# data[].attributes.body
Arrival Time - 11AM

I began my first day of internship with a warm welcome by office staff.

Tasks/Activities:

Orientation session with HR that covered the agency's policies, procedures, and safety guidelines.

Met with supervisor to discuss internship goals and expectations.

Shadowed senior travel agent, observed booking process.

Attended team meeting on upcoming travel packages.

DEPARTURE TIME : 6 PM

# data[].attributes.body
Arrival Time - 9.30 AM

Tasks :

Learn the procedure for scanning documents.

Understand the filing system and process for organizing documents in the PV system.

Ensure all documents are accurately scanned, saved, and organized.

Activities:

Morning:

Training Session:

Attended a brief training session on the use of the office scanner.

Learned the types of documents that need to be scanned and filed.

Reviewed the naming conventions and file organization structure used in the PV system.

Scanning Practice:

Practiced scanning a few sample documents to familiarize with the scanner settings and functions.

Ensured proper resolution and file format settings (e.g., PDF, high resolution).

Afternoon:

Document Scanning:

Collected a batch of documents that needed to be scanned (e.g., travel itineraries, client agreements, invoices).

Scanned each document, checking for clarity and completeness.

Named each scanned file according to the established naming conventions.

Filing in PV System:

Logged into the PV system.

Created folders and subfolders as needed to organize the scanned documents.

Filing the scanned documents to the appropriate folders in the PV system.

Checked the file organization to ensure everything was correctly placed and easily retrievable.

Reflections:

Scanning Process:

The training session was helpful in understanding the scanner's functions and best practices for document clarity.

Initial challenges included adjusting the settings for optimal scanning quality and ensuring no pages were missed.

Filing in PV System:

The naming conventions and file organization structure were clear and logical, making the filing process straightforward.

Ensured that all documents were properly named and placed in the correct folders to maintain order and accessibility.

Found that breaking the task into smaller batches helped manage the workload effectively.

DEPARTURE TIME : 6 PM

# data[].attributes.body
Greetings,

My name is Harini Harikrishnan, (H20A1921), and I am currently in my final year pursuing a Bachelor of Entrepreneurship (Tourism) at University Malaysia Kelantan. I am currently undergoing a 16-week internship at Key Term Holidays, a travel agency. I am confident that this internship will provide me with valuable insights into the tourism industry and enhance my understanding of management practices. During this internship, I aim to acquire new ideas, knowledge, and hone my skills in both tourism and management. I am prepared to apply the skills and knowledge acquired during my academic studies to contribute effectively to the development of my internship placement.

# data[].attributes.body
Intern Name: HARINI A/P HARIKRISHNAN

Supervisor: MS DEELASHINY

Department/Team: INBOUND ASSIGNMENT

# data[].attributes.body
Arrival Time - 9.30 AM

Advanced Scanning and Filing

Tasks :

Improve speed and efficiency in scanning and filing documents.

Ensure all documents are accurately named and correctly filed in the PV system.

Handle a larger batch of documents and maintain organization.

Activities:

Morning:

Review and Setup:

Reviewed feedback from the previous day's scanning and filing activities.

Set up the scanner with the necessary settings for optimal quality (e.g., resolution, color/greyscale).

Prepare checklist to ensure all steps are followed during the scanning and filing process.

Midday:

Document Scanning:

Scanned each document in batches, ensuring clarity and completeness.

Monitored scanner performance to avoid any technical issues and re-scanned any unclear documents.

Named each scanned file according to the established naming conventions immediately after scanning.

Afternoon:

Filing in PV System:

Logged into the PV system and organized the digital folders for the day's batch of documents.

Uploaded the scanned documents to the appropriate folders in the PV system.

Ensured each document was correctly placed and easily retrievable based on the naming conventions.

Areas for Improvement:

Continue to improve speed without compromising accuracy.

Develop a routine to periodically review and update the filing system for optimal organization.

Goals for Tomorrow:

Seek feedback from the supervisor on the efficiency and accuracy of the scanned and filed documents.

Continue refining the scanning and filing process to achieve greater efficiency and organization.

DEPARTURE TIME : 6 PM

# data[].attributes.body
Arrival Time - 9.30 AM

Morning and Afternoon Session: Meeting inbound assignment and Improving Company Website

Goals:

Gain an understanding of the inbound assignment team’s roles and responsibilities.

Familiarize with the workflow and key processes.

Participating in a meeting to discuss website improvements.

Contribute ideas to enhance the company's online presence.

Activities:

Website Improvement Ideas:

Proposed ideas aligned with enhancing user experience and achieving business goals.

Considered how improvements could align with the company's branding and marketing strategies.

Recognized the iterative nature of website development and the need for continuous improvement.

Areas for Further Development:

Gain more technical knowledge in web design and development tools.

Explore user testing and analytics to inform website improvement decisions.

Practice presenting ideas effectively in future meetings and collaborative settings.

Stress and Pressure

Challenge:

Handling the stress and pressure of meeting deadlines and ensuring smooth operations.

Solution:

Practice stress management techniques such as deep breathing, meditation, or short breaks.

DEPARTURE TIME : 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Updating Excel Sheet Transporters for 7 Days

Goals:

Gain proficiency in updating Excel sheets specifically for managing transporter details.

Understand the importance of accurate data entry and organization in transport logistics.

Familiarize myself with the Excel functions and templates used in the travel agency.

Activities:

Introduction to Excel for Transporters:

Received training on the Excel spreadsheet used for managing transporter information.

Learned about the structure of the spreadsheet, including columns for transporter names, contact details, vehicle types, availability, and rates.

Discussed the importance of maintaining updated records for efficient transport logistics.

Data Entry Practice:

Practiced entering transporter details into the Excel spreadsheet.

Ensured accuracy in entering information such as transporter names, contact numbers, vehicle types (e.g., sedan, minivan), and rates per trip or per day.

Used formatting techniques (e.g., conditional formatting for highlighting availability) to improve readability and usability.

Managing Multiple Tasks

Challenge:

Handling various tasks simultaneously, leading to feeling overwhelmed and stressed.

Difficulty in prioritizing tasks effectively.

Solution:

Create a daily schedule or to-do list to organize tasks based on priority and deadlines.

Seek guidance from supervisors on task prioritization and workload management.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Inbound Assignment - Tickets, Hotel, Restaurant, Guide, Transporter

Goals:

Gain understanding of handling inbound assignment tasks including ticketing, hotel bookings, restaurant reservations, guide arrangements, and transport logistics.

Learn about the procedures and systems used in the travel agency for these tasks.

Familiarize myself with customer preferences and service standards in each area.

Activities:

Introduction to Ticketing:

Attended a session on ticketing procedures for inbound clients.

Learned about different types of tickets (flights, bus,tours, etc.) and booking processes.

Observed how to handle ticket modifications and cancellations.

Hotel Bookings:

Discussed the process of hotel bookings for inbound travelers.

Reviewed the criteria for selecting hotels based on client preferences and budget.

Restaurant Reservations:

Studied the procedures for making restaurant reservations.

Learned about popular dining options and cuisines preferred by inbound travelers.

Guide and Transport Arrangements:

Participated in a session on arranging guides for sightseeing tours.

Discussed the qualities of a good tour guide and customer satisfaction.

Explored transport options (e.g., private cars, public transport) and booking procedures.

DEPARTURE TIME : 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Requesting Tickets and Meals for 7 Days

Goals:

Request tickets and arrange meals for inbound travelers for a 7-day period.

Ensure accurate coordination with airlines, coach services ,attraction tickets and restaurants.

Learn the process of scheduling and confirming travel and dining arrangements.

Activities:

Ticket Request Process:

Reviewed upcoming travel schedules and client itineraries.

Identified ticket requirements (flights, coach, attraction ticket) based on client preferences and schedules.

Initiated ticket requests with relevant travel booking systems.

Meal Arrangements:

Contacted preferred restaurants and dining venues.

Booked meals based on client dietary preferences and cultural considerations.

Coordinated meal timings with travel schedules to ensure seamless experiences.

Afternoon Session:

Confirmation and Coordination:

Followed up on ticket requests to ensure timely confirmation and issuance.

Verified meal bookings to confirm availability and special requests.

Communicated with inbound travelers or their agents to update them on arrangements.

Goals for Tomorrow:

Monitor ticket and meal confirmations for upcoming travel dates.

Seek feedback from supervisors on today’s bookings and identify areas for improvement.

Continue learning about other aspects of inbound assignment to broaden skills and knowledge.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Monitoring Guest Dashboard

Goals:

Understand how to monitor and manage the guest dashboard.

Learn to track and update guest information and status in real-time.

Ensure all guest-related activities and requests are accurately logged and managed.

Activities:

Introduction to Guest Dashboard:

Attended an orientation session on the guest dashboard system.

Learned about the features and functionalities of the dashboard, including real-time updates and notifications.

Reviewed the types of guest information tracked, such as booking details, preferences, and special requests.

Initial Monitoring:

Logged into the guest dashboard and familiarized myself with the interface.

Observed how guest information is displayed and updated in real-time.

Monitored incoming notifications and alerts related to guest activities and requests.

Afternoon Session:

Data Entry and Updates:

Entered new guest information into the dashboard, including arrival times, booking confirmations, and special requests.

Updated existing guest records with recent activities and changes.

Ensured all information was accurate and up-to-date to facilitate smooth operations.

Coordination with Teams:

Communicated with different departments (e.g., ticketing, hotel booking, transport) to verify and update guest information.

Ensured all relevant departments were informed of any changes or updates to guest schedules and requests.

Goals for Tomorrow:

Continue monitoring the guest dashboard and updating information as needed.

Handling Client Complaints and Issues

Challenge:

Managing client complaints and resolving issues in a timely and satisfactory manner.

Solution:

Develop strong problem-solving and customer service skills.

Listen actively to clients' concerns and empathize with their situation.

Work closely with the team to find appropriate solutions and keep clients informed throughout the process.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Setting Time Reminders to Call Drivers and Check Pickups

Goals:

Set up time reminders to call drivers and ensure timely pickups for guests.

Learn the importance of communication and follow-up in transporters

Ensure all guest pickups are completed as scheduled and address any issues promptly.

Activities:

Introduction to Pickup Monitoring:

Attended a briefing on the importance of monitoring guest pickups and communicating with drivers.

Reviewed the daily schedule of guest pickups and driver assignments.

Setting Up Reminders:

Used the calendar to set up reminders for calling drivers.

Created reminders for each scheduled pickup, ensuring sufficient time before and after the scheduled pickup time.

Coordinated with the transport team to confirm driver assignments and contact details.

Calling Drivers:

Followed the set reminders to call drivers at the designated times.

Confirmed with drivers that they had completed the pickups as scheduled.

Recorded the status of each pickup in the tracking system, noting any delays or issues.

Goals for Tomorrow:

Continue monitoring pickups and setting reminders for driver follow-ups.

Seek feedback from supervisors on today's pickup monitoring and identify areas for improvement.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Assigning Transporters for Guests

Goals:

Learn the process of assigning transporters for guests.

Ensure each guest is matched with an appropriate transporter based on their itinerary and preferences.

Activities:

Introduction to Transporter Assignment:

Attended a briefing on the transporter assignment process.

Reviewed the criteria for selecting transporters, including vehicle type, availability, and guest preferences.

Familiarized myself with the list of available transporters and their contact details.

Assigning Transporters:

Matched guests with appropriate transporters based on their arrival times, destinations, and special requests.

Confirmation and Coordination:

Followed up with transporters to confirm assignments and ensure they had all the necessary details.

Updated guests on their transporter details, including contact information and vehicle descriptions.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Updating Excel Sheet for Transporters, Ticket Requests, Meal Requests, and Pending Itineraries

Activities:

Updating Transporter Information:

Entered new transporter details into the Excel sheet, including contact information, vehicle types, and availability.

Updated existing records with recent changes or new information.

Logging Ticket Requests:

Reviewed the list of upcoming guest itineraries to identify ticketing needs.

Entered ticket request details into the Excel sheet, including guest names, travel dates, and ticket types (e.g., flight, coach).

Followed up with the ticketing department to confirm and update the status of each request.

Recording Meal Requests:

Contacted guests or their representatives to confirm meal preferences and dietary restrictions.

Logged meal request details into the Excel sheet, specifying restaurant names, meal types, and special instructions.

Listing Pending Itineraries:

Compiled a list of pending itineraries that required further action or confirmation.

Set reminders to follow up on pending tasks and ensure timely completion.

Learning and Adapting to New Systems

Challenge:

Difficulty in quickly learning and adapting to new software, tools, and processes used in the travel agency.

Solution:

Take advantage of training sessions and resources provided by the agency.

Practice using the systems regularly to become more comfortable and efficient.

Ask for help from colleagues or supervisors when encountering difficulties.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Detailed Schedule and Activities

Goals:

Familiarize with various daily tasks in the inbound assignment department.

Ensure timely and accurate updates of transport, ticket, meal requests, and itinerary details for 7 days.

Activities:

10:00 - 10:30 AM: Pickup Checking

Checked the status of guest pickups with drivers.

Confirmed that all scheduled pickups were completed on time.

10:30 AM - 12:00 PM: Counter Check 7 Days Dashboard Assignment

Reviewed the guest dashboard for upcoming 7 days to identify any discrepancies or updates needed.

Verified guest details, arrival times, and special requests.

Coordinated with the team to address any issues found during the check.

12:00 - 1:00 PM: Transportation Update

Updated the Excel sheet with new and existing transporter details.

Communicated with transporters to confirm their schedules and any special instructions.

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

Organized and cleaned the workspace to maintain a tidy and efficient environment.

3:00 - 4:00 PM: Missing Itinerary and Pending Items with Selva

Met with Selva to review and address missing itineraries and pending items.

Listed down all pending itineraries and identified actions needed for each.

4:00 - 4:20 PM: Ticket Request

Followed up with the ticketing department to confirm and update the status of existing requests.

Ensured all ticket requests were processed

4:20 - 4:30 PM: Meal Request

Coordinated with restaurants to confirm meal arrangements.

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

Reviewed the guest list for the next day’s arrivals.

Confirmed all arrangements and special requests for arriving guests.

5:00 - 5:30 PM: Share Coach Ticket and Contact Number to Transporters

Shared coach ticket details and transporter contact numbers with the transport team.

Ensured all information was accurate and promptly communicated.

5:30 - 6:00 PM: Recheck Next Day Dashboard

Conducted a final check of the guest dashboard for the next day's activities.

Verified all entries were accurate and up-to-date.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Detailed Schedule

Activities:

10:00 - 10:30 AM: Pickup Checking

Checked the status of guest pickups with drivers.

Confirmed that all scheduled pickups were completed on time.

10:30 AM - 12:00 PM: Counter Check 7D Assingment

Reviewed the guest dashboard for upcoming 7 days to identify any discrepancies or updates needed.

Verified guest details, arrival times, and special requests.

12:00 - 1:00 PM: Transportation Update

Updated the Excel sheet with new and existing transporter details.

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

Organized and cleaned the workspace to maintain a tidy and efficient environment.

3:00 - 4:00 PM: Listout Pending Items with Selva

Listed down all pending itineraries and identified actions needed for each.

4:00 - 4:20 PM: Ticket Request

Followed up with the ticketing department to confirm and update the status of existing requests.

Ensured all ticket requests were processed

4:20 - 4:30 PM: Meal Request

Coordinated with restaurants to confirm meal arrangements.

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

Reviewed the guest list for the next day’s arrivals.

5:00 - 5:30 PM: Share Ticket and Number to Transporters

Shared coach ticket details and transporter contact numbers with the transport team.

Ensured all information was accurate and promptly communicated.

5:30 - 6:00 PM: Recheck Next Day Dashboard

Conducted a final check of the guest dashboard for the next day's activities.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Detailed Schedule

Activities:

10:00 - 10:30 AM: Pickup Checking

Checked the status of guest pickups with drivers.

Confirmed that all scheduled pickups were completed on time.

10:30 AM - 12:00 PM: Counter Check 7D Assingment

Reviewed the guest dashboard for upcoming 7 days to identify any discrepancies or updates needed.

Verified guest details, arrival times, and special requests.

12:00 - 1:00 PM: Transportation Update

Updated the Excel sheet with new and existing transporter details.

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

Organized and cleaned the workspace to maintain a tidy and efficient environment.

3:00 - 4:00 PM: Listout Pending Items with Selva

Listed down all pending itineraries and identified actions needed for each.

4:00 - 4:20 PM: Ticket Request

Followed up with the ticketing department to confirm and update the status of existing requests.

Ensured all ticket requests were processed

4:20 - 4:30 PM: Meal Request

Coordinated with restaurants to confirm meal arrangements.

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

Reviewed the guest list for the next day’s arrivals.

5:00 - 5:30 PM: Share Ticket and Number to Transporters

Shared coach ticket details and transporter contact numbers with the transport team.

Ensured all information was accurate and promptly communicated.

5:30 - 6:00 PM: Recheck Next Day Dashboard

Conducted a final check of the guest dashboard for the next day's activities.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Detailed Schedule

Activities:

10:00 - 10:30 AM: Pickup Checking

Checked the status of guest pickups with drivers.

Confirmed that all scheduled pickups were completed on time.

10:30 AM - 12:00 PM: Counter Check 7D Assingment

Reviewed the guest dashboard for upcoming 7 days to identify any discrepancies or updates needed.

Verified guest details, arrival times, and special requests.

12:00 - 1:00 PM: Transportation Update

Updated the Excel sheet with new and existing guest details.

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

Organized and cleaned the workspace to maintain a tidy and efficient environment.

3:00 - 4:00 PM: Listout Pending Items with Selva

Listed down all pending itineraries and identified actions needed for each.

4:00 - 4:20 PM: Ticket Request

Followed up with the ticketing department to confirm and update the status of existing requests.

Ensured all ticket requests were processed

4:20 - 4:30 PM: Meal Request

Coordinated with restaurants to confirm meal arrangements.

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

Reviewed the guest list for the next day’s arrivals.

5:00 - 5:30 PM: Share Ticket and Number to Transporters

Shared coach ticket details and transporter contact numbers with the transport team.

Ensured all information was accurate and promptly communicated.

5:30 - 6:00 PM: Recheck Next Day Dashboard

Conducted a final check of the guest dashboard for the next day's activities.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Goals:

Highlight and differentiate categories such as arrivals, departures, tickets, and meals for clear visualization.

Activities:

Printing the Dashboard:

Accessed the guest dashboard system.

Generated and printed a summary of the day’s activities and schedules.

Highlighting Categories:

Used different colored markers to highlight:

Arrivals: Marked in yellow for easy identification.

Departures: Marked in orange to denote departure times.

Tickets: Highlighted in pink to signify ticketing information.

Meals: Marked in blue to indicate meal preferences and arrangements.

Goals for Tomorrow:

Apply feedback received to enhance future dashboard presentations.

Explore additional ways to improve data management and presentation skills.

Data Accuracy and Management

Challenge:

Ensuring all data entered into systems (e.g., guest details, itineraries) is accurate and up-to-date.

Managing large volumes of data and avoiding errors.

Solution:

Double-check all entries and use data validation tools to minimize errors.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

Checked the status of guest pickups with drivers.

10:30 AM - 12:00 PM: Counter Check 7D Assignment

Verified guest details, arrival times, and special requests 7 days

12:00 - 1:00 PM: Transportation Update

Updated the Excel sheet with new and existing guest details.

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

Organized and cleaned the workspace to maintain a tidy and efficient environment.

3:00 - 4:00 PM: Listout Pending Items with Selva

Listed down all pending itineraries

4:00 - 4:20 PM: Ticket Request

Ensured all ticket requests were purchased and upload

4:20 - 4:30 PM: Meal Request

Coordinated with restaurants to confirm meal arrangements.

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

Reviewed the guest list for the next day’s arrivals.

5:00 - 5:30 PM: Share Ticket and Number to Transporters

Shared coach ticket details and transporter contact numbers with the transport team.

5:30 - 6:00 PM: Recheck Next Day Dashboard

Conducted a final check of the guest dashboard for the next day's activities.

Departure Time - 6PM

# data[].attributes.body
PUBLIC HOLIDAY (HARI RAYA)

# data[].attributes.body
PUBLIC HOLIDAY (HARI RAYA)

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

Checked the status of guest pickups with drivers.

10:30 AM - 12:00 PM: Counter Check 7D Assignment

Verified guest details, arrival times, and special requests 7 days

12:00 - 1:00 PM: Transportation Update

Updated the Excel sheet with new and existing guest details.

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

Organized and cleaned the workspace to maintain a tidy and efficient environment.

3:00 - 4:00 PM: Listout Pending Items with Selva

Listed down all pending itineraries

4:00 - 4:20 PM: Ticket Request

Ensured all ticket requests were purchased and upload

4:20 - 4:30 PM: Meal Request

Coordinated with restaurants to confirm meal arrangements.

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

Reviewed the guest list for the next day’s arrivals.

5:00 - 5:30 PM: Share Ticket and Number to Transporters

Shared coach ticket details and transporter contact numbers with the transport team.

5:30 - 6:00 PM: Recheck Next Day Dashboard

Conducted a final check of the guest dashboard for the next day's activities.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Dealing with Last-Minute Changes

Challenge:

Handling unexpected changes or cancellations in itineraries, transportation, or accommodations.

Solution:

Develop flexibility and adaptability to manage last-minute changes.

Create contingency plans for common issues and maintain a list of alternative options (e.g., backup hotels, transport services).

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Maintaining Professionalism

Challenge:

Upholding a professional demeanor in all interactions, especially under pressure.

Solution:

Practice professional communication and behavior at all times, even in challenging situations.

Learn from observing experienced colleagues who handle difficult situations well.

Develop emotional intelligence to manage stress and maintain composure.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
OFF DAY (PRAYERS)

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Building Client Relationships

Challenge: Establishing and maintaining positive relationships with clients is crucial for repeat business and referrals.

Solution:

Personalized Service: Focus on providing exceptional customer service and personalized attention. Remember details about clients’ preferences and needs.

Follow-Up: Follow up with clients after their trips to gather feedback and show appreciation. This can lead to valuable insights and foster loyalty.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
PUBLIC HOLIDAY ( LABOUR DAY )

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Updating Driver Details in Dashboard

Goals:

Learn to update and maintain driver details in the dashboard system.

Ensure accuracy and completeness of driver information for guest transportation.

Activities:

Updating Driver Details:

Entered new driver details into the dashboard system, including contact information, vehicle types, and availability.

Verified and updated existing driver records with any recent changes or new information.

Coordination with Transportation Team:

Communicated with the transportation team to confirm driver assignments for upcoming guest transfers.

Team Coordination:

Developed skills in coordinating driver assignments and managing last-minute changes or updates.

Goals for Tomorrow:

Continue updating driver details and coordinating with the transportation team.

Seek feedback from supervisors on today's updates and identify areas for improvement.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

Learning About Other Agents and Fixed Departure Assignments

Goals:

Understand the roles and responsibilities of other agents in the inbound assignment department.

Learn about fixed departure assignments and their management.

Activities:

Morning Session:

Introduction to Other Agents:

Attended an introductory session about the various agents working in the inbound assignment department.

Learned about their specific roles and how they contribute to the overall operations of the travel agency.

Understood the importance of effective communication and coordination among agents.

Overview of Fixed Departure Assignments:

Received an overview of fixed departure assignments, including their significance and how they are planned and managed.

Learned about the key elements of fixed departures, such as dates, destinations, and itinerary details.

Afternoon Session:

Learning the Processes:

Observed and learned the processes involved in coordinating with other agents for fixed departure assignments.

Familiarized with the tools and software used for managing fixed departure assignments.

Goals for Tomorrow:

Continue working on fixed departure assignments and other tasks in the inbound assignment department.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Managing Seasonal Variations

Challenge: Adapting to the fluctuating workload during peak and off-peak seasons can be challenging.

Solution:

Advance Planning: Plan and prepare for peak seasons by organizing resources and scheduling tasks in advance. Ensure you have the necessary staff and supplies to handle increased demand.

Efficient Scheduling: Use efficient scheduling techniques to balance workloads and prevent burnout during busy periods.

Off-Peak Activities: Use off-peak times to catch up on training, process improvements, and administrative tasks.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
OFF DAY (EMERGENCY LEAVE )

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
HALDAY (WESAK DAY)

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Managing Work-Life Balance

Challenge: Balancing work responsibilities with personal life can be difficult, especially during peak seasons.

Solution:

Set Boundaries: Set clear boundaries between work and personal life. Avoid taking work home whenever possible.

Departure Time - 6PM

# data[].attributes.body
OFF DAY ( HEALTH ISSUE )

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Handling Difficult Clients

Challenge: Managing interactions with difficult or demanding clients.

Solution:

Patience and Empathy: Practice patience and empathy when dealing with difficult clients. Understand their perspective and concerns.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Environmental and Sustainability Practices

Challenge: Incorporating environmental and sustainability practices into travel planning.

Solution:

Sustainable Options: Offer clients sustainable travel options, such as eco-friendly accommodations and transportation.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
OFFDAY (RAYA HAJI)

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Emergency Management

Challenge: Handling emergencies and unexpected situations during client travels.

Solution:

Emergency Protocols: Establish clear emergency protocols and ensure all team members are familiar with them.

24/7 Support: Provide 24/7 support for clients to address emergencies promptly

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Adapting to Client Preferences

Challenge: Adapting services to meet diverse client preferences and expectations.

Solution:

Client Profiling: Create detailed client profiles to understand their preferences, interests, and needs.

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.body
Arrival Time - 9.30 AM

10:00AM - 10:30 AM: Pickup Checking

10:30 AM - 12:00 PM: Counter Check 7D Assignment

12:00 - 1:00 PM: Transportation Update

1:00 - 2:00 PM: Lunch Break

2:30 - 3:00 PM: Cleaning

3:00 - 4:00 PM: Listout Pending Items with Selva

4:00 - 4:20 PM: Ticket Request

4:20 - 4:30 PM: Meal Request

4:30 - 5:00 PM: Chat for Tomorrow's Arrivals

5:00 - 5:30 PM: Share Ticket and Number to Transporters

5:30 - 6:00 PM: Recheck Next Day Dashboard

Departure Time - 6PM

# data[].attributes.headline
STUDENT PERFORMANCE EVALUATION ( SUPERVISOR INDUSTRY )

# data[].attributes.subject
STUDENT PERFORMANCE EVALUATION ( SUPERVISOR INDUSTRY )