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Yes

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Helping learners understand the learning platforms like Lms,login process,familiarisation with the online learning

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Academic Support

Technical Support

Administrative support

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pedagogical support

technical support

pastoral support

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Purpose.it serves multiple purpose

Components

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Timely instructor feedback on assignment

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Logging into learning management system version andnavigation

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Logging into learning management system version andnavigation

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key concepts captured in module 2,some of them are;

learning management system

pastorial support

technical support

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On pedagogical support,we have:-assessments,quizzes, discussion forums and eportfolio 

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On pedagogical support,we have:-assessments,quizzes, discussion forums and eportfolio 

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Technical in pedagogical support

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pasttoral care

technical support

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Online assessments ie using quizzes ,Kahoot

Synchronous learning where training is self paced.

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We should see, be in the learner's Shoes understand, and express understanding to help the learner solve problems rather than pity themselves

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Modes of ensuring online learner support.

1. Pedagogical support

2. Technical support

3. Pastoral care.

In pedagogical support there are four levels of pedagogical support

2. Technical support where there is three aspects

I also learn about pastoral care.

Meaning of empathy, elements of empathy.

Challenges encountered in online course

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Pedagogical support

Technical support

Pastoral care

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Developing the lms

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Pedagogical support

Technical support

Pastoral care

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Pedagogical support -this is one of the modes of online learning which supports online learners  which includes giving clear course instructions. 

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Pedagogical support -this is one of the modes of online learning which supports online learners  which includes giving clear course instructions. 

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how to support online learners through; pedagogical support,technical support and pastoral care

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I learnt about pedagogical support systems 

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I learnt about pedagogical support systems 

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Technical support

Administrative support

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It helps in supporting  programs. This is whereby you don't  need to go to attend a traditional classrom

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It helps in supporting  programs. This is whereby you don't  need to go to attend a traditional classrom

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pastoral support

technical support

pedagogical support

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pedagogical support ...how to develop online user support system

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Pedagogical support includes:

Course level,

Course items

Assessments

Support contacts

Course feedback

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Technical support

*Technical user guides

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ONLINE LEARNER USER SUPPORT is to provide a timely, accessible and effective assistance to students in an online learning environment to ensure a smooth and successful learning experience.

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These are forms of guidance,resource and assistance provided to enhance teaching practices

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Pastrol support

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learning that supports blended learning mostly online platform

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learning that supports blended learning mostly online platform

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pedagogical and pastoral support.

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Technical support

Pastoral support

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online learner user support  .The key aspects 

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online learner user support  .The key aspects 

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Key concept captured in module 2 some are; 

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Key concept captured in module 2 some are; 

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Pedagogical support

Technical support

Pastoral support

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Modes of ensuring online learner support

1 pedagogical support

2 technical support

3 pastoral care

In pedagogical support there are four levels of ;

Course level

Course items

Assessment

Support contact

2. Technical support

There are three aspects in it that is: platform navigation guide

Technical user guide

Learner activity completion guide.

3. Pastoral care

I learnt the meaning of empathy, elements of empathy and the meaning of empathy map.

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How to create and manage e portfolio, types of e portfolio, e portfolio design construction, qualities of a good eportfolio, the procedure of creating eportfolio

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Refers to the help provided to learners, teachers and staff to ensure they can effectively use tools, equipments and technology during learner process.

THEY INCLUDE ;

1. Equipment set up and maintenance

2. ICT and digital support

3. Safety and compliance support