potential to provide a range of benefits for a business:

Higher quality

Better productivity

Improved motivation - through greater empowerment

More flexibility through better skills

Less supervision required (cost saving in supervision)

Better recruitment and employee retention

Easier to implement change in the business

Effective training starts with a "training strategy". The three stages of a training strategy are:

Identify the skills and abilities needed by employees

Draw up an action plan to show how investment in training and development will help meet business goals and objectives

Implement the plan, monitoring progress and training effectiveness

Given the costs involved, you might not be surprised to learn that many businesses do not invest enough in training.

Some firms don't invest anything in training! Here are the most common reasons for under-investment in training:

They fear employees will be poached by competitors (who will then benefit from the training)

A desire to minimise short-term costs

They cannot make a justifiable investment case

Training takes time to have the desired effect - management are impatient!

Sometimes the benefits of training are more intangible (e.g. morale) than tangible - so they are harder to measure

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Introduction to Training Employees (GCSE) | tutor2u Business

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Training can be defined as: The process of increasing the knowledge and skills of the workforce to enable them to perform their jobs effectively Training is, therefore, a process whereby an individual acquires job-related skills and knowledge. Training costs can be significant in any business.

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NEXT is a well-known clothing retailer that operates in 70 countries and employs over 43,000 employees. Since NEXT commenced trading it has introduced many other products to its range such as home interiors, flowers and a wedding list service. In 1999 NEXT launched its own online shopping platform, enabling customers to purchase its products where ever they live. It continues to improve its customer service by introducing new initiatives such as next day delivery. NEXT mainly uses its own factories for production. However, it does purchase some clothes such as ladies dresses from Turkish factories.