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Today, I completed the usual housekeeping tasks. I was also assigned as the PIC for the Perfume Yaya shelf, where I am responsible for tidying and restocking the shelf daily. Each staff member has their own assigned shelf to organize during every shift.

In addition, I completed all my internship tasks, and successfully conducted a TikTok Live session to promote products.

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Today was the start of my internship, and it was both exciting and insightful. I learned the check-in process, opening procedures, and how to track tasks using the schedule system. Housekeeping was an important part of the day to keep the store clean and organized. I also worked on a product sheet to understand the brand better and learned how to hand over End of Day reports. One of the highlights was conducting a live session with the assistant manager, which helped me build confidence in product knowledge and customer engagement. I also practiced assisting customers and handling transactions. Overall, it was a great learning experience, and I look forward to improving my skills in the coming days.

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On my second day of internship, I learned about stock auditing, printing files, conducting a live session independently, and understanding the operational schedule. I practiced calculating stock audits to ensure accurate inventory management and handled administrative tasks like organizing documents. A major achievement was hosting a live session on my own, which helped boost my confidence in engaging with viewers and presenting products. I also focused on understanding the work schedule to manage my time better. Overall, today improved my problem-solving skills, confidence, and adaptability, and I look forward to learning more in the days ahead.

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Today, I completed all my intern tasks except for the promotional sales. I assisted other staff members by tagging items and labeling prices in the store. Although I was unable to secure any promo sales (0/2) because the customers I approached were not interested, this experience helped me improve my teamwork, attention to detail, and customer service skills.

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Day 3 of my internship involved a variety of tasks. I started with a morning check-in shift, where I became more comfortable with the process. I then completed housekeeping duties, which helped me improve my attention to detail. I also worked on "kira stock," focusing on accuracy. In customer service, I handled interactions and learned to stay patient and efficient. Lastly, I went live on TikTok, which improved my skills in engaging with an online audience. I also received two Zufora T-shirts and a staff lanyard, which made me feel more integrated into the team. Overall, it was a productive day, and I learned a lot about multitasking, customer interaction, and being part of the team.

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On Day 4 of my internship, I worked a half-day shift from 10 AM to 4 PM. My duties were similar to usual, including housekeeping tasks and going live on TikTok. Additionally, I was responsible for rechecking the stock that had already been counted by another staff member to double confirm the accuracy. It was a productive day, and I got more comfortable with the process of inventory checking while continuing to engage with customers online.

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Today, I explored MAAEZ beauty products, including foundations, powders, lipsticks, and eyeshadows, all designed for long-lasting wear and comfort. I learned about the Make It Glow Foundation for a radiant finish, the HD Flawless Loose Setting Powder for shine control, and the Get Matte Lipstick for bold, smudge-resistant color. This study helped me understand the importance of choosing products based on skin type, such as hydrating formulas for dry skin and matte options for oily skin. It also highlighted how different techniques can enhance makeup application. Overall, it deepened my appreciation for makeup as both an art and a science.

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Today, I learned about Berryfull, a dietary supplement that helps with weight management and digestion by controlling appetite, reducing bloating, and boosting metabolism. It contains ingredients like raspberry ketone and garcinia cambogia, which support fat burning and digestion. This study helped me understand how supplements work and the importance of checking ingredients before using them. While Berryfull has benefits, I realized that true health comes from a balanced diet, exercise, and healthy habits. It also reminded me to be critical of health product claims and prioritize long-term wellness over quick fixes.

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Today, I learned that Demica Whitening Soap is a popular skincare product sold at Zufora Outlet. It is promoted for brightening the skin, reducing scars, evening out skin tone, and improving skin health.

Main Ingredients and Benefits:

- Niacinamide – Treats dull skin and uneven tone.

- Kojic Acid – Helps lighten the skin.

- Skinmoon – Enhances skin radiance.

- Tea Tree – Reduces blemishes and skin issues.

- Glycerin – Keeps skin hydrated.

How to Use:

- Face – Apply without a net, twice daily.

- Body – Use with a net, anytime.

From a TikTok video, I learned that many users find this soap effective for sunburn, scars, and dark areas. The product is also heavily marketed on social media, relying on user reviews and viral promotions.

Overall, I gained a better understanding of skincare ingredients, their benefits, and how social media plays a big role in product popularity.

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Today, I learned about a wellness product called KUFFEE. It is not a slimming medicine or meal replacement, but a health drink that helps with weight management, appetite control, and fat burning. KUFFEE also gives benefits for the skin, hormones, and energy levels.

There are two types of KUFFEE:

White Coffee – good for boosting energy.

Chocolatte – helps with detox through sweating and digestion, and contains chia seeds.

Both types are not too sweet and have no weird aftertaste.

From this, I learned how to understand a product’s functions, benefits, and how it meets customer needs. It also showed me the importance of good branding and product presentation in the wellness industry.

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Today, I completed a research task on slimming products available at Zufora. I studied the different types of products, key ingredients, methods of use, and benefits of each product to ensure I am well-prepared to provide accurate information to customers and assist them in choosing the most suitable product for their needs.

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Today, I completed a product research task on Feminine Wash products available at Zufora. I researched the types of products, key ingredients, functions, and benefits of each Feminine Wash product. This knowledge is important to help me provide accurate and confident explanations to customers, especially regarding women’s hygiene care.

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Today, I completed a product research task on the herbal supplement (jamu) products available at Zufora. I studied the different types of jamu, key ingredients, benefits, and uses of each product to gain a deeper understanding of their functions. This knowledge is essential to ensure I can provide accurate and confident explanations to customers interested in women’s internal health products.

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Today, I carried out a task to conduct research on Myca brand products as part of enhancing my product knowledge. This research is essential to help me better understand the benefits, functions, and usage of the product before promoting it to customers.

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After learning about WNA Blanching Creme and WNA Whitening & Repairing Lotion, I understand more about how skincare products can help improve our skin. These two products are made to work together — one for night use and one for day — which makes it easy to follow a simple skincare routine.

The WNA Blanching Creme helps to whiten the skin faster, fade scars, and even treat skin problems like itchiness and eczema. It doesn’t need to be washed off and is best used before bed. The Whitening & Repairing Lotion is great for daily use, protects the skin with SPF50++, and helps to brighten dark areas like underarms and elbows.

What I like most is that these products focus not only on making the skin look better but also on keeping it healthy and moisturized. This reflection helped me realize the importance of choosing the right products and using them consistently for better skin

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Today, I completed a product research task on the perfumes available at Zufora. I studied the different types of perfumes, their main scent notes, fragrance categories (such as floral, fruity, woody), and the benefits of each product. With this knowledge, I am more prepared to assist customers in choosing perfumes that suit their personal preferences.

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Learn how to transfer stock to others outlet

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Learn Stock Management

Learned how to count stock when it arrives to ensure accuracy.

Developed skills in snapping pictures of the items for documentation and tracking.

Gained experience in updating the group with stock details to keep everyone informed.

Understood the flow of stock management in the system, from arrival to inventory update.

Improved my attention to detail and organization skills to manage stock effectively.

Learned how important it is to follow a systematic process to avoid errors and ensure smooth operations

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Do Stock Transfer

Learned how to handle stock transfers between outlets.

Gained experience in checking item details and quantities.

Understood the importance of accurate records and documentation.

Improved my organization and responsibility skills.

Learned how to communicate and coordinate with other outlets.

Gained basic knowledge of inventory and stock systems.

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Do Live Lucky Draw (Zufora)

Learned how to manage a live session for a lucky draw event.

Gained confidence in speaking and interacting with the audience.

Improved communication skills while engaging with viewers and participants.

Learned how to coordinate with staff during the live to ensure smooth flow.

Experienced how to create excitement and keep the audience interested.

Practiced choosing and announcing winners in a fair and fun way.

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Today, I explored the Fefet Sireh Premium product through a TikTok video to gather information. From what I learned, this product contains ingredients like betel leaf and other natural extracts, which are commonly associated with feminine hygiene and health. The information provided explained its benefits and how it works, though some parts seemed more focused on marketing.

By analyzing the details, I gained a better understanding of the product’s purpose and potential effects. However, I also realized the importance of verifying such claims with reliable sources before making any conclusions. This study helped me become more critical when assessing product information, especially from social media platforms. https://vt.tiktok.com/ZSrRt62Ph/

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Do stock transfer to other outlet

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Promotional Poster (Canva)

- Learned how to use Canva to design a professional and attractive promotional poster.

- Gained experience in promoting items near expiry to help reduce waste and boost sales.

- Improved my design and creativity skills by choosing the right template, fonts, colors, and images.

- Understood the importance of clear messaging and how to highlight discounted products.

- Learned to communicate product details effectively to attract customer attention.

- Experienced how to create marketing materials that are suitable for both print and social media.

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Customer Review Task

Learned how to approach and communicate with customers professionally.

Completed the task of finding 5 customers and asking them to leave a Google review.

Understood the importance of customer feedback for business improvement and online reputation.

Gained experience in rewarding customers with a small gift as appreciation.

Practiced collecting and organizing reviews, then sharing them in the WhatsApp and Telegram intern groups.

Improved my customer service and follow-up skills through this task

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Today, I completed a task to prepare product knowledge on Sugar Gold Face Oil. I conducted research on its benefits, key ingredients, and usage to enhance my understanding before promoting the product to customers.

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Today, I completed product knowledge on Primer Sobela, covering its functions, benefits, and the suitable skin types for this product. With this knowledge, I can provide more accurate explanations to customers and help them choose products that suit their skin needs.

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Assigned to design and prepare the name tag for "Paradise" perfume to be displayed on the product rack.

Task included creating content, printing, laminating, and placing the tag neatly on the shelf.

Gained hands-on experience in visual merchandising and product display.

Learned the importance of attractive presentation in drawing customer attention.

Improved creativity and attention to detail in preparing marketing materials.

Understood how branding elements (name, slogan, design) influence customer perception.

Developed a better appreciation for marketing strategies used in the wellness and beauty industry.

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All the staff worked together to attach barcodes to every product in the store. This was done in preparation for upgrading the cashier system to use QR code scanners for customer payments. Previously, the POS machine required entering product codes or names manually. Participating in this task allowed me to observe the importance of accurate product labeling in improving operational efficiency and enhancing the customer experience.

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Today I received a new task to create videos about whitening products, including tips and tricks to attract more viewers and followers on a new TikTok account. This task challenges me to be more creative and understand digital marketing strategies better..

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Today I worked on new internship tasks: taking photos of 4 customers and creating 2 whitening product videos to post on TikTok. I also continued the Google Review task by finding 5 respondents. These tasks help me learn about content creation and the importance of customer reviews. I also need to update the progress in the intern Telegram group to report how many tasks I have completed.

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Today, I was shown the proper way to take photos of customers to ensure good quality.

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Today, I was assigned to print and laminate promo posters, then place them on the cashier table and promo item racks. This task helped me understand the importance of effective visual marketing to attract customers.

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Today, I calculated the newly arrived stock and performed stock transfers to other outlets. These tasks helped me learn about inventory management and logistics in the business. ( DISFUSER )

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Today, I completed my daily work and focused on finishing my internship tasks, which include making 2 TikTok videos about whitening products, gathering 5 Google reviews, and promoting 5 promo items.

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Today, I worked as a cashier for the first time and received my cashier ID. I worked the morning shift and completed the End of Day (EOD) procedures. This experience helped me learn about handling transactions and closing the shift properly.

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Today was my second day as a cashier using my own ID. It was a great experience and I feel grateful to be trusted with this responsibility, including handling the End of Day (EOD) process. However, AM still guided me and supervised while I did the EOD.

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Today I worked a half-day morning shift with the Assistant Manager. I completed my daily tasks as a worker and also finished my internship assignments..

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Today, I started my internship tasks with an updated target. The Assistant Manager reduced the promo item requirement from 5 to 2 items per day, as it is quite difficult to sell 5 promo items daily. To balance this, the Google Review target was increased by 3, making it 8 reviews per day. This adjustment helps me stay focused and manage my tasks more effectively.

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Today, I did a live session on the TikTok account Zufora HQ to sell products online. It was a valuable experience that helped me improve my communication skills and learn more about online sales and live marketing.

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Even though it was a public holiday and only regular staff and interns were working while the AM and team leader were off, everything went smoothly. I completed all my internship tasks. I managed to sell only one out of two promotional items because there were many customers to handle, so I didn’t have much chance to promote. Overall, it was still a productive day, and I’m glad I handled the responsibilities well.

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I successfully completed all my internship tasks and managed to sell promotional items, which was a great achievement. I also had the chance to meet and interact with friendly customers, which made the experience even more enjoyable. It was a productive and rewarding experience that helped build my confidence and communication skills.

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I complete all my tasks but don’t manage to sell any promotional items (0/2) because the customers I promote to are not interested. Despite this, the experience helps me improve my customer handling skills.

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Although I couldn’t complete my internship task fully, especially the image and video content due to having many stock transfer responsibilities, I managed to finish the TikTok content. This experience taught me how to prioritize and adapt in a busy work environment.

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Besides my internship tasks, I also helped with EOD (End of Day) duties today.

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Today, I was involved in stock transfer tasks throughout the day and arranged items on the shelves after completing my internship duties. Only two people were on duty during the PRG shift today, so I helped as needed. This experience gave me insight into physical work and the importance of teamwork when there is a lack of manpower.

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Today, the AM gave me a new internship task. Since doing two promotional items per day can sometimes be difficult, I am now assigned to create just one promotional item per day. In addition, I was tasked with taking two customer photos, two videos, and creating TikTok content related to whitening products.

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Today, all staff worked hard to attach barcode stickers on all products to ensure the smooth operation of the scanner system. As usual, the morning shift staff conducted stock take and printed the barcode stickers, which were then applied together with the rest of the team. This activity required teamwork and attention to detail to make sure all products could be scanned accurately and efficiently.

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I successfully completed all assigned tasks; however, I was unable to secure any promotional sales (0/2) as the customers I engaged with were not interested. Nonetheless, this experience contributed significantly to the development of my customer service and communication skills.

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This morning shift, I worked with AM and completed opening tasks, stock take, and finished all my internship tasks. I also received a new internship task: no longer capturing customer photos, but focusing on doing sales promotions for items. This gives me a chance to learn more about marketing and sales..

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The process of attaching barcode stickers continued to ease operations for the new cashier. With barcodes on every product, it speeds up transactions and reduces scanning errors. This effort also serves as an important preparation to ensure the checkout system runs more smoothly.

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I received a new task from my boss for my internship content focus. I no longer need to create content about whitening products. Instead, I’ve been assigned to produce TikTok video content about bidara leaves, including their benefits, how they are used in traditional medicine, and more.

Other tasks remain the same:

Two customer videos

Two customer photos

One promotional item per day

All task reports must be sent to the intern Telegram group, including how many tasks were completed and whether each was complete or not.

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Today, I completed housekeeping tasks, including cleaning the toilet and organizing the store area. I also worked as a cashier for the evening shift and completed the EOD (End of Day) responsibilities. After finishing my main duties, I completed my internship tasks, which included TikTok content, promo item, customer photos, and customer videos.

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Today I was on the evening shift. I completed housekeeping, finished my internship tasks, attended to customers, and completed attaching barcode stickers on products. However, there were 2 internship tasks that were not completed, specifically the promo item tasks.

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Today I was on the morning shift with staff Emylin. Usually, I take half-day leave on Sundays, but this time, I requested to take half-day on Friday and leave on Saturday due to personal matters.

In a month, staff are only allowed to take weekend leave once, and my request was approved.

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Today I was on the morning shift and finished at 7 PM. I completed housekeeping for opening, wiped the glass doors, cleaned the outside area of the shop, and conducted the stock take.

Today, there was also an issue at the shop during a customer's QR bank payment. On the customer's side, the payment was successful, but on the shop's system, no receipt was generated, which means the customer's money is currently floating.

I had to handle this situation by calmly explaining to the customer and requesting them to make the payment again. I also informed them that if the floating amount is not refunded within 14 to 21 days, they can contact us for further assistance.

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Following yesterday’s incident regarding the QR payment issue, the Accountant provided a flow chart outlining the shop's procedure for handling such cases. The flow chart explains the steps to follow when there is a floating payment, making it easier for staff to explain the situation to customers and manage the issue more professionally.

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Today, I continued with the sticker tagging for the products, with only a few remaining before the barcode system is officially implemented and fully used during payment at the counter.

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Today, the barcode system was officially implemented for the payment process at the counter. Everything went more smoothly and systematically, as there are no longer issues with incorrect price key-ins or similar errors.

This system was introduced to make the staff's work easier, speed up transactions, and minimize mistakes during product price entry.

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oday, I handled housekeeping duties by cleaning the toilet. I also worked as a cashier for the evening shift, including managing the EOD (End of Day) closing process for the shop.

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Today, I was on the evening shift. During my working hours, I attended to customers and carried out other related tasks at the shop.

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Today I worked half-day in the morning (AM). I completed the opening content posting on social media platforms such as Facebook, WhatsApp, and Instagram. I also checked the stock take and completed my internship tasks.

In addition, I received a new responsibility where every Sunday, I have to update the Excel promo item file to record the number of expired products sold by each staff member.

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Today, I was on the evening shift. I successfully completed all internship tasks, including:
✔ TikTok content
✔ Promo item
✔ Customer video
✔ Customer photo

All tasks were completed fully.

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Today, I was on the evening shift. I started doing a TikTok live session to promote Zufora products, but only selected products were promoted during today’s live. This was my first live session after a long break.

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Today, I completed all of my internship tasks. I also managed to prepare 3 promo items, which included 1 required promo item and 2 extra promo items.

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Today, I completed stock transfer tasks and updated the poster for next month’s clearance sale at cashier table.

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Today, I completed the sale poster, handled the incoming stock flow, and performed stock transfer tasks

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Today I worked the morning shift for half a day. I completed stock take, counted stock, and arranged stock on the shelves. I also updated the promo item sold in the Excel file and submitted the report to the Zufora KL Stock Group before going home.

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Today, I also assisted other staff in completing their tasks, besides finishing my duties to laminate product price tags, attach the price tags on the shelves, and arrange the products neatly on display.

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Today was my first time working the morning shift alone. I handled the opening, did the housekeeping, opened the cashier machine, and completed the stock take. I also updated content on WhatsApp, Instagram, and Facebook.

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Today, I completed a stock transfer, counted the newly arrived stock, and successfully did a TikTok Live to promote products.

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Today, I created TikTok content and learned about the EOD (End of Day) process, especially what steps to take if the amount is not tally. I was guided directly by the AM.

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Today, I worked a half-day evening shift for the first time before taking a one-day leave for Raya Haji.

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Today, I carried out my usual tasks, including stock take, arranging stock on the shelves, completing the promo item, and creating TikTok content for my internship tasks. I also successfully conducted a TikTok Live session to promote products. Additionally, I assisted other staff when needed.

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Today marks the start of a new system for managing newly arrived stock every week. The tasks are divided into two roles, PIC 1 and PIC 2:

✅ PIC 1 responsibilities:

Count and list new stock with the expiry date

Take product photos

Flow in products into the system

Update products on social media

✅ PIC 2 responsibilities:

Handle stock transfer to other outlets

Print barcodes for product pricing

Attach barcodes

Arrange products neatly on the shelves

This system is introduced to ensure more organized stock management and smoother sales operations.

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Today, I completed all my internship tasks, including creating TikTok content and conducting a TikTok Live session. I also assisted AM with attaching barcodes to products, as AM is the PIC 2 under the new stock management system.

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Today, I also assisted other staff in planning the Father's Day themed outfit to be worn on Friday, the 13th. This is part of the preparation to create sales content for Father's Day, which will be posted on TikTok.

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Today, the staff and I wore a Bapak-Bapak themed outfit in conjunction with Father's Day. I also participated in creating Father's Day content to promote on TikTok.

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Today, I worked half-day morning shift for the opening. I completed stock take, updated the record for promo item sales by staff, and posted the opening content on social media.

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Today, I assisted the PIC 2 staff with attaching barcodes to products as they were on their off day.

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Today, I successfully conducted a TikTok Live to promote products and completed all my internship tasks.

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Today, each staff member was assigned one local brand product to help boost sales, in addition to promoting the existing promo item. I was given a product from the Mungil brand to focus on for promotion and sales.

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Today, I successfully sold an upsell item for the assigned product under the Mungil brand, which I need to focus on boosting sales.

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Today, I worked half-day morning shift. I handled the opening, completed housekeeping, and finished all daily internship tasks. I also updated the promo item sales record in the Excel file and sent the report to the Telegram group.

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This week, I have been assigned as PIC 1 to manage newly arrived stock. My responsibilities include counting the products, listing new arrivals, taking product photos, handling the flow-in process in the system, and updating products on social media.

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Today, I handled the task of counting newly arrived stock and completing the flow-in process in the system. I also assisted with the stock transfer for PIC 2, as PIC 2 was only working a half-day shift today.

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Today, I counted the newly transferred stock, totaling 20 boxes. Due to the large quantity of products, including 1000 units of Rohina Mascara and 1000 units of 1 Minute Miracle Mascara, permanent staff assisted me with the stock counting process.