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INSTRUCTIONS: With a partner you will have to decide how to navigate and communicate in that situation. 

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INSTRUCTIONS: With a partner you will have to decide how to navigate and communicate in that situation. 

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In the "title" section- please write down the description of your mock situation.

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COMMUNICATION WITH A COLLEAGUE WHO ....

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Role Play Sample- A manager who is difficult to speak to.

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Role Play Sample- A manager who is difficult to speak to.

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Role-Play Scenario: A Manager Who Is Difficult to Speak To

Scenario Overview

You work under a manager who:

Interrupts frequently

Becomes defensive when questioned

Dismisses ideas quickly

Is often rushed and unavailable

Responds bluntly or critically

You need to raise a concern about workload and propose a process improvement.

Employee: “I feel overwhelmed and this process isn’t working.”

Manager: “We all have a lot to do. Just prioritize better.”

Employee: “But it’s not realistic.”

Manager: “That’s the expectation.”

Result: Conversation shuts down. No resolution.

Here are some things to do….

 Stay calm and kind

Keep it factual

  Redirect to solutions

  Protect professional boundaries

Add more solutions…Give it a try with a partner and then pick one scenario to complete with a partner .

D

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A colleague who is often on their cell phone

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A colleague who is often on their cell phone

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-Jocelyn & Ada

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A colleague who isn’t being their best with the children.

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A colleague who isn’t being their best with the children.

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Colleen: Megan, do you have a minute to talk?

Megan: Yes,

Colleen: I seen that you’re not being involved with the children, is everything okay?

Megan: No, I’m just exhausted.

Colleen: Maybe take a day off?

Megan: No, I need to fill in some hours for my timesheet.

Colleen: Maybe your iron is low, lack of energy?

Megan: I will make an appointment to get my iron checked.

Megan and Colleen’s role play.

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Role Play: A colleague who isn’t being their best with the children (lack of energy and enthusiasm) 

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Role Play: A colleague who isn’t being their best with the children (lack of energy and enthusiasm) 

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A colleague comes and talks about how their other colleague isn’t being involved with the children.

Employee 1: Megan, do you have a minute to talk?

Employee 2: Yes!

Employee 1: I see that you’re not being included with the children. Is everything alright?

Employee 2: No, I’m just exhausted!

Employee 1: Maybe take a day off and rest!

Employee 2: No, I need to fill in some hours for my time sheet.

Employee 1: Maybe your iron is low, lack of energy

Employee 2: I will make an appointment to get my iron checked.

Colleen & Megan

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A colleague who treats others with disrespect 

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A colleague who treats others with disrespect 

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Michelle: “Do you have a minute to talk?”

Camillia : “Yes.”

Michelle : “I’ve noticed some interactions where you’ve been speaking disrespectfully to another coworker. Can you help me understand what’s going on?”

Camillia : “We can’t get along

Michelle : “I understand that not everyone works well together, but we still need to maintain a respectful work environment. Let’s focus on keeping communication professional. If working together continues to be difficult, we can explore moving you to a different workspace. Would that help?”

Camillia: “That would work, thank you.”