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https://youtu.be/iuFIwy9pUGU

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- The last day of practical, still worked on my first morning routine which sweeping the floor and done some other stuffs.
- Dealed with customers that asking according to Hajj package.
- Photocopied their identification card, all their details needed to be stored for office requirement.
- Picked up calls from outsiders asking to Umrah Syawal package.
- Followed up the checklist of customers.
- Updated the payments that had been done by the customers.

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- As usual, started my day with cleaning the office in the first place, keeping the environment in hygiene.
- Picked up call from the customer informing us they were going to come for making their payment in a bit.
- Photocopied some documents to be store in the files, customers documents.
- In charged the customers that wanted to make the payment. Came out reciept to them and bank slipt for purpose of bank transaction.

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PUBLIC HOLIDAY (NUZUL QURAN)

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OFF DAY.

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OFF DAY.

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- Cleaned up the office as usual as I reached at the office.
- Picked up calls from outsiders asking according to the Umrah package.
- Managed customer that wanted to make payment, made a reciept and also came out bank slipt for purpose of bank in into the main account of company, Terengganu branch.
- Counted and double count the money.

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- As turned out in the office, immediately I grabbed the broom to sweep the floor, cleaned up any messes in the office.
- Photocopied the Umrah registration form, made them for 15 copies.
- Opened up new umrah file for 2019, did the name tag of that umrah 2019 file. and pasted it onto the file.
- Saved the filled registration form done by customers into the file.
- Counting and double count the money that had been made by customers.

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PUBLIC HOLIDAY (WESAK DAY)

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- As usual, I started my first task with sweeping the floor and also arrangged all the things on every table in the office neatly.
- Followed up the customers for Umrah in July through checking the checklist of Umrah that need to be submitted to the company.
- Also checked the outstanding balance that some of customers didnt manage to settle up from full payment.
- Made phone calls to remind them to make payment immediately.

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- Spent my time at the office for morning routine with cleaning the office so that all of us can stay in hygiene.
- Counting money that had been made by customers.
- Came out the some reciept and gave it to the customers came with the cop of company
- Picked up call from Hj. Suhaimi looking for Puan Juhaida.

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OFF DAY.

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OFF DAY.

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- Had cleaned the office as usual, changed the plastic beg of every dustbin, swept the floor and arrangged all things on the table.
- Called the customers asking them to make the payment immediately.
- Key in the details that had passed out from customers into profile customer folder.

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- As usual, as I arrived at the office, first thing first that I did was cleaning before starting other tasks.
- Checked the checklist of Umrah syawal, followed up the documents that had been attached into the record.
- Picked up calls from outsiders according to the Umrah package.

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- I started my day as usual, sweeping floor and cleared up other things.
- Studied new brochure that had just arrived all the way from Hq.
- Photocopied new registration form to prepare for new customers interested to the new package.

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- Cleaning up the office first before continuing other tasks.
- Greeted customers that wanted to make
payment transaction for this upcoming Umrah Syawal.
- Updated profile umrah and checklist of customers documents needed.
- Picked up calls from Hq Kota Bharu staff.
- Compiled all registered form of customers from 2017 and put it together in one file.

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- Today working day went well as usual but for Ramadhan month, working hours started at 9 to 4p.m.
- Nothing much that had been done today, morning routined had been proceeded as the days before. Sweeping floor, throwimg rubbish, and arranged all the things on the tables. Keeping the office environment in hygiene was a good start of you working day.
- Got call from Puan Juhaida asked me to go downstair to pick up cheque slipt from customer.

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OFF DAY.

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OFF DAY.

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MEDICAL LEAVE FOR TWO DAYS.
GOT HEAVY FEVER CAME WITH BACTERIA INFECTION.

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- Done my first routine at the office like usual as I reached, Cleaning session will be done everyday before starting other task.
- Picked up calls from customer that wanted to come over for giving documents needed by company according to Umrah.
- Double checked last updated for the profile umrah for group that will take off tomorrow (16/5) to perform their umrah.
- Packing several things preparation for tomorrow that need to be brought which was passports and name tags of congregations.
- Called up for the congregations involved for reminding tomorrow trip to come early at the airport Terengganu and noticed to bring along their identification card for boarding.

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- Had my first start with cleaning up the messes which had been done like the days before.
- Key in the new customers that had just got approval from Tabung Haji into the congregations profile.
- In charged last few payment had done by the customers.
- Photocopied some documents of customers that need to be stored on behalf of company.
- Picked up calls from outsiders.

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EXTRA OFF DAY FOR GE14.

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OFF DAY.

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OFF DAY.

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EXTRA OFF DAY FOR GE14.

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OFF DAY FOR ELECTION DAY.

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- As usual, morning routine need to be done first before continuing other tasks.
- Today, I headed to the Pasar Payang for distributing the latest brochure to the public.
- In charged customers that wanted to settle up the payment.
- Called for Puan Juhaida according to the customer that wanted to make payment.

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- I cleaned up the office as I reached there. Making everything clean as usual.
- Key in the payment that had been paid by customers into the record.
- Picked up call from customers that wanted to come for making balance payment.

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- Starting my first task with cleaning up the office space, made everything neatly arrangged.
- Brought some items belongs to Yaskin company from downstair.
- Made an adjustment of itinerary for this upcoming trip for congregations this ramadhan.
- Printed it out for 30 copies.

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OFF DAY.

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OFF DAY.

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- As I reached to the office, grabbed the broom sweeping the floor.
- Key in the payment details that had been done by customers into the computer, reffered to the previous cheque.
- Packing up all the stuffs that will be given to the congregations for this upcoming ramadhan such as luggages, sling begs, scarf and so forth come with the company logo.

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- Today I arrived to the office a bit late caught into traffice jammed because of excident happened when I was on the way to the office.
- En Din assisted me to follow up on the checklist of umrah documents.
- Stamped on the company’s cop onto the cheque slipts (4copies)
- Picked up call from outsiders according to the packages.
- Made a copy of filled details customers registration of Hajj.

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LABOUR DAY.

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- Morning routine was done very well as usual like the days before. cleaning session.
- Done the another several name tag of congregationgs through photoshop.
- Laminated all those name tags
- Picked calls from Ustaz Mahadi the Hajj agent on behalf of Yaskin.

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- As I reached to the office, I started to clean up the messes like usual.
- Edited one of congregation that had gotten mistaken on her name tag.
- Laminated few name tags of congregations.
- Hung on the all the name tags of congregations to the Yaskin lanyard.

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OFF DAY.

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OFF DAY.

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- Today, Umrah and Hajj had been held in Masjid Sultan Muhamad
- Rushed there earlier to prepare something before the program started.
- Preach by Ustaz about overall doing Hajj and Umrah practically had joined by all congregations involved under the Yaskin company.
- Handed the foods to all congregations involved.

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- Did my morning routine in the office as usual like days before.
- Packing up the souvenir which will be given to the regular customers of yaskin as special recognition.
- Studied the new brochure of Yaskin that had just arrived all the way from Kota Bharu Hq. Syawal Umrah package.
- Making up the name tag for all congregations through photoshop editing.
- Followed up back the checklist of each customers and also updated the umrah profile of customers.
- Picked up calls from Hq staff looking up for Puan Juhaida.
- Scannned some documents which was Hajj agent letter.
- Sent those things through the email asked from the Hq.
- Laminated some documents that will be used for this upcoming Thurday.

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- Started my day in the office with the cleaning the space to keep hygiene.
- Picked up call from the customer to come over
to pick up back his payment due to cancellation of umrah.
- Followed up the checklist of each customers for this upcoming season.
- Photocopied the passport of customers to be key in into the customer profile.

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- Did the same thing for morning routine which was clearing up the messes as usual.
- Continued to record the last files of previous congregations details before done.
- Pasted white passport pictures of customers onto the registration form.
- Key in the information or details received by the customers into the customer profile document in the computer.
- Followed up back the checklist of every customers documents required.

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- As I reached to the office, as usual straight to the broom, sweeping the floor, managed the files on the table, threw the rubbish.
- Continued to record for second last file of previous congregations information into the database.
- Preparing the prop for this upcoming thursday which is the umrah and Hajj will be doing practically by the congregations who will perform the umrah real soon.

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OFF DAY.

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OFF DAY.

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- Today was quite passive day due to nothing can be done.
- For morning routine went as the days before, cleaning session to office stay in hygiene.
- Recorded the previous files of previous customers information into the database.
- Picked up calls from Hq looking for Puan Juhaida.
- These few days got less things to do due to low season.

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- Did my morning routine as I reached to the office as usual
- Printed out the file name tag that need to be pasted onto the new files of umrah.
- Followed up the checklist of congregations for this upcoming one month Ramadhan. Checking the documents attached by the customers from checklist file.
- Photocopied the new form of umrah and Hajj registration form.
- Picked up calls from outsiders asking about the packages.

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- MY CAR BROKE DOWN ON MY WAY TO THE OFFICE. ALREADY INFORMED TO PUAN JUHAIDA DUE TO DO NOT MANAGE MYSELF TO GO TO THE OFFICE.

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- As I arrived at the office, did my morning routine as usual which cleaning up the office, keep everything in neat.
- Picked up phone from Hq and customers according to the packages.
- Continued to record previous customers information into the database.

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- Started my day with sleeping floor, rearrangged the files and paper either documents on the table.
- Picked up calls from customers, outsiders and also staffs at Hq according to the packages.
- Continued key in previous record of congregations details went Hajj and Umrah with the company.
- Photocopied some documents.

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- Morning routine went usual, cleaning up all the messses, sweeping floor, threw the rubbish and so on.
- Recorded the previous details of congregations  into the database (UMRAH).
- Nothing much needed to be done for today.

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- Heading to Masjid Sultan Muhammad for Umrah and Hajj preach under the company with involved all congregations under Yaskin.

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- The day went usual in the morning which cleaning stuff, making all cleaned and neat.
- Continued to record another year of previous customers details into the database.
- Greeted the customers who wanted to send the documents needed for the Hajj requirement.
- Picked up call from outsiders looking for Puan Juhaida for Umrah matter.
- Sent the copy of passport of congregations to the Hq through email.

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- Right after arrived to office, rushed myself to get a broom to sweep the floor as usual. Rearrangged all the documents on the desk, and also shelve.
- As usual, continued to record previous customers details which was in 2012 into the database.
- Completed all the documents of customers by checklist which need to be submitted to the KL branch. <All done>
- Picked calls from several outsiders and also staffs from Hq.
- Photocopied the registration form as a copy for the purpose of company hoard.

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- As I arrived at the office, straight away grabbed the broom to sweep the floor. Making everthing clear done wihout any messes.
- Opened up previous file which was 2012 files, recorded all the congregations in that year into database.
- Rewrote the congregation details into the new form due to liltle bit error.
- Photocopied filled details registration form for copy requirement that need to be submitted to Kuala Lumpur branch.

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- Everything morning routine started as usual, sweeping floor, cleared all the messes, rearrangged files neatly and so forth.
Pickes calls from Hq staff which was looking up for Puan Juhaida.
- Greeted outsiders which wanted to ask according to the packages.
- Continued to record the previous details of Umrah congregations in 2013. (Done)
- Followed all the checklist for one month Ramadhan, ticked which those documents were already done.

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- Started my day as I reached at the office with sweeping floor, making everything in clean without any messes.
- Continued recording the past Umrah congregations details which was in 2013 into the data base.
- Went to Tabung Haji for requesting Haji appeal form ordered by Puan Juhaida.
- Picked calls from outsiders and also staffs from Kota Bharu Hq.
- Filled the customers details such as full name, ic number, registration number, account bank number, address and so forth into registration form.

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OFF DAY.

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OFF DAY.

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- Settled up my morning routine as usual
which clearing up all the messes.
- Dealing with the customers according to the packages provided.
- Calling for Puan Juhaida informing some customers sent their passports and medical books.

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- I started my day in the office with sweeping the floor, threw the rubbish and so forth.
- Picked calls from outsiders according to the packages available as usual.

- Pasted the visa passport picture of customers onto their passport and also medical book.
- Photocopied the passport of all customers.
- Scanned the visa passport pictures and passport in order to be filled into the Umrah profile data base.
- Recorded the previous customers details which was from 2014.

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- As usual, started my day with sweeping the floor, making all the things on the table neatly arrangged.
- Key in the previous customers details into the database.
- Followed up the customers, worked on the check list documents need to be submitted by customers.
- Picked up calls from outsiders and Hq staffs.
- Greeted customer asking according to the Hajj package.

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- Right after reached in the office, for sure the compulsory thing need to be done first which is cleaning session, sweeping the floor, threw the rubbish and so forth.
- Key in the customers details into database which involved the previous customers in 2017.
- Went to Tabung Haji, asking for Hajj registration slip.
- Completed the registration form of 1 month Ramadhan Umrah.

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- The day went as usual, started my first thing doing clean stuffs.
- Picked up call from outsiders according to the packages provided.
- Photocopied some documents need to be settled that day pertain to Hajj.
- Registered several new customers purchasing for umrah packages.
- Recorded all the details into computer.

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OFF DAY.

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OFF DAY.

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- As quotidian, making up the office in hygiene, all stuffs were placed neatly.
- Making phone call to customers, asking regarding the documents need to be attached for Hajj and Umrah requirement.
- Answered phone call from Hq staff at Kota Bharu, looking for Puan Juhaida.
- Asking the things according company business to Puan Juhaida for the need of filling the information into the report.

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- My day started as the days before, as usual cleaned up the office, sweeping floor, rearranged all the files.
- Picked up call from outsiders according to packages provided.
- Photocopied some documents commanded by En Din.
- Studied a bit pertain to the new packages had been just released by brochure.

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- As I arrived at the office, the first thing I did was cleaning up the office as usual.
- Followed up the checklist of congregations would be performing umrah this upcoming May.
- Picked up call from Hq and several outsiders asking umrah and Hajj packages.
- Went to Tabung Haji asking the Hajj slip of customers.

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OFF DAY APPROVED BY PUAN JUHAIDA.
- Got to settle up family’s things.(URGENT)
(HAS BEEN REPLACED BY WORKING ON WEEKEND WHICH WAS ON  31 MARCH (SATURDAY) ATTENDED ‘UMRAH AND HAJI TAKLIMAT UNDER THE COMPANY.
- VOLUNTEER HELPING THE STAFF FOR THE PROGRAM.

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- First thing first, started my day with cleaning the office.
- Picked up call from Hq at Kota Bharu.
- Checked the Umrah files, followed up current update.

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OFF DAY.

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OFF DAY.

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- Cleaned all the stuffs, sweeping floor and other few things.
- Dealing with the customers, managed to settle up with the customers which want to make payment.
- Picked up call from customers asking to the packages provided.
- Greeting group from resort at the Langkawi in line came out their packages available to be introduced for collaboration.
- Recorded all the payments had been made by customers into computer.
- Followed up the latest checklist for customers that will be going to perform Umrah this upcoming Ramadhan.
- Followed up the documents of customers those purchasing for Hajj packages.

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- As usual, started with cleaning the office, keep it hygiene.
- Picked up call from customers and Hq, looking for Puan Juhaida.
- Went to Tabung Haji asking for Hajj slip on behalf of customers.
- Key in the customers details into the computer as record.
- Photocopied the registration form of Hajj and Umrah.
- Greeted customers came all the way asking about Umrah package.

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OFF DAY. (APPROVED BY PUAN JUHAIDA)
- Went to Maidam Terengganu to Settle down zakat form for IPTA Terengganu student.URGENT.
- REPLACED ON THE WEEKEND WHICH WAS ON SATURDAY BY ATTENDING UMRAH AND HAJJ PREACH AT MASJID PASIR PANJANG TERENGGANU. ( 28/5/2018)

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- Starting my beautiful day with cleaned up all unneeded stuffs. Did sweep the floor and other few things.
- Greeted customers with interested package chosen by them.
- Settled up the payment, counted using the money machine.
- Went to Islamic Bank in term of money transaction had been paid by the customers just now.
- Picked up call from customers and also staff from Kota Bharu Hq.

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- As usual, as I reached to office, cleaned up all the stuffs have any messed.
- Greeted customers asking according to the Hajj package.
- Picked up call from customers and others.
- Registered new customers into Hajj registration form, wrote up all their details.

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OFF DAY.

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OFF DAY.

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- Today’s task started with cleaning up the office as usual, sweeping floor, kept the office environment clean.
- Met up with Madam Marlisa regarding to the feedback form and caught up several questions from Madam according to the company.
- Picked up calls from customers and Hq.
- Followed up the checklist of documents needed from the customers.

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- Today's task also same goes to yesterday. Nothing much needed to be done.
- Sweeping floor like the days before as I reached at the office. Cleaned up all messes, kept the environment hygiene.
- Picked up call from Hq people.
- Went to Tabung Haji for requesting the Hajj registration slip  ordered by Haji Suhaimi, the leader of Hajj congregation group of Yaskin.
That's all I did today.

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- As arrived, as usual sweeping floor, arranged the chairs and documents on the tables.
- Today new brochure of umrah and Hajj came all the way from Kota Bharu Hq, studied a bit thing from the brochure.
- Nothing much I did today cause there is much task that needed to be done due to low season.

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- As usual, cleaned up the office, sweeping floor, arranged every document on the table neatly.
- Key in all the customers’ details in the computer.
- Photocopied some documents needed commanded by Puan Juhaida.
- Making up name tags for congregations for upcoming umrah.
- Picked up call from customers.

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- Cleaned up all the messes in the office like the days before.
- Key in the details from previous customers into the computer as the record.
- Followed up th check list of customer performimg umrah this upcoming Ramadhan.
- Picked up calls from customer asking according to the package.

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OFF DAY.

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OFF DAY.

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- Fresh start with cleaned up the office, sweeping floor like usual, and cleared the dustbin.
- Followed up the customers with Kuala Terengganu (house boat trip), dealing with the itinerary change.
- Greeted customer with the Hajj package who interested with the package.
- Picked up call from customers.
- Photocopied some documents commanded by En. Din.
- Followed up all the check list required for upcoming customers to Umrah.

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- Made the office clean as usual, sweeping floor, cleaned up the table, made all file documents were arranged neatly before continued to other task.
- Photocopied Umrah and Hajj forms commanded by Puan Juhaida.
- Key in payment from customers into the data.
- Continued record the previous data of Umrah and Hajj congregations into the computer.

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- Starting my day at office with sweeping floor, cleared up all the messed like usual.
- Editing the itinerary to Kuala Terengganu (house boat trip) requested by customers.
- Making up a new brochure of April promo commanded by Puan Juhaida.
- Key in all the data of umrah congregations for one month Ramadhan, followed up the check list of important documents each of them.
- Printed the letter that need to be submitted to the Kokitab.

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MEDICAL LEAVE.

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OFF DAY FOR ANNIVERSARY OF SULTAN TERENGGANU’s CORONATION.

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OFF DAY

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OFF DAY.

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- Sweeping floor, clearing up the dustbin, arranged all the files by its order.
- Followed up the documents needed from congregation to perform umrah this upcoming Ramadhan.
- Submitted yesterday letter (application letter) to the Kokitab.
- Studied new brochure for presentation preparing myself to face any inquries from customers.
- Brought back a bundle of brochure to distribute at the Mosque near to my house.