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'Be different when you need to be otherwise be the same'

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'Be different when you need to be otherwise be the same'

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Dont use the word digital - its about business transformation/change 

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Dont use the word digital - its about business transformation/change 

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How to sell the benefits of a transformation project

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How to sell the benefits of a transformation project

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Technical debt - how to move legacy systems

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Technical debt - how to move legacy systems

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Dont just lift and shift the products

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Its all about collaboration and shared ownership

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Its all about collaboration and shared ownership

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There needs to be an equality between professional services and schools/factulties

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Before any approval is given to the creation of a business case, Greenwich undertake a discover stage where they assess cost, readiness, need for change etc

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Having specific products groups to oversee and deliver governance around specific functions e.g. Cloud, TEL, Academic

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Decisions are being made by committees (academic) about systems changes that they do not have authority to change. Too many stakeholders.

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How do you link up the committee structure to business functions

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How do you link up the committee structure to business functions

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Getting support from my line manager has been key in finding spaces where I can share what I've been working on. It feels like it's been a slow process but I feel it would be non-existent without this support. Support from management is vital.

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Good Leadership at VC level or is insightful leadership that is needed?

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Good Leadership at VC level or is insightful leadership that is needed?

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Build and us se formal and informal networks, people in this groups can quite often become friends and be a safe place to share and exchange ideas.

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both internally and externally

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Work with other departments who support similar services to create your own table and get support.

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Shouting about our success to gain support and influence

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You need to take the opportunities for change that emerge from crisis

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How do you get VC's to buy in to Digital Transformation.

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How do you get VC's to buy in to Digital Transformation.

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How do you really get the senior influencers to join the conversation?

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Build trust - positive cycle

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Lack of understanding of what we have expertise on, areas where we have something useful to say or contribute

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There is a tendency in the post-pandemic to snapback to previous practice. How do you avoid this.

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I feel I have recognised oversight of areas  that are traditionally and clearly in my remit - currently running a VLE review and tender

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Despite now being a team of three the department has grown organically and we do have influence with senior management -its now about what does the process look like

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Excellent agile working, performing under pressure, helping the business survive. Recognition of the importance of IT/Digital.

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It is a challenge in a large University with devolved budgets in a red brick university to get a single central approach.

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While we manage majority of the changes, people can request change to different departments such as IT directly.

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There has recently been a lot of change so I often am unclear what the 'bigger' picture is so feel very reactive and it's difficult for me to plan forward as I feel I'm always waiting to find out what strategies have been written and what the plan is going forward organisationally

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to discuss and gain cross institutional buy in when the structures are not there. Academic structure exists, but not sure the central services one does in our university.

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As before the pandemic) and losing some of the momentum we gained (old habits)

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We are a separate entity that sits within the degree delivery, supporting those teams. We don't own systems but support change of systems and processes.

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Examples of best practice from across the sector - endorsed by VCs and business leaders

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Examples of best practice from across the sector - endorsed by VCs and business leaders

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Do you feel empowered to contribute actively to conversations in the moment?

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Do you feel empowered to contribute actively to conversations in the moment?